Technologies Digital Insights

In recent years, healthcare IT outsourcing has become a top solution for healthcare organizations in the United States, and even in 2024, it still holds positions. Actually, the U.S. healthcare IT services market was worth $11.44 billion in 2023 and is expected to grow to $52.59 billion by 2033. This occurrence continues to grow because of the huge demand for solutions like Electronic Health Records (EHRs), telemedicine, healthcare data analytics, cloud computing solutions, AI-driven diagnostic tools, etc. It is essential for healthcare organizations of different sizes and types, like clinics, labs, fresh startups, and medtech companies that develop hardware. 

Outsourcing helps organizations to allocate their resources more efficiently and enables them to invest in other critical areas such as patient care and service expansion. It also helps them avoid any issues connected with strict regulations, because outsourcing companies have expertise in building secure systems for data protection and privacy, so they stay updated with upcoming changes, and implement necessary updates to maintain compliance. 

Generally, healthcare organizations in the USA often rely on IT outsourcing for solutions such as:

• secure hospital management systems;
• telemedicine platforms;
• medical billing software;
• data analytics tools;
• remote patient monitoring;
• mHealth apps;
• system integrations;
• secure cloud storage for sensitive data.

As the healthcare industry evolves, the necessity for improvement and expansion of IT services grows. This is where web and mobile app development, quality assurance testing, software development, and UI/UX design help meet this demand and improve patient care. 

Moreover, AI is being integrated into healthcare technologies, providing advanced predictive analytics and automation. This means providers can streamline administrative tasks and improve patient outcomes. 

It is more effective to combine the integration of technology and design simultaneously, so when a company handles both development and UI/UX design, it ensures smooth collaboration between teams, helps to detect early issues and reduce the risk of rework or delays. This approach keeps the project on track, improves cost efficiency by minimizing operational expenses, and provides flexibility for adjustments based on client needs. Plus, it helps to match the final product with the original design vision.

If you are looking for outsourcing companies, we suggest you take a look at the top 10 IT outsourcing companies in the USA, with a wide selection of services that focus on healthcare organizations.

Top 10 healthcare IT outsourcing companies in the USA

1. Darly Solutions

Darly Solutions stands out in healthcare IT outsourcing because our full-cycle approach covers everything from UI/UX design to software development and quality assurance. Darly Solutions supports a wide range of healthcare providers, from medical startups to SMEs, including clinics, labs, hospitals, pharmaceutical companies, and diagnostic centers. Additionally, we provide software for medical hardware, such as CT scanners, mammography machines and other diagnostic equipment. 

Our company ensures smooth communication between teams and fast project delivery. We can create reliable healthcare solutions such as EHR/EMR, telemedicine platforms, mHealth apps, SaMD, medical billing software, custom MVP solutions, AI-powered healthcare tools, patient portals, hospital management systems, and more. 

Our ability to combine development and UI/UX design reduces project costs and speeds up delivery timelines. We also offer mobile app development for both medical professionals and patients so that you can enjoy your experience across iOS and Android platforms, too. 

Moreover, we provide project management services such as managing remote teams, overseeing software development, and more to help healthcare providers maintain a seamless development process. 

We guarantee high quality, innovative IT solutions, and reliable cooperation by providing a full range of services for the healthcare sector.‍

2. Lifepoint

With years of experience in the industry, Lifepoint offers healthcare software development services that improve the efficiency of medical operations. Their expertise covers areas like cloud-based systems, data management, and healthcare compliance solutions, which help healthcare organizations monitor processes while maintaining high standards of patient care. Lifepoint's technology ensures seamless integration across multiple platforms, which can help clients boost outreach and guarantee regulatory compliance.

3. Bitcot

Bitcot offers a range of healthcare software development services. They specialize in AI and automation to streamline data management and predictive analytics. Moreover, the company provides consulting and strategy services, they guide clients through technology choices and implementation plans ensuring compliance and security of all healthcare needs. Their system integration services unify disparate systems, while legacy software modernization improves performance and security. 

4. Binariks

Binariks provides healthcare software development services and offers custom solutions like telehealth, remote patient monitoring, and cloud-based infrastructure. They focus on developing SaMD and hospital management systems, as well as EHR/EMR and CDMS software. Binariks also builds healthcare insurance solutions, automating interactions between insurers, healthcare providers, and governments.

5. Ntiva

Ntiva offers healthcare IT services that help healthcare providers meet regulatory requirements like HIPAA compliance. They ensure secure, compliant IT solutions and thoroughly understand best healthcare industry practices. Ntiva also improves multi-location workflows by consolidating systems for secure, centralized access across multiple offices. Additionally, they offer data backup and recovery services to protect patient information and maintain business continuity.

