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Healthcare App Development Cost in 2025 | Darly Solutions

Healthcare App Development Cost in 2025 | Darly Solutions

January 24, 2025
 min read

COVID-19 marked a turning point for digital health. In fact, it made mobile medical apps mainstream in healthcare. According to Statista, as of 2025, the Google Play Store had over 36K healthcare apps, and the Apple App Store had over 35K. These apps cover telemedicine, fitness, wellness, mental health, nutrition, and pharmacy delivery, competing for users' attention and digitalizing the traditional healthcare industry.

Since development isn't just about coding, it requires complex regulatory navigation, technological and market demands, and strategic investment.

The cost of developing a health app will vary depending on what kind of app you want to launch. In fact, all types of eHealth apps, from telemedicine, fitness and wellness, mental health, and nutrition planning to pharmacy delivery apps — are getting great traction in the market today. 

In this article, you will learn what affects the cost of developing a healthcare mobile app.

Healthcare Apps Market Overview

The mHealth app sector demonstrates skyrocketing growth driven by evolving healthcare delivery models. According to Grand View Research, the global healthcare app market will grow at a 14.9% CAGR through 2030. This growth is due to increased smartphone use for health tracking, the rise of AI assistants, and a demand for remote, patient-centered care.

Advantages of Developing a Healthcare App

Digitalization and automatization run the world, and healthcare thrives here the most. Since patients can now reach doctors with a few clicks, digital monitoring and telemedicine cut care costs by 25%.

About 63.4% of U.S. adults use mobile health apps, with many relying on them daily for fitness and wellness tracking. Additionally, a survey showed that 59% of participants have 1-3 health-related apps, which highlights even more significance of healthcare apps.

And the benefits don't end here. Dive with us into some of the other top benefits of healthcare apps:

Advantages of developing a healthcare app include faster patient access, lower costs, and improved remote monitoring

Improved Patient Engagement

mHealth apps lead to better patient outcomes. With remote monitoring and reminders, they provide direct communication with providers and offer personalized health management tools.

Patient Customization and Tailored Treatments

Custom mobile apps streamline access to patient records. They help doctors create personalized treatment plans, improving outcomes and patient-provider relationships.

Medication Adherence Support

Medication reminders and tracking tools within these apps promote adherence, empower patients, enable timely provider intervention, and improve the management of chronic conditions.

Health and Fitness Tracking

Real-time data fosters proactive wellness and motivates users to achieve their health goals. Sharing this data with healthcare providers facilitates personalized care and timely interventions.

Analysis of Patient Behavior

These apps track patient behavior, including mood, medication use, and lifestyle choices. Real-time feedback lets doctors adjust their plans. Improved communication boosts patient engagement and outcomes.

Real-Time Global Collaboration

These apps break down geographical barriers and enable global healthcare teams to collaborate on personalized treatments. Continuous patient monitoring enables prompt intervention, fosters proactive healthcare, and raises global care standards.

Emergency Services Integration:

Healthcare apps with emergency services let users quickly contact help, share their location, and get help in emergencies. This approach improves response times and can save lives.

Reduced Diagnostic Errors

mHealth apps enhance diagnostic accuracy and patient safety. Intelligent tools support better decision-making, while predictive features help identify potential drug interactions and other adverse events.

Secure and Convenient Payment Options

Integrated payment gateways enable seamless transactions via credit/debit cards or PayPal. Automated notifications and easy access to payment history streamline billing and enhance patient satisfaction.

Efficient Data Management

Using AI and blockchain in mobile health apps improves data management, streamlines processes, and enhances doctor-patient communication. This approach leads to more personalized treatment and better health outcomes.

Types of Healthcare Apps and Their Development Cost

In this section, we'll look at the average cost to build a healthcare app across various categories.

Telemedicine App

Telemedicine is a synonym for modern healthcare. Now, healthcare professionals are at the fingertips and available from the comfort of home. From virtual consultations to video calls, the possibilities are vast. 

Check for key components, cost, and timeline of the app deployment below:

Telemedicine apps key components, cost, and timeline of the deployment

Health and Wellness Tracking App

Given the vast and growing market, launching a wellness app is a promising venture. Look at the success of Headspace and Calm. They help many users find a sense of calm every day. Wellness apps typically include features like meditation, mindfulness practices, and productivity tools. With AI-powered nudges, you can help users stay mindful and re-energized.

Inspect the key aspects, budget requirements, and timeline for deploying the app below:

Health and wellness tracking app's key aspects, budget requirements, and timeline

Medical Networking App

These platforms harness the power of the Internet to foster connections and collaboration. Healthcare providers can use these apps to expand their knowledge and share important information with respected colleagues.

Below, we've listed the app's features, financial estimates, and launch timeline:

Medical networking app's features, financial estimates, and launch timeline

E-prescription Apps

E-prescription apps are reshaping the prescription process, blending security with efficiency. They allow healthcare professionals to prescribe precise dosages, which pharmacies receive in real-time. This seamless flow ensures that medications are delivered right to patients' homes, making healthcare as easy as a tap on the screen.

Here's a detailed look at the app's features, cost projections, and expected timeline.

E-prescription app's features, cost projections, and expected timeline

Hospital & Clinics Management Apps

Hospital and clinic management apps simplify administrative tasks, improve resource allocation, and boost overall efficiency in healthcare settings.

Below, we've detailed the app's features, pricing estimates, and launch schedule.

Detailed features, pricing estimates, and launch schedule of hospital & clinics management apps

Chronic Disease Management Apps

Chronic disease management apps help users track symptoms, manage medications, and communicate with healthcare providers.

Take a closer look at the app's features, estimated costs, and projected timeline.

Chronic disease management app app's features, estimated costs, and projected timeline

Appointment Scheduling Apps

Healthcare appointment scheduling apps make booking and modifying appointments easier, which improves patient satisfaction.

The app's primary functions, projected costs, and deployment timeline are listed below.

The appointment scheduling app's primary functions, projected costs, and deployment timeline

EHR/EMR Systems

Modern healthcare demands secure digital record systems. Blockchain EHR platforms protect sensitive patient data while facilitating doctor-patient communication. Smart contract automation streamlines medical workflows.

Check the app's core functionalities, expected expenses, and rollout schedule below.

EHR/EMR systems core functionalities, expected expenses, and rollout schedule

Remote Monitoring Apps

Remote monitoring apps provide real-time insights into patients' health metrics, empowering healthcare professionals to act swiftly. This seamless connection ensures timely interventions, making healthcare more responsive and effective.

See the app's features, financial estimates, and launch timeline below.

Remote monitoring app's features, financial estimates, and launch timeline

Medical billing and coding

Medical Billing means submitting and following up on claims with health insurers to get paid for services by healthcare providers. It also includes verifying patient insurance, processing payments, and managing accounts receivable.

Medical Coding turns healthcare diagnoses, procedures, and services into universal alphanumeric codes. Accurate coding is crucial; it directly impacts billing accuracy and claim approvals.

If speaking to the real-world case, the hospital tracked underpayments and payer performance by implementing the billing system, boosting patient collections from 5% to 22-26%.

Key Features of Medical Billing Software

  1. Patient Record Management.

Efficient management of patient records eliminates manual filing and ensures quick access to necessary information. 

  1. Medical Coding Automation.

The software supports standardized coding systems like ICD-10 and CPT to automate the coding process and reduce claim denials due to errors. 

  1. Payment Processing Integration.

Integrated payment processing capabilities allow secure online payments via various methods, enhancing patient convenience. 

  1. Financial Performance Analytics.

Tools for generating reports on collections, rejections, and overall financial performance help healthcare providers analyze their revenue cycle. 

  1. Electronic Health Record Synchronization.

Seamless integration with Electronic Health Records (EHR) systems consolidates data accurately, improving workflow efficiency and reducing billing errors.

Steps in Developing Medical Billing Software

Developing medical billing software requires a strategic approach. It must balance technical complexity, compliance with regulations, and a user-centric design. This process involves planning, skilled development, and rigorous testing to meet healthcare standards. 

Define Requirements.

Clearly outline the functionalities needed based on user feedback and technical specifications.

Software Development.

Engage a team of developers to create the software, focusing on design specifications, security considerations, and compliance with regulations like HIPAA.

Testing.

Conduct thorough testing to ensure functionality meets compliance standards and is free from technical issues before deployment.

Formula to Calculate Medical App Development Cost

The final estimate of your healthcare mobile app development cost relies on the duration of your project. However, you can calculate the approximate cost using the formula for the healthcare app development cost:

The hourly rate is the cost charged per hour of work, and development hours account for the total time used in the process.

Easy Formula to Calculate Medical App Development Cost

Note! 

The hourly rates depend on the skills and location of the app developers. If you have an offshore team, you might gain some cost advantages. Yet, skilled professionals might charge higher fixed prices. You must balance expertise and budget to get the best app development value.

Cost Per Feature in Healthcare App Development

The cost of healthcare app development is the cornerstone. Each added feature impacts the overall budget. For instance, user authentication can cost $2,000 to $5,000. Telemedicine features may cost $10,000 to $15,000. User-centric options, like appointment scheduling, cost $1,000 to $3,000 each. Strategic planning is essential to manage costs effectively. 

Let's take a closer look at the price of each feature:

Cost Per Feature in Healthcare App Development in 2025

Cost Per Hour for App Development By Region

The hourly rate for healthcare app development isn't set in stone; it varies widely based on several key factors. They involve the app's complexity, the developers' expertise, their location, and the project's scope.

Here's a quick guide to typical hourly rates across different regions:

North America (USA, Canada): $100 – $250

The rates in North America are among the highest globally due to the high demand for skilled developers and the cost of living in major tech hubs like Silicon Valley. Senior full-stack developers can charge between $150 and $200 per hour.

Western Europe (UK, Germany, France): $80 – $200

This region has high rates due to a strong demand for skilled developers and a robust business environment. Countries like Germany and the UK typically charge between $22 and $90 per hour for developers, depending on their experience level. The average salary for software engineers in Western Europe ranges from $60,000 to $95,000 annually.

Eastern Europe (Poland, Ukraine, Romania): $40 – $100

Eastern Europe offers a competitive balance of cost and quality. The average hourly rate is lower than in Western Europe, with many skilled developers available between $24 and $46 per hour. With strong technical education and a growing IT workforce, Poland and Ukraine offer readily available development talent.

Asia (India, China, Philippines): $20 – $80

Asia generally offers the lowest rates for software development. However, quality can vary widely among developers. Rates typically range from $10 to $80 per hour. It is crucial to thoroughly vet developers in this region to ensure quality and reliability.

Australia and New Zealand: $80 – $150

Developers in Australia and New Zealand command higher salaries due to the high cost of living and demand for skilled labor. Average hourly rates range from approximately $50 to $150, depending on experience and specialization.

South America (Brazil, Argentina): $30 – $100

South America presents competitive rates with a growing pool of talented developers. Hourly rates typically range from $20 to $100, making it an attractive option for companies seeking cost-effective development solutions while maintaining quality.

Hidden Expenses in App Development

When planning a budget for mhealth app development, don't forget to account for these additional costs:

  • Project Management: Usually adds 10-20% to the overall medical app development cost.
  • Design: UI/UX design rates typically range from $50 to $150 per hour.
  • Testing and QA: Costs generally fall between $30 and $100 per hour.
  • Maintenance and Support: Ongoing expenses after launch are often billed at the same hourly rate as development.

Note!

These approximate figures may fluctuate based on your project's specifics and development team.