6. Scopic

Scopic is a healthcare software development company that has over 16 years of experience. They offer custom solutions for the healthcare industry and use an 8-step workflow to deliver their projects. The process starts with gathering project requirements through a free consultation, then they analyze, make a detailed planning, and go through execution, testing, deployment, and ongoing support. They also offer digital marketing services to improve outreach in the healthcare sector.

7. Glorium Technologies

Glorium Technologies suggests healthcare software development services and focuses on mHealth applications, mental health and meditation app development, medical device software, and IoT healthcare solutions. Their expertise supports healthcare providers in creating digital health tools to improve wellness and streamline medical device functionality. 

8. Interexy

Interexy develops healthcare mobile apps for medical professionals and patients. Their solutions integrate seamlessly into the broader healthcare ecosystem and work with pharmacies, prescription systems, and EHR mechanisms. Interexy delivers custom app development to improve homecare and medical services.

9. Velvetech

Velvetech supports a huge list of healthcare organizations, including hospitals, clinics, and pharmaceutical companies. Also, they help medical device manufacturers, biotech, and life science companies accelerate product delivery through innovative software and hardware solutions. For diagnostic centers and medical research, Velvetech offers tools to streamline data management and research efforts. They also provide IT solutions for dental providers and medical education centers. 

10. Enterbridge

EnterBridge offers solutions for custom healthcare software development, like Robotic Process Automation (RPA), to automate manual tasks and reduce human error. They also provide tools for mobile workforces, particularly for in-home care, and enable seamless connectivity and centralized data access for better patient care.

Conclusion

When you choose an IT company for outsourcing, we recommend to focus on service providers that offer flexibility, quick delivery, seamless integration, and full-cycle development.

If you need a reliable IT partner for healthcare software development, contact Darly Solutions and get solutions that meet your business needs.

‍

If you have an idea for implementing a digital solution, but its business model is not yet clear, you may need a lot of resources to find the right one. But how can you test the effectiveness of this idea in practice when each of the potential target audience’s representatives may perceive it differently? The answer is simple: you should consider minimum viable product or MVP development for startups. Below, we will explain its peculiarity and analyze the advantages of this approach.

What Is an MVP for a Startup?

An MVP for startups is a software solution with a basic set of functions and a simplified visual that clearly demonstrates its unique selling proposition (USP) and does not have any additional features (that is, if you remove something from its functionality, it will lose this USP).

The Importance of MVP Development for Startups

The main purpose of MVP development for startup is simple: since early-stage startups do not have clear, verified business models, it is important to make sure that they will be accepted by their target audiences. Otherwise, their owners risk losing a lot of financial and time resources on something that “does not work” for the end consumers. So, to avoid this, it is better to implement such projects gradually, optimizing and expanding them, taking into account feedback obtained from real users.

MVP Development Process

Here are the main stages of the MVP development startups process:

• Defining the problem or goal of the target audience that you are going to help them solve/achieve with your product;
• Conducting market demand analysis, which consists of a detailed study of the target audience, market trends, similar software solutions, etc.;
• Rapid prototyping of the future solution and defining its key features that form the USP;
• Agile development of an MVP;
• Collecting feedback from real users;
• Continuous product iteration after the MVP launch aimed at tailoring the product to the needs of its target audience.

Top 9 Benefits of Building an MVP for Startups

In this paragraph, we would like to introduce MVP benefits that are valuable for each startup owner.

Cost Efficiency

Creating a minimum valuable solution is, first of all, much cheaper than in the case of a full-fledged one. This means that the initial budget for your project will be moderate, and you will not have to sacrifice anything important – for example, the budget for marketing, the salaries of your full-time specialists, and so on.

Faster Time to Market

No matter how unique your idea is, there is always a risk that someone will follow your example before you. In turn, the implementation of the MVP will allow you to reduce the time-to-market and, thus, gain an additional competitive advantage.

Market Validation

A quick launch of the MVP will help you validate it in real market conditions as fast as possible. In the future, you will be able to optimize it based on real feedback from its users and then improve it with each iteration and make it more and more valuable to them.

Risk Mitigation

Getting a working solution up and running quickly will help you identify its hidden issues early on, all thanks to the fact that it will be accessible to users from all over the world. In fact, no other type of testing, no matter how many resources are involved, can provide the same thoroughness in identifying errors and inconsistencies.

Investor Attraction

By launching a “raw” but functioning product to market early, it will be available to potential investors, too. Agree that this approach to demonstrating your idea looks much more viable and capable of achieving your goals than presenting a business plan only.

Customer-Centric Development

Generally speaking, creating a minimum viable solution is one of the key startup success factors since its entire development cycle is tailored to “please” its target audience. Indeed, since user feedback has to be taken into account long before the solution is released (first, it is tested by the project team and then – by representatives of focus groups), it turns out to be truly focused on the needs of the end users.

Enhanced Learning

MVP in startups helps to conduct an end-to-end assessment of market needs and make decisions based on the data obtained. This way, you can use the obtained insights in the further evolution of your product, turning it into a full-fledged software solution step by step.

Flexibility and Scalability

MVP development for tech startup involves creating an initially scalable, flexible foundation that is easy to modify and to which you can quickly add new/remove unnecessary functionality without much risk (primarily, associated with the appearance of hard-to-fix bugs).

Building a User Base

Finally, when you launch a full-fledged solution, it will already have some audience interested in using it. Thus, you will be able to reduce your budget for early adopter engagement and, in particular, the time and money needed to research and create a portrait of a potential client.

Conclusion

Now, knowing all the advantages and goals of startup MVP development, you can understand whether this option is right for you. In particular, if you are inclined in its favor, you can contact us, a service provider with many years of experience creating MVP solutions for startups in different industries. We will accompany you throughout the entire lifecycle of your project – from the ideation stage to the release and support of its full-fledged version.

Most likely you have used these digital tools at least once – Google Docs, Dropbox, and Azure. They are based on the SaaS model. Apart from this widespread one, there are other variations of cloud application services, such as PaaS and IaaS. You will find out about their differences in this article, so keep on reading it. ‍

IaaS, PaaS, and SaaS: Pillars of Cloud Services at a Glance

The highlighted models – IaaS, PaaS, and SaaS – are aimed at delivering digital tools and services to end users through the cloud on the subscription basis.

According to each aforementioned cloud model, end users don't have to pay for these services and tools one time – instead, as they are owned and supported by a specific vendor, the users are provided with entry credentials as they pay for a subscription. Only a steady web connection is needed to start using such a cloud application. At the same time, entire maintenance efforts in terms of cloud services remain on the provider's side. Even more, users are allowed to optimize their own facilities by offloading apps. Thus, they get more space while specific info is stored remotely on a secured server. 

Let's take a deep look at each of these variations:

• IaaS – stands for Infrastructure as a Service and implies access to demand compute, storage, and networking resources, according to the pay-as-you-go pricing model. In this case, we speak about the IT infrastructure used to arrange the operation of diverse tools and regular processes in the remote, end-user’s office outside the vendor’s premises. 
• SaaS – means Software as a Service and supposes that the cloud-based software vendor deploys it on its computing premises, supports it, and provides users with access to it as a ready-made web service. 
• PaaS – stands for Platform as a Service and consists of providing end users with a ready-to-use cloud platform for developing, testing, and deploying their own applications, from simple cloud services to end-to-end industrial systems.

Let's check these cloud service models in more detail.

IaaS Is about Infrastructure

When the IaaS access option is requested, users get numerous facilities –  servers, storage capacities, as well as network options, among others, –  to leverage them as if those could be available physically within their own premises. Overall, the IaaS meaning lies in ensuring steady connection between the end users and IT facilities; the latter ones are located in remote spots.

SaaS Is about Services

This is the most sought-after offer that supposes using apps that are hosted remotely. Based on individual credentials, end users obtain access to such tools to cope with regular personal or business tasks. In return, they pay a predefined price for a timeframe of leveraging SaaS (usually, this is one year or one month). Thus, SaaS meaning is to guarantee straightforward access to specific software under remote and subscription terms.

PaaS Is about a Platform 

It is a remote, cloud-hosted, platform aiming to produce, leverage, and support the operation of diverse apps. The facility holder owns all types of assets that guarantee steady operation. This is an all-in-one option comprising apps, systems, storage facilities, frameworks, functions, safety arrangements and protocols, backup copies, etc. PaaS meaning lies in forming a remote space where users can create, test, and run applications with specific functionality. For an oblivious reason, the PaaS variation is far cheaper in contrast when a user ensures all similar arrangements independently.

Public vs Private Cloud

But what about public vs private cloud – which of these options does each of the above models provide? A private option is entirely controlled by a single service provider without sharing the facilities with others. A public counterpart is offered to an unlimited number of external subjects who only intend to utilize specific offers. Most of the cloud providers are categorized as ones belonging to the second type.