Legal and regulatory costs

Legal and regulatory healthcare app development costs can range from $5,000 to $15,000 annually. This covers compliance with key regulations like HIPAA in the U.S. and GDPR in Europe. These costs include fees for obtaining certifications, conducting privacy audits, and ensuring compliance with evolving legal standards. Developers must also consider the costs of data protection. They may need to consult lawyers to navigate complex regulations.

What Affects the Healthcare App Development Costs?

Healthcare software solutions come with different price tags. For example, an EHR system may cost $10K to $250K, while telemedicine platforms can range from $40K to $400K. What factors contribute to these costs? We're here to explain.

Scope and complexity

Healthcare app development costs hinge on project complexity. Advanced features like AI-powered decision support, analytics, and device integration drive up expenses and development timelines. Precise project scoping is critical: it minimizes unexpected costs and ensures optimal resource allocation.

Regulatory compliance

Protecting patient data via HIPAA compliance is non-negotiable, as it entails trust in healthcare services overall. However, it often comes at a cost: increased development complexity, higher expenses, and the added overhead of certifications impact both — budget and time to market.

Integration requirements

System compatibility drives up healthcare software development expenses. For compatibility and seamless data transfer, developers must invest substantial effort in connecting new software with legacy Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems. The integration process becomes more complex when incorporating third-party services like payment platforms, telehealth tools, and laboratory information systems, dramatically increasing both development and testing costs.

Technology stack

Cross-platform software development multiplies costs. Creating separate codebases for web, iOS, and Android platforms can exponentially increase development expenses. Moreover, integrating cutting-edge technologies like AI and blockchain requires rare expertise, significantly inflating development costs.

Development team composition

Healthcare app development costs depend on the team structure. An in-house team may provide more control, while outsourcing to a third-party vendor can be more cost-efficient with proper management. Remember that specialized skills, such as cybersecurity experts and data scientists, are usually more expensive.

Design and user experience

Design determines healthcare software success. While a high-quality, user-friendly design may increase initial healthcare app development costs upfront, it drives better adoption and satisfaction in the long run. Features for disabled users will have higher design and development costs. Major expenses come from thorough research, testing, and iterative development.

Testing and quality assurance  

The smooth operation of healthcare software depends on regular testing. In-depth testing for functionality, security, compliance, and performance raises healthcare app development costs due to the lengthy cycles involved. Feedback from real users during testing further raises the overall project expenses.

Maintenance and support

Healthcare software expenses don't end at development. Maintenance and post-launch support (e.g., bug fixes, updates, regulatory compliance changes) demand ongoing investment. Additionally, providing user support services adds to overall operational expenses.

What Affects the Healthcare App Development Costs in 2025

These factors guide informed decisions on scope, technology, and resources for healthcare software development. Plus, they empower effective budgeting and cost management, often resulting in successful healthcare software development initiatives. 

Best Practices for Cost-Efficient Healthcare App Development

Deployment of healthcare apps is an expensive process. Sometimes, it squishes the expenditures; software integration expenses range from $20,000 to $100,000, while regulatory compliance adds $20,000 to $80,000 to development budgets. These substantial costs necessitate strategic financial management.

Smart business owners seek smart moves to keep healthcare app development costs under control. Here are some options available in detail:

Opt For Cross-Platform Development Tools.

React Native and Flutter can cut your budget by up to 1.5 times through a shared iOS and Android codebase. In addition, source code from a cross-platform mobile app can be repurposed to create a web application.

Leverage Off-the-Shelf SDKs and Code Libraries.

Businesses can use existing solutions and customize them to fit their needs instead of building common features from scratch. Pick a ready-made option and modify it to fit your specific needs.

Consider White-Label and No-Code Solutions.

Branded and system-integrable off-the-shelf products provide a cost-effective way to roll out services like telehealth. This white-label product integrates with your digital systems, like practice management platforms. It lets clinics cost-effectively start telehealth services using no-code solutions.

Conduct Rapid Prototyping.

Before diving into full development, opt for prototyping. This stage can help validate your ideas and test the UI/UX while cutting unnecessary costs.

Employ a Multidisciplinary Team.

Hire a full-stack team that includes in-house talent in design, development, QA, etc. Clearer, more concise communication keeps mHealth app development costs under control.

Outsource Smart. 

Outsourcing holds potential as a strategic solution yet demands careful evaluation before proceeding. Combining medical app development intricacies with cultural misunderstandings can produce a product that fails to fulfill expectations. The cost of healthcare app development in the USA mirrors its distinct challenges and established standards.

Involve in the Development Process From the Start.

One of the greatest mistakes is to hire an experienced team and then leave to manage themselves. Make the feedback a routine, and maintain communication with the development team throughout the process. If you lack time and material — hire a dedicated project manager. Make sure your reliable partner maintains regular updates with you.

Conduct Thorough Testing.

QA is on your development partner. Nevertheless, you can also verify stuff on your end. Early detection of bugs simplifies their resolution while keeping costs low. To prevent old errors from recurring, developers should conduct retrospective tests.

Implement DevOps Best Practices

Without appropriate DevOps practices, developers lose valuable time. Automated DevOps systems allow developers to focus on writing code features rather than spending time on manual quality assurance and releases.

Optimize Maintenance Costs

Long-term maintenance costs decrease when automated platforms track issues and collect user feedback.

Prioritize Features Wisely.

Start with core features before building a Minimum Viable Product (MVP), enabling market testing before further development.

Regulatory Compliance For Health Apps

Developing medical applications requires strict adherence to international data protection standards. These regulations safeguard patient information and ensure legal compliance across global markets. Here's a comprehensive breakdown of key regulatory frameworks:

1. European Union: GDPR (General Data Protection Regulation)

Coverage: Patient health records and personal data

Key Features:

  • Mandatory data breach reporting within 72 hours
  • Patient right to data access and deletion
  • Requires explicit consent for data collection

Fines: Up to €20M  or 4% of global revenue

2. United States: HIPAA (Health Insurance Portability and Accountability Act)

Coverage: Protected health information (PHI)

Requirements:

  • End-to-end data encryption
  • Access control mechanisms
  • Audit trails for all data access
  • Regular security assessments

Penalties: Up to $1.5M per violation annually

3. Canada: PIPEDA (Personal Information Protection and Electronic Documents Act)

Coverage: Private sector data handling

Key Requirements:

  • Explicit consent for data collection
  • Purpose limitation
  • Data accuracy maintenance
  • Security safeguards

Penalties: CAD 100K per violation.

Tech Stack For Healthcare App Development

Discussing the tech stack goes first, right before answering the ultimate question of how to develop a health app. Also, will the dev work blow the budget?

Since the health app's tech affects its performance, convenience, and company expenditures. Here are some common tech stacks for mhealth app development used by the Darly Studion team:

Programming Languages: 

Java, Python, C#, C++, JavaScript, PHP, and HTML5.

The choice of specific language depends on the functionality you need. If the app stores and analyzes large data or uses AI, choose Python and Java for the backend and JavaScript for the front end.

Operating Systems: 

Windows, macOS, Linux, and mobile Apple iOS or Google Android.

Here, we just need to choose a trustworthy provider with great support. We choose an OS with strong security and top performance.

Databases: 

MySQL, Oracle, PostgreSQL, Memcached, and MongoDB.

To select the best database or a mix, contact a development team. They will evaluate your data type, volume, and request frequency to guide you in choosing the right database size and provider.

Servers: 

Apache server and NGINX.

These two options lead the market, but their HIPAA compliance is most important to us.

Other useful tools:

  • DevOps tools: GitHub, Jenkins, Selenium, Rollbar, or Bitbucket.
  • Business tools such as Slack and G Suite — for communication and management.
  • Tools like Google Analytics for tracking, Stripe for payments, and Elasticsearch for search enhance functionality.
  • Cloud storage and hosting providers such as Amazon S3, Amazon EC2, or DigitalOcean.

Now that we've covered the technology stack for healthcare apps let's break down the next practical steps.

Design for Healthcare App Development: Best Practices

Creating effective healthcare applications requires meticulous attention to design principles that balance clinical utility with user experience. Studies show that 93% of physicians believe mobile health apps can improve patient care, while 80% of users abandon healthcare apps within the first 2 weeks due to poor design.

User Interface Design

Medical professionals spend an average of 4.5 hours daily interacting with healthcare interfaces. Design must accommodate the 15-second average attention span during critical care scenarios, with interfaces allowing task completion within three clicks or less.

Visual Elements

  • Color schemes with a minimum 4.5:1 contrast ratio (WCAG 2.1 standards)
  • Typography: 16px minimum for body text, 24px for headers
  • Maximum of 6-8 core icons per screen to prevent cognitive overload
  • 95% of users expect consistent branding across all touchpoints

Functionality Considerations

  • Critical features accessible within 0.8 seconds
  • The data visualization comprehension rate should exceed 90%
  • Forms designed to reduce error rates below 1%
  • 99.9% uptime for offline critical functions

Security Measures

  • 2-factor authentication reduces breaches by 99.9%
  • 256-bit AES encryption ensures the security of data at rest and in transit
  • HIPAA compliance requires 72-hour breach notification
  • Monthly security audits covering 100% of the codebase

Accessibility Features

  • Voice commands with a 95% accuracy rate
  • Screen readers supporting 40+ languages
  • Text scaling from 100% to 400%
  • Regional support for 25+ major healthcare markets

Performance Optimization

  • Page load times under 3 seconds (Google's benchmark)
  • Data sync completion within 5 seconds
  • Maximum 5% battery drain per hour of active use
  • 99% crash-free sessions rate

Testing Requirements

  • Minimum 500 hours of user testing with healthcare professionals
  • 100% compliance with ISO 13485 medical device standards
  • Testing across 15+ device types and 5+ operating systems
  • Weekly security scans covering 50+ vulnerability types

Key Metrics for Success:

  1. User Retention: Target 70% after 30 days
  2. Task Success Rate: Minimum 95%
  3. Error Recovery: Under 5 seconds
  4. System Response Time: Under 0.1 seconds
  5. User Satisfaction Score: Above 85%

Healthcare Application Development Steps

Crafting a custom medical software development service demands mastering five non-negotiable development stages:

Stages of Healthcare Application Development

Step 1. Shape the concept for your app

Before writing a single line of code, decode the fundamental value proposition, transforming your app from a mere download to a user's daily digital health companion.

Decode your audience's DNA.

Segment users by age, location, and average income. Analyze their needs to create a value proposition that challenges industry standards.

Conduct market research.

Identify the strengths and weaknesses of your target market. Benchmark against competitors and develop a unique value framework.

List selling points.

Create a comprehensive list of features and additional services that will appeal to your target audience and encourage them to choose your mhealth app.

Define your goals.

Clearly outline the objectives you want the app to achieve and align them with your budget for effective planning.

Step 2. Choose the monetization model

Basically, there are six monetization business models for healthcare apps, from freemium to paid-in-app. This aspect is pretty simple for healthcare providers who decided to build a healthcare app as another platform to sell their services. 

Healthcare providers who use healthcare apps to sell their services will find this aspect straightforward because they don't need to generate revenue from the app, which functions as an additional tool. However, the question is a bit more complicated for owners of apps such as meditation or healthy lifestyle platforms. 

Step 3. Create UI/UX design

In this development phase, UI/UX designers establish the app's functionality and visual design while managing platform branding when necessary. The most time-consuming task during this stage remains developing prototypes that include visual mockups for each app screen and user interaction.

Another crucial part of the design process is selecting fonts, color schemes, and button placement. mHealth platforms must prioritize responsive design across all devices while ensuring users can reach their goals efficiently.