But are there any intermediary options? Yes, there are hybrid cloud solutions, too, that are created and maintained on the so-called “edge” locations, i.e., thanks to both private and public facilities. 

SaaS vs PaaS vs IaaS: Distinct Features to Know

Each approach from the SaaS vs PaaS vs IaaS trio is associated with distinct peculiarities. We will look at them from the user’s perspective:

Choosing the Right Model for Your Case

When the story comes to making a choice, there are numerous pitfalls to take into account:

Bottom Line 

Leveraging software as a service is an efficient approach. It frees the assets owned by an end user and reduces one's expenses drastically. The single point is to have a clear overview of the project for which you request these external services. Therefore, you have to make a perfect match by saving this info with the comparison of sought-after models. 

If you require further assistance in selecting personalized solutions, please do not hesitate to contact us. Our team possesses a vast portfolio that includes cases of bringing multiple IT solutions of different complexity into life. Just share with us your individual preferences and requirements, and get a custom solution in return.

When you are going to create a new web solution from scratch or optimize an existing one, one of the key indicators of top high quality will most likely be a high response rate (to user actions) and SEO-friendliness. 

Unfortunately, client-side rendering, which is done by default in many modern web frameworks and libraries, can become an antagonist for developers pursuing these two goals. In this case, it makes sense to consider the possibility of implementing server-side rendering. Below, we will explain to you what it is, what its features are, with the help of which software tools it can be implemented, and also for which projects it is best suited. 

Definition of Server-Side Rendering

Generally speaking, server-side rendering (SSR), as is probably clear from the name, occurs on the backend side. First, the browser sends a request from the client side to the server, after which the SSR server returns an HTML page with all the necessary meta tags, styles, markup, and other attributes. Then, in the browser, the rendering itself happens, the results of which immediately become visible to the end user.

Why is all this necessary if you can use the default option, client-side rendering (CSR)? – you may ask. In fact, everything is simple: search engine crawlers do not recognize the SEO text contained on the pages (or the page, if it is the only one) of the CSR solution. Thus, if the CEO occupies a significant part of the promotion strategy of your project, you can achieve better results only by implementing SSR. Let us add that projects with sophisticated business logic may “suffer” from CSR in the context of performance since the increased load in the form of several synchronous requests will lead to delays in the interface’s response to user actions. And this is exactly the case where server-side rendering can also become a win-win solution.

Currently, SSR technology is actively used in such world-famous solutions as Airbnb, Upwork, YouTube, Netflix, Uber, etc.

What Are the Benefits of Server-Side Rendering?

Now, based on the above, let's look at the key benefits of SSR.

• SEO and social media friendliness. The server side render approach ensures improved SEO ranking through the correct indexing of pages – now, search robots can recognize SEO text and other attributes important for good ranking. First of all, this is due to the fact that now, search robots do not need to read SSR JavaScript code. As for friendliness for social platforms, it is explained by the ability to display colorful previews when sharing SSR-rendered pages – all due to the correct recognition of meta tags. 
• Better app/website performance. SSR rendering provides a faster initial page load as the JS to HTML conversion is done on the backend. Thus, users see refreshed content faster than with CSR, in particular when it comes to dynamically updated pages. In the long term, this can ensure a reduced bounce rate for websites and web applications. 
• Lower load on the user's device and better user experience (UX). Due to the fact that user requests are now processed on the server side, the user device will experience minimal load. All that remains for it is to interpret the HTML code returned by the server.

What Are the Risks of Server-Side Rendering?

To ensure the objectivity of our review, let's also analyze the disadvantages of server-side rendering.

• Higher TTFB. TTFB or time to the first byte is one of the highest priority indicators of good (or, vice versa, insufficient) performance of web pages. This parameter indicates the time it takes for the browser to receive the first byte of page data processed on the server side. Typically, compared to CSR, the TTFB value is higher because instead of returning a file with links to JS, the server spends some time converting JS to HTML code.
• Limits on the number of requests simultaneously processed on the server side. Due to the increased load on the server, the number of requests processed synchronously will be less than in the case of client-side rendering. Thus, the server throughput will be reduced.
• Need to wait for all the HTML code to load. While the page is loading HTML code under SSR, the user will not be able to perform any new actions on it.

If we add to the above disadvantages a fairly high entry threshold into SSR, as well as an increase in the budget of such projects (due to frequent requests to the server), it becomes clear that this approach is not suitable for everyone.

Server-Side Rendering Frameworks and Tools

As for the server side rendering frameworks and libraries that can be used to process client-side requests on the backend, these include React, Next.js, Nuxt.js, Angular (v7 and newer), and Svelte/Sapper. They use one of the most universal server-side templating languages – JavaScript.

Below we propose to consider server-side rendering React concepts only since React is one of the main tools that we use in web development.

Server-Side Rendering vs Client-Side Rendering

Server-side rendering is not a one-size-fits-all solution since there are situations where its alternative, client-side rendering, is the best choice. In particular, if the content on web pages is updated dynamically – that is, it requires the rendering of some components only (i.e., those with whom the user interacted) while the whole page doesn’t need to be updated, CSR is better suited since part of the content with which the user did not interact will be already loaded.

However, considering that during initial initialization, the content is not displayed until the page is fully loaded into the browser (this can take 2 or 3 seconds, which is critical for a modern consumer of Internet content), when implementing CSR, the site may have poor SEO regardless from the professionalism of SEO specialists (note that this is not a default situation, because with the right approach, lightweight projects with CSR are still ranked well). And this is where the SSR React approach can come to the rescue as usually, React server side components are well-recognized by search crawlers. Thus, by resorting to it, you will be able to ensure enhanced content visibility for search engines.

Server-Side Rendering: SEO vs. Performance

As you can already understand, server-side rendering is capable of providing the best SEO performance for solutions that really need it. In particular, thanks to this approach, search engines will not need to interpret JavaScript. At the same time, if you decide to render in React applying CSR by default, for the React server side rendering implementation, you will have to use additional tools to indicate metadata (for example, React Helmet).

As for performance, in the case of high-load projects, with the server side React rendering, this indicator will be better than with CSR since the SSR website or application will not be limited by the resources of the user device and browser. Also, the user device itself will be less loaded since its only task in the context of updating content will be its output (without rendering).

Conclusion

To sum up, we would like to emphasize that with the correct use of JavaScript frameworks for SSR, you can solve the problem of poor ranking of single-page applications (SPAs) as well as content-heavy websites where SEO and bootstrap performance are critical. On the other hand, CSR is suitable for software with dynamically updated content, that is, content that should change without completely refreshing the page.

However, you should not limit yourself to just these two rendering approaches. In particular, there are also hybrid rendering approaches that combine the best characteristics of SSR and CSR. For example, you can consider the static site generation (SSG) vs SSR couple – perhaps the first option will be the best choice for your project.

‍

Hey, are you here to find a solution for a consolidated and easy-to-access “home” for your business information, which is usually transferred from different places, often unrelated to each other? Then, you probably need to think about creating a digital space where it will be integrated, cleaned, structured, and stored accordingly, for further use in your regular business operations. But what is this space? Let’s find it out right now.

What Is Data Warehousing?

In a nutshell, it is a repository where your business data comes from disparate sources, where it is brought to the proper quality, and where it is stored, providing individuals with the appropriate rights with easy and fast access to it. Typically, such repositories serve as one of the central components in automated analytical solutions, but, as practice shows, the range of their application can be much wider.

Key Components of a Data Warehouse

In general, its main components are considered to be the following:

• Sources, from which structured and unstructured information comes – these can be third-party databases, tables, systems, applications, etc.;
• Data Extraction, Transformation, and Loading (ETL) tools, which define scenarios for extracting, transforming, and loading the information;
• Data warehouse database, which is the main repository (usually in the form of a database management system, DBMS) with already prepared, i.e., cleaned and structured data, that can be used for analytics, reporting, and other business tasks without additional manipulation;
• Metadata repository, which includes the permissible data types and the rules according to which this data will be used;
• Query and reporting tools, which define algorithms for fast and unified access to data, as well as its analysis;
• Data mart, a subset of the data warehouse that is used for individual business tasks (this can imply, for example, marketing data warehouse design) which formation occurs either directly through the collection from disparate sources or pre-preparing within a consolidated space.

Core Principles of Data Warehouse Design

Now, let's talk about the main data warehouse design principles:

• A clear definition of business requirements and goals, as well as metrics that allow you to objectively assess the degree of their achievement;
• Understanding how information is integrated from multiple sources and what should be the unified format after its transformation;
• Choosing the right type of data modeling – these can be star schemas, snowflake schemas, fact tables, and so on;
• Choosing the right methods and data warehouse software to ensure the quality and consistency of information, in particular, the methods of cleansing, validation, and supplementing of data;
• Planning, scaling, and managing the performance through various methods of indexing, partitioning, compression, etc.;
• Choosing the right tools for metadata management to simplify and improve access to the information;
• Ensuring security and access based on policies and rules (usually, this is achieved through the implementation of advanced encryption algorithms, the introduction of access policies for different user groups, as well as providing reliable authentication and authorization methods);
• Implementing end-to-end monitoring for ensuring data quality and security, performance of processes occurring within the data warehouse, and so on.