Step 4. Build an MVP

Even if you lack the necessary funding to implement your ideas today, that doesn't mean you cannot begin developing your project. That's what an MVP is for.

MVP creation enables faster launch and collection of initial user feedback. As your app develops, you can raise more funding. This will help expand its capabilities. An MVP approach cuts financial risk since it requires less investment to test a product's viability before committing further.

Step 5. Collect feedback and update

Typically, at this stage, QA engineers perform another round of testing after developers deploy updates to ensure that there are no bugs and that project requirements match the results.

Timeline of Custom Healthcare Software Development Services 

The timeline for custom healthcare software development varies according to the complexity, scope, and specific requirements. Let's explore the general phases involved.

Initial consultation and planning.

This phase starts by engaging stakeholders to clarify their needs and objectives. It then lays down the scope, key features, and deliverables, resulting in a high-level timeline and budget. The project team then defines roles and responsibilities. This process typically takes two to four weeks.

Research and analysis.

The research and analysis phase starts by analyzing market trends and examining competitors' healthcare software solutions. The next step is gathering insights through surveys and interviews with potential users. The technology stack, third-party integrations, and compliance requirements are evaluated at this stage to ensure thoroughness. This vital phase will take three to five weeks and lay a solid foundation for your project.

Designing phase.

The design phase usually spans four to eight weeks. At this phase, create wireframes and prototypes for key screens and user journeys to develop a user-friendly interface. Additionally, conduct a usability test. Every detail must shine.

Development phase.

This phase lasts 12 to 24 weeks. It focuses on building the software's core: the backend, the front end, and key features like patient records, scheduling, and billing. The backend includes the databases and APIs. The front end must be user-friendly. Plus, robust security measures are integrated, including HIPAA and GDPR compliance.

Testing.

Before release, the software undergoes a 6 – to 10-week testing cycle. This includes unit tests, integration tests, performance tests, security tests, and user acceptance tests, which help ensure the software performs well and is secure.

Deployment and training.

The deployment and training of your healthcare software will take three to six weeks. At this phase, developers ensure the software works well, that any early issues are fixed quickly, and that the app is user-friendly. 

Must-Have Features of Healthcare Apps

The type and main function of a healthcare app dictate its features. Yet, there are the most common that mHealth apps share, whether for telemedicine, hospitals, or urgent care. Here are the essentials:

  • Sign-up / Sign-in. While in-app registration might require hefty user details and time to figure everything out, the sign-in process should be swift and easy. For a smooth experience, allow users to sign in with their email.
  • Doctors' and patients' profiles. Doctors' profiles should display their specialization, education, current workplace, and availability. Patients' profiles must include their medical history, prescribed medications, and other key health details to ensure a seamless interaction.
  • Appointment management. The calendar feature helps doctors track appointments and allows patients to browse available slots to book visits. A seamless experience for everyone involved!
  • Push notifications. Designed for both healthcare workers and patients, these features act as reminders for upcoming appointments and medication alerts.
  • In-app chat. With in-app chat, users can easily connect with healthcare managers or doctors. It enables faster communication, making healthcare more accessible and efficient.
  • Video consultations. The shift to video call appointments came as a safer alternative during the pandemic when in-person consultations posed higher risks. Now, this option saves time for doctors and patients and lowers the chance of spreading illnesses.
  • EHR integration. Each medical visit or procedure adds to a patient's treatment history, stored in an EHR (electronic health record) system. Including an EHR system in your app is vital for delivering the best care and streamlining the process for future healthcare providers treating the patient.
  • E-prescriptions. As consultations move online, doctors should also be able to prescribe medications digitally, which cuts time waiting in key and frees up doctors' time. Another benefit is that e-prescriptions are more secure and difficult to forge.
  • Payment gateway. Paid medical services go hand in hand with in-app payments. Thus, opt for payment gateways that accept credit and debit cards, digital wallets, crypto payments, and other alternative methods.
  • Ratings and reviews. Designed for patients, this feature simplifies selecting a trusted professional who fits their specific requirements.

Challenges in Healthcare App Development

Healthcare app development faces several challenges that can hinder progress.

Non-Compliance with the Law.

HIPAA and FDA regulations safeguard personal data and guarantee the safety of products. Failure to follow these rules leads to financial penalties and the erosion of trust. To ensure compliance and avoid penalties, businesses must consult legal experts.

Lack of Security.

Hackers can quickly access sensitive data, such as customer information or financial records, when business security systems fail. Businesses can suffer reputational damage and financial losses due to this. To prevent this, businesses must improve their security and work with tech experts.

Presence of Multiple Channels and Devices.

Multiple channels and devices present integration challenges since they operate on unique systems and protocols while meeting different requirements. Differences between technology standards and data formats trigger compatibility problems that need additional effort to fix. 

Marketing and Launch Cost of Healthcare Application

Depending on scale and strategy, a healthcare app's marketing and launch costs can range from $5,000 to over $100,000. Key cost components include:

  • Market Research: $5,000 to $15,000 for analyzing market needs and competition.
  • Launch Campaigns: $5,000 to $100,000 based on scope and platforms.
  • User Acquisition Costs: Cost per install (CPI) ranges from $1.42 to $3.75, varying by advertising platform (e.g., Google Ads, Facebook Ads).

Effective budgeting is essential for a successful launch and user engagement.

Business and Monetization Models of Healthcare Apps

Since healthcare thrives on digitalization, many people have at least one app on their devices. However, the competition for user attention takes high stakes. The question arises: How can we promote and monetize mhealth apps? 

Below, we have listed some of the most common business and monetization models:

Freemium Model

The freemium healthcare app offers a basic version and charges for premium features like advanced health evaluations. This model promotes rapid market penetration and attracts a large user base. In the long run, it drives sustainable revenue by converting a percentage of free users to paid tiers.

Subscription Plans

Subscription models work best for healthcare apps offering ongoing value. Tiered pricing can include basic tracking features, fitness coaching or telehealth services, access to a library of health articles, and premium telemedicine services with personalized health plans. Before enroll this model, ensure its pricing reflects the app's unique value proposition.

In-App Purchases

Even though it has a complicated deployment architecture, it is an incredibly lucrative way to monetize the app. In short, this model helps to upsell extra features or content within the app. Thus, users can purchase in-app items such as extra lives in games, extra workouts in fitness apps, or pre-paid visits and prescriptions in mhealth apps. 

Also, businesses often sell branded merchandise or partner with other brands via in-app purchases to promote themselves more.

Telemedicine Consultations

The pandemic marked the popular era of telemedicine. Now, many apps offer video consultations with subscription plans or pay-per-consultation fees. However, the healthcare specialists' credentials and licenses are the most important. They are the foundation of brand trust and revenue.

Advertising and Sponsorships

Healthcare apps monetize through strategic sponsorships and expert content. Targeted advertising creates win-win partnerships. It lets companies reach specific audiences and generate app revenue.

Partner with medical experts to create credible content, like articles and videos. This strategy will boost the app's credibility, expand its reach, and diversify revenue.

Pay-per-usage Model

The pay-per-usage model, common in SaaS, is now being implemented in healthcare apps. This cost-effective approach allows users to access healthcare resources and pay only for their actual usage, avoiding the commitment of a subscription. Which often results in user trust and brand loyalty.

These models can be mixed and matched depending on the target audience and specific functionalities of the healthcare app. However, first things first,  robust business and monetization require a consistent content publishing strategy and tools to publish high-quality medical content regularly.

Healthcare App Development in a Nutshell

Indeed, healthcare apps are transforming digital health with more accessible and intuitive tools. From telemedicine and health trackers, the healthcare app development cost varies by type, scope, team, and overall business aim. 

But the truth is one. Building a successful mobile health app requires strategic planning, research, and expertise in medical software development combined with a significant investment. This is especially true since medical app development costs go beyond initial creation, including planning, regulatory compliance, and ongoing maintenance.

Effective apps demand resource management and collaboration with experienced teams. A smart approach can help businesses develop impactful solutions that benefit both patients and healthcare providers. 

Partnering with Darly Solutions enables companies to create healthcare apps that meet technical standards while delivering real value in digital health.

Build Your Healthcare Application With Darly Solutions

From market analysis to launch, Darly Solutions uses a strategic 5-step process to build high-quality healthcare mobile apps tailored to your audience. Follow us:

  1. Market & User Analysis: We help you understand your target audience (patients, doctors, etc.) and analyze existing apps to identify opportunities.
  2. Planning & Business Analysis: We collaborate with you to define the app's concept, business goals, technology, and resources, ensuring alignment with your strategy.
  3. Design & Prototyping: We design user-friendly interfaces and develop prototypes to validate requirements and gather feedback.
  4. Development & Testing: Using Agile methodology, we build and rigorously test the app in iterative sprints.
  5. Release & Support: We handle app store publication system integration and provide ongoing maintenance and support.

For now, don't settle for less. Darly Solution is here to help! Reach out today to discuss your project in detail.

Why MVP Development Is Ideal for Startups | Darly Solutions

Why MVP Development Services Are Perfect for Startups

July 16, 2024
 min read

If you have an idea for implementing a digital solution, but its business model is not yet clear, you may need a lot of resources to find the right one. But how can you test the effectiveness of this idea in practice when each of the potential target audience’s representatives may perceive it differently? The answer is simple: you should consider minimum viable product or MVP development for startups. Below, we will explain its peculiarity and analyze the advantages of this approach.

What Is an MVP for a Startup?

An MVP for startups is a software solution with a basic set of functions and a simplified visual that clearly demonstrates its unique selling proposition (USP) and does not have any additional features (that is, if you remove something from its functionality, it will lose this USP).

The Importance of MVP Development for Startups

The main purpose of MVP development for startup is simple: since early-stage startups do not have clear, verified business models, it is important to make sure that they will be accepted by their target audiences. Otherwise, their owners risk losing a lot of financial and time resources on something that “does not work” for the end consumers. So, to avoid this, it is better to implement such projects gradually, optimizing and expanding them, taking into account feedback obtained from real users.

MVP Development Process

Here are the main stages of the MVP development startups process:

  • Defining the problem or goal of the target audience that you are going to help them solve/achieve with your product;
  • Conducting market demand analysis, which consists of a detailed study of the target audience, market trends, similar software solutions, etc.;
  • Rapid prototyping of the future solution and defining its key features that form the USP;
  • Agile development of an MVP;
  • Collecting feedback from real users;
  • Continuous product iteration after the MVP launch aimed at tailoring the product to the needs of its target audience.

Top 9 Benefits of Building an MVP for Startups

In this paragraph, we would like to introduce MVP benefits that are valuable for each startup owner.

Cost Efficiency

Creating a minimum valuable solution is, first of all, much cheaper than in the case of a full-fledged one. This means that the initial budget for your project will be moderate, and you will not have to sacrifice anything important – for example, the budget for marketing, the salaries of your full-time specialists, and so on.

Faster Time to Market

No matter how unique your idea is, there is always a risk that someone will follow your example before you. In turn, the implementation of the MVP will allow you to reduce the time-to-market and, thus, gain an additional competitive advantage.

Market Validation

A quick launch of the MVP will help you validate it in real market conditions as fast as possible. In the future, you will be able to optimize it based on real feedback from its users and then improve it with each iteration and make it more and more valuable to them.

Risk Mitigation

Getting a working solution up and running quickly will help you identify its hidden issues early on, all thanks to the fact that it will be accessible to users from all over the world. In fact, no other type of testing, no matter how many resources are involved, can provide the same thoroughness in identifying errors and inconsistencies.

Investor Attraction

By launching a “raw” but functioning product to market early, it will be available to potential investors, too. Agree that this approach to demonstrating your idea looks much more viable and capable of achieving your goals than presenting a business plan only.

Customer-Centric Development

Generally speaking, creating a minimum viable solution is one of the key startup success factors since its entire development cycle is tailored to “please” its target audience. Indeed, since user feedback has to be taken into account long before the solution is released (first, it is tested by the project team and then – by representatives of focus groups), it turns out to be truly focused on the needs of the end users.

Enhanced Learning

MVP in startups helps to conduct an end-to-end assessment of market needs and make decisions based on the data obtained. This way, you can use the obtained insights in the further evolution of your product, turning it into a full-fledged software solution step by step.

Flexibility and Scalability

MVP development for tech startup involves creating an initially scalable, flexible foundation that is easy to modify and to which you can quickly add new/remove unnecessary functionality without much risk (primarily, associated with the appearance of hard-to-fix bugs).

Building a User Base

Finally, when you launch a full-fledged solution, it will already have some audience interested in using it. Thus, you will be able to reduce your budget for early adopter engagement and, in particular, the time and money needed to research and create a portrait of a potential client.

Conclusion

Now, knowing all the advantages and goals of startup MVP development, you can understand whether this option is right for you. In particular, if you are inclined in its favor, you can contact us, a service provider with many years of experience creating MVP solutions for startups in different industries. We will accompany you throughout the entire lifecycle of your project – from the ideation stage to the release and support of its full-fledged version.

Understanding SaaS, PaaS, & IaaS: Cloud Computing Basics | Darly Solutions

Understanding SaaS, PaaS, and IaaS: The Basics of Cloud Computing

August 27, 2024
 min read

Most likely you have used these digital tools at least once – Google Docs, Dropbox, and Azure. They are based on the SaaS model. Apart from this widespread one, there are other variations of cloud application services, such as PaaS and IaaS. You will find out about their differences in this article, so keep on reading it. 

IaaS, PaaS, and SaaS: Pillars of Cloud Services at a Glance

The highlighted models – IaaS, PaaS, and SaaS – are aimed at delivering digital tools and services to end users through the cloud on the subscription basis.

According to each aforementioned cloud model, end users don't have to pay for these services and tools one time – instead, as they are owned and supported by a specific vendor, the users are provided with entry credentials as they pay for a subscription. Only a steady web connection is needed to start using such a cloud application. At the same time, entire maintenance efforts in terms of cloud services remain on the provider's side. Even more, users are allowed to optimize their own facilities by offloading apps. Thus, they get more space while specific info is stored remotely on a secured server. 

Let's take a deep look at each of these variations:

  • IaaS – stands for Infrastructure as a Service and implies access to demand compute, storage, and networking resources, according to the pay-as-you-go pricing model. In this case, we speak about the IT infrastructure used to arrange the operation of diverse tools and regular processes in the remote, end-user’s office outside the vendor’s premises. 
  • SaaS – means Software as a Service and supposes that the cloud-based software vendor deploys it on its computing premises, supports it, and provides users with access to it as a ready-made web service. 
  • PaaS – stands for Platform as a Service and consists of providing end users with a ready-to-use cloud platform for developing, testing, and deploying their own applications, from simple cloud services to end-to-end industrial systems.

Let's check these cloud service models in more detail.

IaaS Is about Infrastructure

When the IaaS access option is requested, users get numerous facilities –  servers, storage capacities, as well as network options, among others, –  to leverage them as if those could be available physically within their own premises. Overall, the IaaS meaning lies in ensuring steady connection between the end users and IT facilities; the latter ones are located in remote spots.

SaaS Is about Services

This is the most sought-after offer that supposes using apps that are hosted remotely. Based on individual credentials, end users obtain access to such tools to cope with regular personal or business tasks. In return, they pay a predefined price for a timeframe of leveraging SaaS (usually, this is one year or one month). Thus, SaaS meaning is to guarantee straightforward access to specific software under remote and subscription terms.

PaaS Is about a Platform 

It is a remote, cloud-hosted, platform aiming to produce, leverage, and support the operation of diverse apps. The facility holder owns all types of assets that guarantee steady operation. This is an all-in-one option comprising apps, systems, storage facilities, frameworks, functions, safety arrangements and protocols, backup copies, etc. PaaS meaning lies in forming a remote space where users can create, test, and run applications with specific functionality. For an oblivious reason, the PaaS variation is far cheaper in contrast when a user ensures all similar arrangements independently.

Public vs Private Cloud

But what about public vs private cloud – which of these options does each of the above models provide? A private option is entirely controlled by a single service provider without sharing the facilities with others. A public counterpart is offered to an unlimited number of external subjects who only intend to utilize specific offers. Most of the cloud providers are categorized as ones belonging to the second type.

But are there any intermediary options? Yes, there are hybrid cloud solutions, too, that are created and maintained on the so-called “edge” locations, i.e., thanks to both private and public facilities. 

SaaS vs PaaS vs IaaS: Distinct Features to Know

Each approach from the SaaS vs PaaS vs IaaS trio is associated with distinct peculiarities. We will look at them from the user’s perspective:

IaaS PaaS SaaS
Hosting and management Users can run separate virtual components Users obtain certain managing functions feasible for steadfast app development These tasks are fully on the provider’s side
Cases of utilization Provides all the infrastructure to support web apps (storage, servers, and networking resources) Perfect for creating various web and mobile apps Suits perfectly for connecting to and using cloud-based apps
Scalability Granular Automatic Remains after a provider
Customization and adaptability High Medium Restricted
Payments In advance Vary Subscription-based
Safety Shared security obligations Highlights safety at the extent of the target app Host is in charge of hardware and data security – high level SaaS ensures all this to the full

Choosing the Right Model for Your Case

When the story comes to making a choice, there are numerous pitfalls to take into account:

Type Benefits Challenges
IaaS
  • Wide scope of control functions
  • On-demand scalability
  • Limited number of advance payments
  • Less delays and resources needed
  • Increased speed of operation
  • Data security is the user’s responsibility
  • Needs manual configuration
PaaS
  • Swift access to a ready-to-use platform with API integration
  • Host bears the responsibility for keeping up and securing the facilities
  • Steady connection to the web is expected solely
  • Scalable and per-request
  • Limited access to the most important elements
  • Limited powers over the cornerstone facilities, primarily infrastructure servers and internal operations
  • Less custom features
SaaS
  • Easy to install and start using
  • No need to think about any maintenance
  • Access from any place in the world (only the Internet connection is required)
  • Zero control over facilities and safety state of the chosen SaaS platform
  • Integration with third-party applications is not always available
  • Customization – from moderate to zero

Bottom Line 

Leveraging software as a service is an efficient approach. It frees the assets owned by an end user and reduces one's expenses drastically. The single point is to have a clear overview of the project for which you request these external services. Therefore, you have to make a perfect match by saving this info with the comparison of sought-after models. 

If you require further assistance in selecting personalized solutions, please do not hesitate to contact us. Our team possesses a vast portfolio that includes cases of bringing multiple IT solutions of different complexity into life. Just share with us your individual preferences and requirements, and get a custom solution in return.

Web 3.0 Explained | Darly Solutions Blog

What You Need to Know About Web 3.0

March 15, 2024
 min read

First announced in 2014 by Ethereum co-founder Gavin Wood, today, the concept of the next-generation internet, called Web 3.0, opens up a whole niche for startups. Below, we will look at its basics, describe its advantages and disadvantages, and also find out what technologies can be used to implement Web 3.0 solutions.

What Is Web 3.0?

The Internet that we are used to is defined as Web 2.0. It allows all users to upload content themselves, making it publicly available. This became possible thanks to the emergence of social networks, which over time, instead of providing users with the desired freedom, began to limit them with all sorts of rules and censorship. This, in turn, has become the main reason for looking for new, alternative concepts that would go against these restrictions, giving users more control over their publications.

In this regard, instead of centralized networks, the operation of which was tied to central servers, decentralization was proposed. It had to provide a “smart” distribution of content to servers located throughout the world. Thanks to this approach, widespread availability of user content would be ensured. With this approach, to block specific publications, the consent of all network nodes is needed – instead of just one, as was the case with Web 2.0.

As for technologies capable of implementing a decentralized network architecture, these include, first of all, blockchain, which would transform the centralized Internet into a distributed content database. Actually, this radical transformation would give the world the Web 3.0 Internet.

Today the simplest Web 3.0 formula looks like this: "read + write + own".

Why Is Web 3.0 Important?

Due to its undeniable value for ordinary Internet users, Web 3.0 can be of particular interest to businesses that are constantly developing in the digital plane.

Specifically, by increasing content accessibility, reclaiming ownership of user-created content, and overall end-to-end user centricity, businesses can benefit from launching personalized Web3 websites, apps, and services that aim to increase trust and engagement among their users, as well as providing advertising based on their behavioral patterns.

This way, businesses can strengthen their relationships with consumers and, therefore, increase their profits.

How Web 3.0 Works

As you can already understand from the above, Web 3.0 is based on decentralized networks, but this description is not complete. In particular, Web 3.0 also implies that any Web3 website or application must be able to process information like the human brain, that is, as artificial intelligence and machine learning already do today. This is how an alternative name for the 3rd generation of the Internet has appeared – the semantic web.

This requirement for the “intelligence” of the Internet arose for a reason: since, due to decentralization, users and machines interact with data directly, this data must be recognized by the network not only using predefined algorithms – now, its context has become no less important.

Benefits of Web 3.0

With the right approach, virtually any company that continually grows its online presence can reap a number of benefits from Web 3.0 software development. These include the following:

  • Increasing customer loyalty achieved through the AI and smart chatbot introduction aimed at completely personalizing digital content and services;
  • Improved analytics thanks to more complete and accurate sets of user data obtained from disparate sources (and, as a result – the ability to create more accurate marketing strategies);
  • Automation of a wider range of tasks provided by blockchain, ML, and AI;
  • Increased security that only distributed registry technologies can guarantee;
  • New partnership opportunities without the involvement of third parties thanks to blockchain and smart contracts;
  • Supply chain optimization, also enabled by blockchain that provides full control and transparency of supply chain operations;
  • Copyright protection provided by giving users full control over their data (also thanks to blockchain).

Challenges of Web 3.0

Despite the existence of decentralized solutions, it is too early to say that the 3rd-gen Internet already exists. To make this thesis true, developers have to implement connectivity between Web3 solutions so that the data they collect and process become globally accessible.

For example, if we are talking about Web 2.0, in it, data exchange occurs via the HTTP protocol. In this case, there is an intermediary between the participants (namely, the server) on which information, databases, applications, etc. are stored. The concept of Web 3.0 implies the organization of a new level of network interaction, without a server. So far, such technologies do not exist – it can be explained by the limitations of physical equipment and infrastructure in general. 

An equally serious challenge is to ensure proper speed of data transfer and processing in the Web 3.0 development solutions. In a more global sense, this means a scalability problem since the need to maintain a proper balance between decentralization and security is most often achieved by limiting throughput, as we can see in the examples of Bitcoin and Ethereum.

At the same time, options to circumvent these obstacles are already being considered – a potential way out of the situation could be the creation of a cross-chain infrastructure to integrate all blockchain networks. Similar solutions (though not so large-scale as to replace the whole Web 2.0) have already been implemented in the Polkadot and Cosmos projects.

Technologies that are powering Web 3.0

Earlier we talked about the need to use AI and ML in Web 3.0, but let's take a look at the full list of technologies that will be relevant for each Web 3.0 developer.