Steps in Data Warehouse Design

In this section, we invite you to consider the key steps leading to a successful and agile data warehouse design.

Requirement Gathering

According to the principles to design a data warehouse we defined above, the key to effective data warehouse design is to gather business requirements and clear business goals that it should fulfill. It is also important to identify the requirements for security, scalability, and performance of the repository.

Data Modeling

This is not yet a practical stage, but it still requires the participation of specialists – in particular, it implies the identification of entities, their attributes, as well as possible relationships between them. After this, the most suitable type of DBMS implementation needs to be selected – for example, in the form of tables, columns, indexing, etc. After this, you have to make sure that the selected type performs all the tasks assigned to it according to the predetermined requirements.

ETL Process Design

We have already explained above what the ETL process means, and this stage actually involves choosing the right tools and scenarios for their use.

In particular, you will need to define methods for extracting information from disparate sources (these can be database queries, API calls, file transfers, etc.), methods for bringing data to a single format and ensuring its proper quality (since you will most likely have to deal with big data, there may be many inconsistencies), methods for aggregating data to create complex information structures, automation methods for bulk loading of data (this can be full or incremental loading, and so on) with the usage of temporary storage areas, methods for detecting and eliminating data errors, as well as methods for checking data for completeness and accuracy.

Database Schema Design

There are several well-known data warehouse design patterns, such as:

• Star, which has a fact table at its center and dimension tables associated with it around it;
• Snowflake, which is a more complex Star and also implies additional dimension tables that surround each base dimension table;
• Galaxy, which contains two fact tables and the dimension tables between them.

Data Integration

Now, you can start integrating the data using the previously defined ETL tools and technologies. At this step, you need to make sure that everything works as intended, and the data is transformed into the required unified format.

Data Storage Solutions

At this stage, you need to choose specific data storage solutions according to your requirements for the expected data volume, performance, scalability, and cost. Usually, the choice is made between relational databases, columnar databases, data lakes, and cloud data warehouse solutions.

Data Presentation Layer

Finally, to design data warehouse, you will need to understand what your data presentation layer will be – the layer at which end users will be able to seamlessly access the data and use it to solve specific business problems. This includes developing interfaces, dashboards, reports, and various data visualization tools.

Conclusion

Now that you have a clear guide to data warehouse design, you can begin implementing it with a full understanding of the principles and stages on which it is based. If you would like to delegate this comprehensive task to seasoned data warehouse development specialists, just contact us.

The first question that you should ask yourself before contacting the IT outsourcing company is “what billing model is the best fit for my project?”. If you are confused about choosing an outsourcing model from the Dedicated team vs. Fixed price vs. Time and Materials for your business idea, then welcome aboard!

In this article, we will compare these business models for your project. Let’s analyze each in detail and describe the advantages and disadvantages of 3 main IT outsourcing models.

Fixed price

The fixed-price agreement is a single-sum contract where the software development team must deliver the project within a predefined sum which is agreed by both parties. A client should be able to share his clear vision of the product with developers to ensure appropriate final results. This model requires the client to provide a detailed list of requirements for the project and all required developer documentation.

Pros of fixed price model:

• Clarity. Project requirements are agreed upon before signing the software development contract, as well as all the required developer documentation is specified beforehand.
• Accuracy. The project scope and time frames are known and discussed in advance, so the team can set the deadlines, and it is convenient to monitor the project progress.
• Autonomy. The development process is coordinated by a project manager, so the client’s participation isn’t necessary.

Cons of fixed price model:

• Preparation. The period is needed as all requirements for implementation and deadlines must be documented.
• Inflexibility. Any change in the scope of work would cause a change in the total cost of the project and this change would be compensated by the service provider’s end.
• Risks. If you don’t provide your requirements correctly, then the delivered product won’t be the same as expected.

When is recommended to use a fixed price model:

• Clear requirements and determined deadlines.
• Limited or fixed budget.
• MVP.
• Small and medium projects with limited project scope of work.

Time and Materials

Time and materials contract is absolutely different. This model is great suited for long-term projects with changing requirements, where the final requirements are not known in advance and can be changed on the go. This is a flexible approach to IT outsourcing, as the customer pays in smaller chunks for work accomplished during the billable hours. To say more, this pay-as-you-go model allows you to pay only for the work actually done. For example, for features delivered, milestones, etc.