Artificial Intelligence and Machine Learning

Together with machine learning, artificial intelligence in Web 3.0 provides better analysis of user data and creates a personalized user experience based on it. Thanks to this, users get the content they need faster, without getting confused by colossal volumes of useless or only partially useful information. These technologies can also be responsible for automating resource-intensive processes such as data sorting and forecasting. Finally, we should not discount natural language processing – one of the areas of AI that ensures more accurate and context-sensitive recognition of user queries by machines.

Blockchain and other distributed ledger technologies (DLT)

In Web 3.0 application development, blockchain and other DLTs provide better security when storing user data by eliminating centralized control over it. These technologies also make it possible to create tokens (including non-fungible ones, NFTs), which are decentralized digital assets stored on the blockchain. They define ownership of real or virtual objects and, in the future, can be used to protect copyright.

3D graphics and animation

With the faster content delivery typical to Web3, 3D graphics and animation solutions will become commonplace. In particular, Web 3.0 opens up new opportunities for creating realistic three-dimensional objects to ensure an immersive experience that was previously unavailable with any other digital technologies. Supplemented with reality-like animation, these objects can act as avatars of living users and thereby make them full-fledged participants in meta universes.

The future of Web 3.0

Given all of the above, it is unlikely that Web 3.0 will be a single system – we are sure, it will be a comprehensive solution that goes beyond the traditional web. This approach will ensure the management of the Internet by the user community and exclude content monopolization.

As for specific areas of development, the most promising are considered to be meta universes that combine physical, augmented, and virtual realities with their own blockchain-based tokenomics. At the same time, it is important to understand that despite the many points of contact, currently, metaverses and Web 3.0 are different things since those that exist today are still products from centralized IT companies, with their typical problems. Therefore, the solutions that will mark the emergence of Web 3.0 will differ significantly both from the point of view of technical implementation and the very concept of interaction with users as well.

If you, like us, consider the Web 3.0 direction to be promising for your business and already have an idea that will bring this concept closer to reality, you can contact our Web 3.0 development company. We will advise you on the implementation of your project and also select specialists who will guide you from collecting project requirements to its launch.

Server-Side Rendering: Definition, Benefits, and Risks | Darly Solutions

What Is Server Side Rendering: Definition, Benefits, and Risks

April 2, 2024
 min read

When you are going to create a new web solution from scratch or optimize an existing one, one of the key indicators of top high quality will most likely be a high response rate (to user actions) and SEO-friendliness. 

Unfortunately, client-side rendering, which is done by default in many modern web frameworks and libraries, can become an antagonist for developers pursuing these two goals. In this case, it makes sense to consider the possibility of implementing server-side rendering. Below, we will explain to you what it is, what its features are, with the help of which software tools it can be implemented, and also for which projects it is best suited. 

Definition of Server-Side Rendering

Generally speaking, server-side rendering (SSR), as is probably clear from the name, occurs on the backend side. First, the browser sends a request from the client side to the server, after which the SSR server returns an HTML page with all the necessary meta tags, styles, markup, and other attributes. Then, in the browser, the rendering itself happens, the results of which immediately become visible to the end user.

Why is all this necessary if you can use the default option, client-side rendering (CSR)? – you may ask. In fact, everything is simple: search engine crawlers do not recognize the SEO text contained on the pages (or the page, if it is the only one) of the CSR solution. Thus, if the CEO occupies a significant part of the promotion strategy of your project, you can achieve better results only by implementing SSR. Let us add that projects with sophisticated business logic may “suffer” from CSR in the context of performance since the increased load in the form of several synchronous requests will lead to delays in the interface’s response to user actions. And this is exactly the case where server-side rendering can also become a win-win solution.

Currently, SSR technology is actively used in such world-famous solutions as Airbnb, Upwork, YouTube, Netflix, Uber, etc.

What Are the Benefits of Server-Side Rendering?

Now, based on the above, let's look at the key benefits of SSR.

  • SEO and social media friendliness. The server side render approach ensures improved SEO ranking through the correct indexing of pages – now, search robots can recognize SEO text and other attributes important for good ranking. First of all, this is due to the fact that now, search robots do not need to read SSR JavaScript code. As for friendliness for social platforms, it is explained by the ability to display colorful previews when sharing SSR-rendered pages – all due to the correct recognition of meta tags. 
  • Better app/website performance. SSR rendering provides a faster initial page load as the JS to HTML conversion is done on the backend. Thus, users see refreshed content faster than with CSR, in particular when it comes to dynamically updated pages. In the long term, this can ensure a reduced bounce rate for websites and web applications. 
  • Lower load on the user's device and better user experience (UX). Due to the fact that user requests are now processed on the server side, the user device will experience minimal load. All that remains for it is to interpret the HTML code returned by the server.

What Are the Risks of Server-Side Rendering?

To ensure the objectivity of our review, let's also analyze the disadvantages of server-side rendering.

  • Higher TTFB. TTFB or time to the first byte is one of the highest priority indicators of good (or, vice versa, insufficient) performance of web pages. This parameter indicates the time it takes for the browser to receive the first byte of page data processed on the server side. Typically, compared to CSR, the TTFB value is higher because instead of returning a file with links to JS, the server spends some time converting JS to HTML code.
  • Limits on the number of requests simultaneously processed on the server side. Due to the increased load on the server, the number of requests processed synchronously will be less than in the case of client-side rendering. Thus, the server throughput will be reduced.
  • Need to wait for all the HTML code to load. While the page is loading HTML code under SSR, the user will not be able to perform any new actions on it.

If we add to the above disadvantages a fairly high entry threshold into SSR, as well as an increase in the budget of such projects (due to frequent requests to the server), it becomes clear that this approach is not suitable for everyone.

Server-Side Rendering Frameworks and Tools

As for the server side rendering frameworks and libraries that can be used to process client-side requests on the backend, these include React, Next.js, Nuxt.js, Angular (v7 and newer), and Svelte/Sapper. They use one of the most universal server-side templating languages – JavaScript.

Below we propose to consider server-side rendering React concepts only since React is one of the main tools that we use in web development.

Server-Side Rendering vs Client-Side Rendering

Server-side rendering is not a one-size-fits-all solution since there are situations where its alternative, client-side rendering, is the best choice. In particular, if the content on web pages is updated dynamically – that is, it requires the rendering of some components only (i.e., those with whom the user interacted) while the whole page doesn’t need to be updated, CSR is better suited since part of the content with which the user did not interact will be already loaded.

However, considering that during initial initialization, the content is not displayed until the page is fully loaded into the browser (this can take 2 or 3 seconds, which is critical for a modern consumer of Internet content), when implementing CSR, the site may have poor SEO regardless from the professionalism of SEO specialists (note that this is not a default situation, because with the right approach, lightweight projects with CSR are still ranked well). And this is where the SSR React approach can come to the rescue as usually, React server side components are well-recognized by search crawlers. Thus, by resorting to it, you will be able to ensure enhanced content visibility for search engines.

Server-Side Rendering: SEO vs. Performance

As you can already understand, server-side rendering is capable of providing the best SEO performance for solutions that really need it. In particular, thanks to this approach, search engines will not need to interpret JavaScript. At the same time, if you decide to render in React applying CSR by default, for the React server side rendering implementation, you will have to use additional tools to indicate metadata (for example, React Helmet).

As for performance, in the case of high-load projects, with the server side React rendering, this indicator will be better than with CSR since the SSR website or application will not be limited by the resources of the user device and browser. Also, the user device itself will be less loaded since its only task in the context of updating content will be its output (without rendering).

Conclusion

To sum up, we would like to emphasize that with the correct use of JavaScript frameworks for SSR, you can solve the problem of poor ranking of single-page applications (SPAs) as well as content-heavy websites where SEO and bootstrap performance are critical. On the other hand, CSR is suitable for software with dynamically updated content, that is, content that should change without completely refreshing the page.

However, you should not limit yourself to just these two rendering approaches. In particular, there are also hybrid rendering approaches that combine the best characteristics of SSR and CSR. For example, you can consider the static site generation (SSG) vs SSR couple – perhaps the first option will be the best choice for your project.

Webflow vs. WordPress: Choosing the Best Platform | Darly Solutions

Webflow or WordPress: Choosing the Right Platform for Your Website

September 1, 2023
 min read

In web development, selecting the right platform is key. Webflow and WordPress each offer unique advantages tailored to different needs. This article compares these platforms to help you make an informed decision for your project.

Webflow

Webflow is an innovative platform that allows designers and developers to create impressive and responsive websites without the need for extensive coding knowledge. Its intuitive drag-and-drop interface offers a refreshing approach to web design, allowing users to visually craft layouts and interactions.

Advantages and Key Features of Webflow

Webflow is designed to empower designers and developers with its comprehensive suite of tools. From crafting visually stunning layouts to managing content and e-commerce effortlessly, Webflow simplifies every aspect of web creation:

  • Visual Design Capabilities: Offers a user-friendly interface for creating pixel-perfect layouts and custom styling without extensive coding.
  • Responsive and Interactive Design: Creates designs that automatically adjust to different devices and allow adding customized interactive elements and animations.
  • Integrated CMS and E-commerce: Offers comprehensive tools for managing content and building online stores, supporting dynamic, content-rich websites.
  • Clean Code Generation: Produces clean, efficient HTML, CSS, and JavaScript, enhancing site performance and SEO.
  • Simplified Hosting and Publishing: Makes website deployment quick and efficient, directly from the platform.

Drawbacks of Webflow

While Webflow is a powerful tool for website design, it comes with certain limitations that might affect its suitability for some projects:

  • Pricing: Webflow may be costlier than alternatives like WordPress, especially for hosting and advanced features, which could strain the budgets of smaller projects or independent creators.
  • Learning Curve: Despite its user-friendly design interface, Webflow can be challenging to master for those new to design principles or who need to use its more advanced functionalities.
  • Limited Extensions: Webflow has fewer third-party integrations and plugins compared to WordPress, potentially restricting its ability to meet specific customization needs or add unique functionalities.
  • Scalability: While suitable for medium-sized projects, Webflow may not offer the same level of flexibility for hosting or scaling up large websites as some other platforms.

Webflow Websites Examples

Webflow's powerful design tools are used by a diverse range of businesses to improve their online presence and make digital interactions more efficient. Here are some examples of big companies from different areas using the power of Webflow:

  • Dell Design System - An online resource for designers and developers, providing Dell-branded design assets, patterns, and guidelines to ensure consistent and high-quality user experiences across Dell's products.
  • DropboxSign - An electronic signature platform that offers intuitive signing, sending, and managing documents online. Integrates with tools like Google Drive and Salesforce, maintaining high security and compliance standards.
  • Michael Kors - A luxury fashion brand utilizing Webflow for the presentation of their seasonal collection. Features include Runway videos, a detailed Lookbook, and a direct link to their e-commerce site.

WordPress

WordPress is a long-standing leader in the web development landscape. It offers a dynamic ecosystem of themes, plugins, and customization options, addressing a wide range of website requirements, spanning from blogs to corporate portals.

Advantages and Key Features of WordPress:

WordPress stands out for its flexibility and wide range of functionalities that cater to diverse website requirements. Here we highlight the platform’s main features that enable users to effectively tailor, manage, and enhance their websites:

  • Flexibility: WordPress's extensive library of themes and plugins provides incredible flexibility, enabling users to tailor their websites to specific needs.
  • Content Management: WordPress excels as a content management system, making it ideal for bloggers and content creators.
  • E-commerce: With the WooCommerce plugin, WordPress can handle e-commerce needs effectively, and its vast plugin directory allows for various functionalities.
  • SEO Optimization: WordPress offers plugins and features that facilitate search engine optimization, helping websites rank better in search results.
  • Large Community: WordPress boasts a massive community of developers, designers, and users, ensuring ongoing support, updates, and resources.