Pros of Time and Materials model:

• A flexible approach. The customer can change the scope of work, requirements or add/drop features on the go to meet his business aims without thinking about the budget. This model perfectly combines with modern agile methodologies, for example with Scrum.
• Transparency. This model allows the customer to control the cost and concentrate on important elements of the project. The client pays only for the results actually delivered.
• Involvement. The client can monitor the process of the development of a certain work schedule in accordance with the expected results.

Cons of Time and Materials model:

• Budget and time. It is not always possible to estimate the budget in advance. It’s hard to predict when the product will be delivered or how much it will cost. This depends on the accuracy of the specifications or its changes in the process of work;
• Communications. To achieve a high-quality product, continuous communication with the team is necessary. It requires full-fledged involvement from your side, which includes spending much time in communication with the development team.

When is recommended to use Time and Materials model:

• Long and middle term projects with dynamic requirements;
• Project scope is not fully known;
• The customer wants the flexibility to modify the project scope.

Dedicated team

The Dedicated Team model is used to compensate for the lack of in-house IT expertise on mid-to-long-term projects. The billing is based on hourly rates of the developers, and they become a part of a team that is only concerned with the project and not engaged in any other tasks. The developers report directly to the client. However, the client is responsible for team management and control.

As an example, let’s say the client wants to develop software that is not in his team’s expertise, he can hire a developer or team who can do this. In this case, the client can outsource to an experienced team that can help him fulfill his customer’s needs by creating rich quality projects. This will enable the client to maintain stability between your team and the dedicated team.

Pros of Dedicated Team model:

• Control. The customer is provided full control and management of the team. Cooperation between the client and the team is very important because it allows for effective planning and evaluating the strengths and weaknesses of the work process.
• Development. When a team is focused on one project, it ensures the best results. The team has a full understanding of all project features and is dedicated to running the project smoothly.
• Progress. The ability to optimize the product is important for product growth. With the dedicated team, it is much easier.
• Reduced costs. The remote team solves many problems with the recruitment and hiring of staff. Plus, you always know the next month’s payments and taxes.

Cons of Dedicated Team model:

• Thoroughness. The client must consider process planning and task distribution for every member of the team.
• Engagement. You might have to invest more time in communication, discussion and software development.
• Graduality. Looking for the perfect candidate takes a lot of time and the client has to be involved in hiring team members.

When is recommended to use Dedicated Team model:

• For long-term IT projects with rapidly changing scopes.
• Adding more workforce to set up a strong development team.
• When you want to access cross-border expertise and knowledge sharing.

Conclusion

To sum up, every project provides the best results when it is managed according to the most suitable IT outsourcing model. Each software product development pricing model has its pros and cons. Choosing the best possible approach fully depends on the specifics of your project and expected results.

According to this, the first step is understanding your business model’s requirements. After determining your project’s needs, you can select the right outsourcing model and start with it.

‍

In web development, selecting the right platform is key. Webflow and WordPress each offer unique advantages tailored to different needs. This article compares these platforms to help you make an informed decision for your project.

Webflow

Webflow is an innovative platform that allows designers and developers to create impressive and responsive websites without the need for extensive coding knowledge. Its intuitive drag-and-drop interface offers a refreshing approach to web design, allowing users to visually craft layouts and interactions.

Advantages and Key Features of Webflow

Webflow is designed to empower designers and developers with its comprehensive suite of tools. From crafting visually stunning layouts to managing content and e-commerce effortlessly, Webflow simplifies every aspect of web creation:

• Visual Design Capabilities: Offers a user-friendly interface for creating pixel-perfect layouts and custom styling without extensive coding.
• Responsive and Interactive Design: Creates designs that automatically adjust to different devices and allow adding customized interactive elements and animations.
• Integrated CMS and E-commerce: Offers comprehensive tools for managing content and building online stores, supporting dynamic, content-rich websites.
• Clean Code Generation: Produces clean, efficient HTML, CSS, and JavaScript, enhancing site performance and SEO.
• Simplified Hosting and Publishing: Makes website deployment quick and efficient, directly from the platform.

Drawbacks of Webflow

While Webflow is a powerful tool for website design, it comes with certain limitations that might affect its suitability for some projects:

• Pricing: Webflow may be costlier than alternatives like WordPress, especially for hosting and advanced features, which could strain the budgets of smaller projects or independent creators.
• Learning Curve: Despite its user-friendly design interface, Webflow can be challenging to master for those new to design principles or who need to use its more advanced functionalities.
• Limited Extensions: Webflow has fewer third-party integrations and plugins compared to WordPress, potentially restricting its ability to meet specific customization needs or add unique functionalities.
• Scalability: While suitable for medium-sized projects, Webflow may not offer the same level of flexibility for hosting or scaling up large websites as some other platforms.