Drawbacks of WordPress

While WordPress is a flexible and powerful platform, managing it effectively comes with certain challenges. These drawbacks can affect the efficiency and security of websites, especially if not properly addressed:

  • Security Issues: WordPress sites can be vulnerable to security threats if not properly maintained, especially due to outdated plugins or themes.
  • Performance: Without proper optimization, WordPress sites can suffer from slow loading times, particularly as the number of plugins and customizations increases.
  • Maintenance: Keeping a WordPress site updated with all the latest plugin and theme updates can be time-consuming and requires regular attention.
  • Plugin Overload: While the vast number of available plugins allows for extensive customization, relying too heavily on them can lead to compatibility issues, potential security vulnerabilities, and a decrease in site performance.

WordPress Websites Examples

WordPress empowers a wide variety of businesses and organizations to manage their online content effectively. Here are some standout examples of how leading organizations use WordPress to manage and enhance their digital presence:

  • TechCrunch is a leading technology news site that uses WordPress to manage and publish extensive content efficiently.
  • Sony Music represents how major corporations use WordPress for content-heavy websites with a need for robust content management systems.
  • The TED Blog uses WordPress to manage its rich content, including articles and TED Talk summaries, effectively integrating multimedia elements to engage a global audience.

Summary

In conclusion, when considering Webflow or WordPress, your choice depends on your specific needs. If you're a designer seeking a seamless blend of creativity and functionality, Webflow stands out. Its responsive capabilities, dynamic interactions, clean code generation, and user-friendly hosting make it a prime choice for creating websites that captivate and engage visitors. While WordPress's content management system versatility and vast ecosystem are valuable, Webflow's focus on elevating the design process and simplifying development workflow make it the preferred platform for those aiming to craft visually stunning and interactive websites without diving deeply into coding intricacies. Whether you're an experienced designer or a novice, Webflow empowers you to bring your web design visions to life.

Verification vs Validation Testing: Key Differences | Darly Solutions

Verification vs Validation Testing: Key Differences

June 12, 2024
 min read

As the practice shows, no idea, even the most brilliant one, when embodied in a digital product or service, will become successful without quality assurance. It, in turn, always includes two non-intersecting procedures that occur before software is launched: the first of them is aimed at obtaining a clear understanding of whether development is moving in the right direction, and the second of them clarifies whether the solution being created meets end user needs. So, how are they called and performed? Let’s find it out right now.

What Is Verification Testing?

In a nutshell, it is a procedure aimed at checking whether the solution being created meets its predefined specifications and generally accepted design and development standards. Software verification testing is performed throughout the entire creation process and involves the use of various automation testing tools and verification methods, such as modular, integrational, and system testing.

What Is Validation Testing?

Unlike the previous type of testing, this one involves planning real-world scenarios that allow the development team to make sure that the solution being created meets its audience’s needs (for this, you can apply, for example, the alpha- and beta-testing validation methods). After that, the solution has to be compared with its specifications. If any discrepancies are found, they need to be eliminated before this solution is released to the public. Actually, that’s why validation testing is repeated until the team achieves full compliance.

Purpose of Verification and Validation

The main goals of verification and validation testing are to fully satisfy the needs of the software solution owner and the audience as well. As soon as these procedures are successfully completed, the project can be launched.

Difference Between Verification vs Validation Testing

So, what about the verification and validation difference? Generally speaking, while verification is aimed at checking the compliance of a product or service with its list of requirements agreed upon between the development team and the owner, validation allows teams to make sure that this service or product will be positively accepted by its end users. 

In this regard, the first procedure starts from the very beginning of the development process and lasts until the final testing stage and the second – only after the product/service is completed. This also imposes certain differences on the test data used: during verification in software testing, QA engineers use sample data (in this regard, automation methods are often applied), and during the software validation – real data (usually, manual methods do a great job here).

How Are Verification and Validation Testing Performed?

Now, let's look at the four most popular approaches used for validation and verification in software testing:

  • Peer reviews, which involve providing a software solution to focus group representatives for a certain period of time in order to obtain feedback on their experience of interacting with it;
  • Assessments, which are left by focus group representatives after checking the solution for functionality and identifying errors and inconsistencies in it;
  • Walkthrough, which implies a preliminary explanation to focus group representatives of how exactly to interact with the software solution, after which the latter leave their feedback on how well everything was clear and whether they think some areas need to be optimized;
  • Desktop-checking, which includes reviewing the software code by specialists (in particular, software engineers).

Tips for Successful Verification and Validation

To ensure these two procedures go smoothly, follow these guidelines:

  1. Define the tasks and goals you are pursuing through these procedures and what the results should be upon their completion;
  2. Choose the specific tools and approaches you are going to use – they should cover all possible scenarios of user interaction with your software solution, as well as generally accepted software development standards;
  3. Create a testing plan, where you will specify deadlines, available resources, and evaluation criteria (along with the acceptable minimum compliance);
  4. Proceed directly to testing in order to identify bugs and inconsistencies that will need to be fixed before the project is released;
  5. Involve representatives of the potential target audience and stakeholders in the testing procedure to get the most objective assessment of the quality of your team's work;
  6. Don't forget to document and monitor the testing results from one bug fixing to another to understand the dynamics of improvements.

Popular Test Automation Tools For Verification and Validation

Although automated testing is considered a standard approach for verification testing only, sometimes, it also brings benefits when implementing validation testing. In this regard, we have compiled a small selection of popular tools that you can use for quality control in software:

  • Selenium, an open-source web solution that supports a lot of programming languages, such as Java, Python, C#, and so on, as well as integrates with different frameworks;
  • Appium, an open-source service for automated testing of mobile apps on iOS, Android, and Windows (both native, cross-platform, and hybrid ones);
  • Robot Framework, an automation framework aiming at implementing acceptance testing and acceptance test-driven development;
  • Jenkins, an automation server used for continuous integration and continuous delivery that streamlines the build, test, and deployment stages;
  • TestNG, a popular testing framework that is actively used for testing Java-based software solutions;
  • Cucumber, an environment for running automated acceptance tests written in Java, Ruby, etc.;
  • JMeter, a perfect solution for performance testing of web apps.

Conclusion

We hope that we have helped you understand the difference between validation and verification testing, and now, you can also assess their importance in creating high-quality and competitive software solutions. You can also check out our blog to learn more about software development and design.

How chatbots can improve the patients' experience | Darly Solutions

How Chatbots Can Improve the Patients' Experience

April 30, 2021
 min read

Nowadays, AI technology is significantly changing the different industries and the healthcare industry isn’t an exception. One of the additions – chatbots – has the potential to save time and money.

But should the healthcare industry use a bot service, it is a question many medical workers ask. However, we can define healthcare as a service that happens when patients visit the doctors, we will strictly limit our potential productivity gains. Chatbots can help healthcare providers with customer service and interact with healthcare consumers through text conversationally. So it is one of the most effective solutions to increase patient satisfaction.

According to surveys and researches published by IBM, up to 80% of routine questions could be answered by a chatbot. And it isn’t a surprise that the big part of these questions are asked by the patients and a simple chatbot can help with that.

For being in a win-win situation in healthcare, the providers should think about how to give patients, prospective patients, and other site visitors a way to answer questions, find the important information, and even book appointments as soon as possible without calling in. It’s easier and more convenient for people. It’s more efficient and successful for providers. And it can save a tremendous amount of money and time. That’s the dream, right? In the healthcare sector, the patient’s experience and satisfaction continue to be the top priority.

Chatbots in healthcare can offer the best health care service.

So the real question for clinics, hospitals and other private practices looking to improve the patient experience: Is it worth it?

Will chatbots really help and make a difference for your staff and patients?

At the end of the article you will find the answers to all your questions, so let’s have a look at how healthcare chatbots actually work, their benefits, and potential use cases.

We can divide chatbots into three categories:

Rules-based: Rule-based chatbots can also be named decision-tree bots. This type of chatbot uses a series of defined rules. These rules are the basis for the types of problems the chatbot is familiar with and can deliver solutions for. Usually, there are very simple or complicated rules. They can’t, however, answer any questions outside of the defined rules. These chatbots do not learn through interactions. They only perform and work with the scenarios you train them for. They follow pre-defined, if-this-then-that “playbooks” that automatically respond to a list of pre-populated queries and questions. These chatbots might answer common questions with simple and canned responses. They might also lead people to dead-ends like “I’m having trouble understanding” due to their limited technical capacity.

Adaptive: Using machine learning (ML), adaptive chatbots can learn patterns the more requests they receive.

AI-powered: An AI-powered chatbot is a smarter version that uses natural language processing (NLP) and ML to better understand the intent of the human and provide a more natural, near-human-level communication. An AI chatbot can quickly determine intent and context, move through more complex and nuanced conversations, and deliver the look and feel of chatting with an actual human being.

Chatbots are created to mimic human conversation. Using chatbots, patients can ask health-related questions, check on their appointments, or explore treatment options without calling in.

Why chatbots are perfectly suitable for healthcare

The chatbot is useful for any type of business. But for the healthcare field, they are especially valuable, because chatbots can provide the required information and actions to patients.

24/7 Service

Anytime chatbots can provide patients service and support. According to this, patients can get immediate engagement and answers.

Follow-up medical care

Quality and results are the most important goals for the patient experience. In many cases, it is difficult for doctors to provide quality care once a patient leaves the hospital. Chatbots could be a good solution for this challenge, and they can give follow-up care by prompting patients to record their symptoms or track their progress.

At-home care

Chatbots can be used anywhere, especially at home. The patient can use the range of actions that include not only looking up symptoms and scheduling appointments, it could also use chatbots for the patients after they are discharged from the hospital. The chatbot could help patients take their medications in time and connect with their doctors.

Keep patient update

This is a new way to address any patient. This will keep the patient and family to remain updated till the last moment. Do you need to go to the appointment? The chatbot will remind you via text message or email. Will the surgery for which you need to be prepared? A chatbot can help patients prepare for any size of surgery or operation beforehand.

Better Patient Experiences

In the end, chatbots no doubt can enhance patient satisfaction. They help improve patient satisfaction scores by providing the convenience of care and reducing wait time. The providers have the opportunity to offer services to the patients and make it convenient for patients to receive medical attention. Chatbots can also facilitate surveys and other patient feedback mechanisms to record and track sentiment.

Use cases in the healthcare industry

  • Let’s imagine the patient needs urgent help and information on what to do? The chatbot could quickly quiz users on the health problem they’re facing and recommend a sequence of actions until the ambulance arrives.
  • It can be used as a mass email by local or national health organizations. Nowadays, it is especially relevant to people to get to know important details about vaccinations or epidemics.
  • It can help patients track their moods or feelings that can be discussed with the psychiatrist or therapist at the next appointment. It could offer tips, notifications and advice between therapy sessions. Furthermore, it even can act more like a personal assistant. It can remind patients to take their medication, help them stay motivated to stick to their schedules and provide other relevant medical information.
  • The hospitals and clinics can use the chatbot to allow patients to learn more about their health by asking questions, check symptoms or conditions, and find relevant specialists if they need them.
  • The E-commerce industry that sells medical equipment or supplies could build a bot to recommend products to undecided customers. It is one of the ways to increase the visitors on the websites, directing the users to buy the products from it.
  • A doctor could set up a chatbot to let users schedule their next appointment easily.
  • The bot can be built to help users find in-network providers near them based on city or zip code.
  • A medical spa can increase lead generation and user satisfaction using the bot. It is a great idea to ask what users expressly request. Based on the feedback from the users, and add only those services and products which your users have expressly requested. Finally, it could help the best matches schedule a consultation.

Final Thoughts

The chatbots can significantly replace the great part of live chatting with medical personnel. The main advantage that chatbot can provide is improvement in the patient experience. These chatbots are created to be conversational, so they are more responsive and personal than search engines. Chatbots can pull more specific and relevant information for patients rather than search engines. But they can not completely replace a human medical professional’s expertise, but they can reduce the time and money and make it easier for hospital staff to perform their jobs.

Top 9 Essential Functionalities for Web & Mobile Apps | Darly Solutions

Top-9 Core Functionalities for Every Web/Mobile Application

June 16, 2023
 min read

Developing a web or mobile app gives a business great opportunities and provides benefits in the form of additional dividends and audience loyalty. Having a clear understanding of the end goals, it is essential to define the main functionality of the future application to achieve the business goals and effectively perform setting tasks.

Benefits for company, Darly Solutions

How to identify core functionalities for your web/mobile application?

How to identify core functionalities for your web/mobile application? Darly Solutions

Before developing an application, businesses must understand what features should be included in the finished product. The efficiency of the application itself and the speed of achieving the set KPIs depend on this. What may work for one company does not resonate with the business goals of other companies. In this list, we cover what you should consider when compiling a feature list:

1. Define your business goals 

What goals do you want to achieve with the app? Make a clear list of the problems your app will solve, what target audience will use it, and what preliminary results you expect.

2. Research the market and competitors

Analyze the market in your niche to understand what functionality your competitors already offer. Research and analyze their applications to understand what advantages they offer and disadvantages their products have. That will help you determine relevant features for your app to stand out in the market.

3. Make a preliminary list of features

Before development, list those features that will help you achieve your goals. Divide them into core and optional features. In the core features, list the ones without which your app won't be able to function efficiently and solve the users' problem. In the optional ones, list the ones which are not essential to the basic functionality but can add value and competitive advantage.

4. Prioritize features

Determine which features in the application are most important to achieve your initial goal. Prioritize and determine which features can be added later in later app versions. That will help you focus on developing the more essential components. 

5. Conduct user research

The research will help you understand the needs and preferences of your target audience. Conduct surveys, interviews, focus groups, or analysis of user behavior in your niche. Use this data to refine and tailor your feature list to your users' needs.

6. Create user scenarios

Develop different user scenarios to better understand how users will interact with your app and what features they need to achieve their goals. For example, define how users will sign in, log in, perform specific tasks, make purchases, or interact with other users.

Top-9 Core functionalities for every web/mobile application

Top-9 Core functionalities for every web/mobile application, Darly Solutions

Multi-Device Synchronization

It is a process in which different devices work together and exchange information so that the data and settings on all devices are the same or consistent.

When devices synchronize, they usually use the Internet to exchange data. For example, you might sync your smartphone with your laptop to update contacts, calendars, and photos on both devices. When you make changes on one device, those changes are automatically transferred to other devices so that all appliances have up-to-date information. 

This makes working on multiple devices as easy as possible, gives you a significant advantage in the app market, and guarantees more users.

A User-Friendly and Responsive Interface

In addition to a functional set, it is vital to think about a pleasant design and clear navigation for the user's enjoyable and convenient use of the application. In this way, interaction with the application is easy and effortless. 

The user-friendly interface has clear and easily accessible buttons and menus, well-organized information, and clear instructions. This allows you to perform the necessary tasks without unnecessary complications.

The responsive interface ensures that the system responds quickly to user actions. When you press a button or perform an action, the responsive interface responds instantly and without delay. Or when you scroll through a web page or type on the keyboard, the responsive interface displays changes instantly and smoothly, with no visible delays.

The success of an application is directly related to its loading speed and the attractiveness of the interface. This is what users look for when choosing a user-friendly app.

A Search Option

This feature allows you to find the information you want in the app or on a website. When you enter keywords or phrases related to what the user is looking for, the app scans its database or content to find relevant results.

The search option saves time and effort by helping to search for specific items or information the user is looking for instead of having to browse everything manually. This option is handy on significant marketplaces to search for a particular item.

Push notifications

Push notifications typically appear on the screen of any user's device in the form of small messages or icons, including text, images, or sounds. They are designed to get your attention and notify you of updates or social media activity.

They are convenient and essential because they help you stay informed and ensure you get all the important information. However, if the user receives too many notifications, they can become intrusive or distracting. Therefore, it is crucial to provide the ability to customize their settings, which the user will set independently according to their preferences.

Offline Capabilities

With offline access, users can browse the app's content even when the device is not connected to Wi-Fi or a mobile network. For example, you can view and edit documents, listen to music, or watch videos without the Internet.

It is often the case that you cannot connect to the Internet or have no network, for example, when traveling in regions with poor coverage or when saving data traffic. Therefore, this feature will be a great advantage for those users who want to use the application offline.

Analytics Tools

Analytics tools in a web or mobile app can track various user actions, such as app launches, page views, button clicks, interaction with interface elements, and other events.

Using this data, you can make informed decisions, make changes, optimize your app, and improve its functionality to meet user needs and increase the effectiveness of your app.

Security

Security refers to the measures and mechanisms built into the application to protect data and keep users safe. This process includes data encryption, protection against unauthorized access, and user information storage in secure locations.

This is a basic but important feature that will not only keep each user's data secure and protected but will also increase trust and loyalty to your app.

Online Payments

Online payments allow you to purchase in online stores, pay bills for services, send money to others, and much more. It is convenient because the user can make payments at any time and from any place with Internet access. To do this, it is necessary to connect an electronic payment system through which the payment will take place. 

Due to the growing number of online stores, stores, and food delivery companies - the need to implement this function is increasing.

Integrations

Integration refers to the creation of links and interactions between different software components. This allows them to exchange data, transfer information, and use each other's functionality. 

For example, suppose you have a hotel booking site. In that case, you can integrate it with maps and geolocation systems to offer users the nearest available hotels and show them on a map. Integrating various features and services into web and mobile apps makes the user experience easier and better. 

Integrations help create more useful and powerful apps, extend functionality, and enable easy data exchange with other systems or services.

Summary

Mobile and web apps allow users to access information, interact with others, shop, automate workflows, simplify daily activities, and more through a user-friendly interface and unique features. 

Which features you choose depends on your business, its needs, and the app's purpose. Everything is tailored individually. Combining all of the above features can be the perfect modern app to meet the needs of your customers. But if, for some reason, one of the items doesn't work for you, use something that will definitely increase the efficiency of your product.

Top CRM Solutions for Financial Services Businesses | Darly Solutions

Top CRM Solutions for Financial Services Businesses

July 3, 2024
 min read

The modern financial world dictates its own rules. By including the critical success factors in this area, one can distinguish effective management of relations with the client. Reliable CRM solutions guarantee this goal because they contribute to optimizing many processes, thereby increasing productivity and taking customer interaction to a new level. In this article, we would like to share with you the best CRM systems that have been created, taking into account the characteristics and needs of modern financial companies.

What Is CRM for Financial Services?

CRM for financial services is software designed to manage customer contacts and improve comprehensive business performance. The main goals of financial CRM software are to automate processes, provide detailed analysis of client data to understand customer requirements better, reduce financial costs, and increase the effectiveness of strategic planning. Thus, all of the above in the complex helps to boost profits and strengthen the company's and brand's positions in the market.

How to Choose a CRM for Financial Services

Let's not argue that choosing CRM software for banking industry is difficult. However, we are ready to help you with this task by providing detailed tips.

First, you should clearly define the specific goals and the needs you intend to achieve/satisfy using CRM in financial services. Do you need only a system to manage customer relationships, optimize marketing campaigns, or increase sales? Or do you want it all together? Once you decide on your own goals, you can automatically narrow down the range of potential options. 

Regarding security, you have to be sure that the CRM system fully complies with modern data protection standards and is designed considering all reliable encryption mechanisms. This not only reduces the risk of data duplication but also maximizes the efficiency of your work processes.

It is also worth checking the CRM provider's support and training. Reliable support and the opportunity to receive professional training guarantee rapid business growth without downtimes and human-made errors. That’s why you should research reviews about your chosen service provider to see how comprehensive their support is.

In the end, the cost of the CRM system should not be devalued. Conduct a comparative analysis of various CRM systems, taking into account both initial costs and, accordingly, future costs, including further maintenance and updating.

Therefore, the main recommendation is to choose a system that offers the best balance between its cost and the quality of possible results for your company in finance.

Top 5 CRM solutions for Financial Services Businesses

It's time to share the top-5 CRM solutions for financial services known for their versatility, reliability, and power to manage customer relationships. However, note that each CRM for fintech from our list has its own features, which you should pay attention to while choosing the best option for your business.

Salesforce CRM

Salesforce is one of the leading CRM solutions, and its development team is confident in bringing its expertise to the financial services industry. This system includes tools that have been designed to meet the needs of many private equity firms, as well as the needs of companies working in related fields (banking, mortgage insurance). Within its core is a vast database to better understand customers' needs, habits, and behavior patterns. Other distinctive feature of this software solution is the ability to create custom modules adapted to the individual tasks and goals of a specific business (however, it is important to understand that the cost of deploying and supporting such a customized system will increase significantly). Moreover, it is equipped with AI-based analytics, helping consultants obtain even more valuable customer insights in no time. Among its other benefits are the ability to consolidate disparate data and optimize lead management, as well as almost unlimited scalability and flexibility.

Its disadvantages include that its work fully depends on the stability of the Internet connection and that its price may be too high for growing businesses. In addition, this CRM has a lot of modules, and the initial setup of the system often requires the participation of a narrow-focused specialist.

Envestnet Tamarac CRM

This fintech CRM focuses on helping independent financial advisers provide more personalized investment expertise to individual clients. Envestnet Tamarac CRM offers intelligent real-time reporting to help track customer progress toward their financial goals. The presence of optimized business adaptation processes for new customers is worth noting, as it allows you to quickly and easily create new accounts through Salesforce. This system is built entirely on the Microsoft Dynamics platform with a familiar Microsoft Outlook interface. Also, in the mobile version, consultants can enter the system «as a client», which enables them to see the dashboard exactly as their client would see it.

The cons of this solution include poor collaboration functionality because, as we mentioned above, it was designed initially for individual consultants.

Wealthbox CRM

This platform is flexible enough to be suitable for a wide range of users – from financial consultants to custodians and large firms combining the functions of broker and dealer. CRM data management, multi-channel client communication, and integration with social networking platforms like Twitter. With it, you can customize «under yourself» business processes or rely on business process templates using conditional logic to automate routine tasks. Also, it provides the ability to use Kanban dashboards to track potential financial transactions and keep abreast of how to work with potential clients. Wealthbox CRM is popular because of its low entry threshold.

However, along with all these benefits, this solution has several drawbacks, too. For instance, some users are dissatisfied with the poor householding functionality. In addition, Wealthbox may not be suitable for people who need to sync with Outlook calendar.

Zoho CRM

Zoho financial CRM software helps collect and organize all customer data, including basic CRM-related information, financial documents, financial policy information, and insurance records. This fintech CRM software offers tools for working with so-called «assets under management» to track all your transactions with financial institutions and other companies (here, we mean AUM tools where AUM is Assets Under Management). With built-in support modules (case modules), you can match your customers' needs with more financial data to provide efficient support. It is worth mentioning «Zia» – the Zoho assistant based on artificial intelligence, which adds a thoughtful layer of forecasts and suggestions for customers and helps you know when and how best to contact them.

At the same time, some Zoho users complain about limited customization features, poor reporting capabilities, and inconvenient dashboards.

NexJ CRM

NexJ is an intelligent financial services CRM with highly specialized modules for financial and banking consultants (specifically, they can use the private equity management module). This CRM system focuses on the specifics of the regional market with experience in more than 60 countries, and all this is thanks to the active use of artificial intelligence, machine learning, and data analytics. These technologies, properly implemented in this solution, allow consultants to concretize their financial recommendations. 

In general, NexJ looks and feels like a highly professional system, but some users note that they feel confused when they have to leave their requests on its pricing. 

Conclusion

The range of financial services available today requires the integration of automated software solutions that are practical, flexible, and more affordable than traditional consultants, whose services were only affordable for some.

CRM for financial services, private capital management, debt resolution, and pension planning are sophisticated tools that go beyond conventional databases. They are designed to foster trust and build long-term relationships with your clients. As all financial services are future-oriented, financial CRM systems help you provide brighter and more profitable prospects for your customers, your company, and, of course, your personal and professional success as a consultant. Thus, the financial CRM system allows you to achieve the best financial results for your customers and provide them with the best service.

Top Countries for Software Development Outsourcing in 2024 | Darly Solutions

10 Countries for Software Development Outsourcing

August 9, 2024
 min read

IT outsourcing has established itself as a usual part of operation for many companies worldwide. It delivers multiple benefits. These are optimization, cost-effectiveness, scalability, and, of course, access to special-purpose knowledge and skills. At the same time, choosing a service provider is far from easy, even if you resort to the help of outsourcing management software. That’s why we decided to shortlist the best IT outsourcing countries and cover the possible pros and cons of each option.

Key Industries That Outsource IT Processes in 2024

Nowadays, a business that drives innovations or simply wants to grow faster opts for external IT services. They help to reach the goals set faster. In this context, outsourcing software development for startups is worthy to highlight since proficient IT services facilitate bringing innovative ideas into reality. Overall, in 2024, IT services were widely requested by the entities operating in the following sectors:

  • Fintech – fintech software outsourcing helps to elaborate on effective solutions for users’ payments and transaction monitoring. Professional IT services enable many existing entities and startups to be well-informed about the latest developments. 
  • Healthcare – bolstering the remote interaction between hospitals and patients benefits the industry a lot. For example, healthcare software outsourcing can contribute to remote patient monitoring, predictive analysis, diagnostics, nanomedicine, and so on.
  • Telecommunications – the primary point for applying IT advancements is to boost the speed of connection, ensure the network's resilience, facilitate data processing and storage, as well as implement effective billing.
  • Cybersecurity – third-party experts can respond to emerging threats and help to smoothly address the existing ones. Advanced IT algorithms they implement help to detect fraudulent transactions and prevent customers from losing their money.
  • Education – advanced IT algorithms are now widespread across many universities worldwide. The latter can arrange steady and effective remote interaction with their students. 

Checklist on How to Choose a Country to Outsource Software Development 

Having plenty of IT outsourcing services offers to choose from is surely good. Where competition is intense, the quality is always good. At the same, the prices are balanced under such conditions. On the other side, choosing among multiple offers is a bit time-consuming. The below criteria will help you to sort all the available options out faster:

  • Quality is a primary aspect to take into account. Cheaper never means better. In fact, it may turn out that low-quality products may take even more funds, especially, when it comes to corrections. However, the complexity of the task should be kept in focus as well. For more complicated assignments, the quality of outputs has to be superb.
  • Tech education – the specialist you would like to assign should have sufficient tech background and skills. Emphasize whether a provider draws attention to the ongoing training. In addition, true IT experts should be ready to address the specifics of your projects effectively as well. Therefore, take time to discuss this aspect in advance.
  • Cultural aspects – this nuance is often underestimated, however, it plays a great role. There are jurisdictions that are closer to the Western standards. However, some states are more keen on preserving their local specifics. Make sure you understand it well while being on the shore.
  • Timezone – the perfect option in this case is nearshore software outsourcing. When your state is adjacent to the neighboring one where you decide to hire developers, it is always possible to arrange a closer collaboration. If you consider developers from the other part of the globe, make sure you have at least 3-4 hours of overlap.
  • English proficiency – price and quality can mean nothing if there is a significant language barrier. While choosing your service provider, ensure developers have sufficient English level. Upper-Intermediate will work well for projects that do not require your constant supervision. However, more complicated ventures, especially innovative ones, will definitely require a more advanced level. 

10 Best Countries to Outsource Software Development

There is a list of 10 top technology countries where you will be able to find the best IT experts:

  1. Ukraine

This country is a worthy place to hire developers. The reason is simple. It ensures price-quality balance without sacrificing the latter by any means. The state has a truly impressive pool of skillful workforce. Even more, lots of local talents are spread across the globe. 

The rates are much lower than in the vast majority of the European jurisdictions. Such prices are determined by the affordable costs of living in Ukraine. At the same time, the local talents improve their level of education regularly. Also, they fully immerse themselves in the Western approaches. That's why the quality of their products is bolstered steadily. These endeavors make Ukraine probably the best option for software development outsourcing in Eastern Europe. 

Although there is a huge time gap with the USA and Canada, local developers are also flexible at this point. Many of them are often ready to tighten their work to another time zone. The level of English is well here, both written and spoken.

If you need to hire someone who can elaborate on innovative tech solutions, you can find the right professional here as well – Ukrainians are capable of thinking outside the box. 

Ukraine fosters advancements and investments in this industry. There is even a separate Ministry of Digital Transformation in charge of ensuring a favorable landscape. Ukrainian specialists are also aware of and apply Western and European standards, including GDPR.

Hourly rates: $20-55

  1. Poland

This is the EU location that ensures optimal price-quality balance. The rates are slightly higher compared to Ukraine since living in Poland is much more expensive. 

In this country, the greater emphasis has been placed not on state regulation but on market self-regulation. Here, you can find probably the largest software outsourcing companies in Europe. The scope of available services is comprehensive. English proficiency is very decent here, both written and spoken. This country also facilitates tech education. 

Poland is a definitely great option for bringing large IT projects to life, where a level of complexity is above the average. On the contrary, this country is not too keen on promoting innovations. It adopts those that come from other European or North American states. However, the culture and approaches to doing business in Poland are Western overall.

Hourly rates: $35-55

  1. Bulgaria

This is another European country that is a good destination for IT outsourcing. Bulgaria has gained a reputation as a reliable IT hub with a highly skilled workforce. In this jurisdiction, a special emphasis is placed on robust IT education and ongoing training. 

The local professionals provide a comprehensive set of IT services. Bulgarian IT professionals can ensure the quality of the products at a good level. The prices of their services are even a bit higher than in Poland. 

The level of English is sufficient for communicating with foreign partners. Bulgarian IT specialists have a mindset focused on Western standards and problem-solving. The local timezone greatly overlaps with the USA and Canada, for instance.

Hourly rates: $40-90

  1. Switzerland 

This country is famous for its professionalism. Local specialists excel in most spheres, including IT. Due the standards of living are more than high here, this determines the high costs of outsourcing software development, including high salaries for developers.

Switzerland has an extremely favorable legal and regulatory landscape. It greatly fosters innovations and high-performance standards.  Switzerland may also be characterized as a calm place with political stability and democracy.

The English level is extremely high, both written and spoken. Ensuring worldwide collaboration is easy here since the time zones with the USA and Canada greatly overlap.

Hourly rates: $100+

  1. China 

Dealing with Chinese developers is both an opportunity and a challenge. On the one hand, this country ensures a high level of tech education and training. At some points, this education is considered to be among the best ones in the world. Following the Confucian lifestyle, local people are very hardworking and dedicated. Hiring Chinese developers is a good option from the point of pricing. 

On the other side, there are too severe cultural differences. This makes it difficult to deal with the Chinese developers at many points. Another drawback is the time difference. Arranging real-time collaboration with local specialists can be challenging. Finally, the level of English is a bit below the average level. This is probably the main obstacle on the way to the sufficient integration of Western standards in the Chinese IT industry.

Hourly rates: $35-75 

  1. Philippines

This is probably one of the fastest-growing IT outsourcing markets. The IT sector is one of the most developed in this country. However, the rates for the IT services are reasonable. That is mostly because of the affordable living costs that characterize this jurisdiction. The scope of services is diverse here.

Speaking about the collaboration, it is generally easy to implement. English is the official language in the Philippines. Local IT specialists have excellent knowledge of IT terminology common to the Western world. This country also had a long history of dealing with the USA. This enabled it to absorb American business standards immersively. Finally, time zone differences are slight. 

Hourly rates: $20-60

  1. Colombia

If you are interested in outsourcing to low cost countries, Columbia may be the right choice. In general, this is a growing market. The rates are below the average ones in the market. But it happens that the quality of services can be decent. 

At many points, it implements and shares the standards common for the North American states. It is also convenient to work with locals since the time zones of the USA and Canada are very close. Still, the level of English should be better for more effective communication.

Hourly rates: $30-50

  1. Mexico 

Mexico is not a widely known option, but it is still a good destination for IT outsourcing. First of all, it has lots of skilled professionals who are dedicated and flexible. The level of IT education in this country is high. Even more, close proximity to the USA makes it possible to share common business standards. Mexicans are keen on agile software development. The level of English among the Mexican developers is Upper Intermediate and higher. 

The prices for IT outsourcing services vary depending on the complexity of the project. However, the local rates are a bit below the average in the global market. 

In terms of cooperation, there are some cultural aspects to consider. Mexicans prefer close face-to-face communication. Given that this country is in the same time zone approximately as the USA and Canada, establishing communication has no difficulties.

Hourly rates: $30-100

  1.  India

This is one of the top tech countries which remains a global leader in this context. It has a vast pool of skillful tech professionals. Moreover, this state ensures balanced, even say, low prices for the IT assignments done. The level of English is high. In fact, India is among the states with the highest ratio of people speaking English. 

Having a population of around 1.5 billion people, it is possible to bring to life large projects here (even more, this means that in India, you can find the cheapest developers in the world). As for the prospects, this country invests a lot in tech education. Overall, the Indian business framework is mature given its historical bounds with the West. 

Speaking about the drawbacks, a variable quality should be mentioned in this first turn. Cost optimization in this case can be made by sacrificing the quality of the final product. Another downside is the time difference. It may greatly impact real-time interaction in certain cases. Unfortunately, there may be only several hours of overlap with the USA and Canada.

Hourly rates: $15-50.

  1. USA

This is probably one of the best countries for software engineers. It is open and encourages innovations and advancements in all terms. The level of technical expertise among developers here is very well. 

The USA not only follows the strictest standards for software development. It also upgrades them and introduces new ones. The USA gave to this world plenty of advanced technologies, AI is the latest one. Also, it is worth highlighting UX design outsourcing, as the USA has the biggest talent pool of designers in the world. Therefore, this country can be considered the right place to implement complex ideas.

Still, the prices for the services are pretty high. However, depending on the complexity of the tasks you want to assign, it may be worthwhile to outsource them exactly in the USA.

Hourly rates: $40-80

Final Words

Summing up the above, the complexity of the project determines the choice of the service provider. Of course, for the high profitability of a project, it is reasonable to save as much as possible. Still, this should be made without sacrificing the quality by any means. Attempting to save a lot may have a reverse effect – you may have to pay more than intended initially. Correcting a poor-quality product is always a far more expensive endeavor. 

If you want to find the perfect ratio between the quality of services provided and their cost, you can consider our company. We will implement your ideas in the most cost-efficient way without compromising its viability and competitiveness, just contact us.

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