Webflow Websites Examples

Webflow's powerful design tools are used by a diverse range of businesses to improve their online presence and make digital interactions more efficient. Here are some examples of big companies from different areas using the power of Webflow:

• Dell Design System - An online resource for designers and developers, providing Dell-branded design assets, patterns, and guidelines to ensure consistent and high-quality user experiences across Dell's products.
• DropboxSign - An electronic signature platform that offers intuitive signing, sending, and managing documents online. Integrates with tools like Google Drive and Salesforce, maintaining high security and compliance standards.
• Michael Kors - A luxury fashion brand utilizing Webflow for the presentation of their seasonal collection. Features include Runway videos, a detailed Lookbook, and a direct link to their e-commerce site.

WordPress

WordPress is a long-standing leader in the web development landscape. It offers a dynamic ecosystem of themes, plugins, and customization options, addressing a wide range of website requirements, spanning from blogs to corporate portals.

Advantages and Key Features of WordPress:

WordPress stands out for its flexibility and wide range of functionalities that cater to diverse website requirements. Here we highlight the platform’s main features that enable users to effectively tailor, manage, and enhance their websites:

• Flexibility: WordPress's extensive library of themes and plugins provides incredible flexibility, enabling users to tailor their websites to specific needs.
• Content Management: WordPress excels as a content management system, making it ideal for bloggers and content creators.
• E-commerce: With the WooCommerce plugin, WordPress can handle e-commerce needs effectively, and its vast plugin directory allows for various functionalities.
• SEO Optimization: WordPress offers plugins and features that facilitate search engine optimization, helping websites rank better in search results.
• Large Community: WordPress boasts a massive community of developers, designers, and users, ensuring ongoing support, updates, and resources.

Drawbacks of WordPress

While WordPress is a flexible and powerful platform, managing it effectively comes with certain challenges. These drawbacks can affect the efficiency and security of websites, especially if not properly addressed:

• Security Issues: WordPress sites can be vulnerable to security threats if not properly maintained, especially due to outdated plugins or themes.
• Performance: Without proper optimization, WordPress sites can suffer from slow loading times, particularly as the number of plugins and customizations increases.
• Maintenance: Keeping a WordPress site updated with all the latest plugin and theme updates can be time-consuming and requires regular attention.
• Plugin Overload: While the vast number of available plugins allows for extensive customization, relying too heavily on them can lead to compatibility issues, potential security vulnerabilities, and a decrease in site performance.

WordPress Websites Examples

WordPress empowers a wide variety of businesses and organizations to manage their online content effectively. Here are some standout examples of how leading organizations use WordPress to manage and enhance their digital presence:

• TechCrunch is a leading technology news site that uses WordPress to manage and publish extensive content efficiently.
• Sony Music represents how major corporations use WordPress for content-heavy websites with a need for robust content management systems.
• The TED Blog uses WordPress to manage its rich content, including articles and TED Talk summaries, effectively integrating multimedia elements to engage a global audience.

Summary

In conclusion, when considering Webflow or WordPress, your choice depends on your specific needs. If you're a designer seeking a seamless blend of creativity and functionality, Webflow stands out. Its responsive capabilities, dynamic interactions, clean code generation, and user-friendly hosting make it a prime choice for creating websites that captivate and engage visitors. While WordPress's content management system versatility and vast ecosystem are valuable, Webflow's focus on elevating the design process and simplifying development workflow make it the preferred platform for those aiming to craft visually stunning and interactive websites without diving deeply into coding intricacies. Whether you're an experienced designer or a novice, Webflow empowers you to bring your web design visions to life.

Interesting fact: there are approximately 8,462 project management methodologies to choose from. Every project manager understands that selecting the right methodology is crucial to getting the job right.

So, how to understand which one is right for your project?

There are many various ways to deliver projects. Generally speaking, these ways are our project management models – applying different principles, themes, frameworks, processes and standards to help provide structure to the way we deliver projects.

Agile is one of the more recognizable project management methodologies. This methodology is best suited for projects that are iterative and incremental. It’s a type of process where demands and solutions evolve through the collaborative effort of self-organizing and cross-functional teams and their customers.

Agile is a methodology that has methodologies within itself, such as Scrum and Kanban. Scrum methodology is one of the most popular and simple frameworks to put the principles of Agile into practice.

Let’s talk about the Scrum and how it works

Scrum is a subset of Agile. It is a framework for agile development that helps teams work together with the customers. Much like a sports team training for the big game, Scrum encourages teams to learn through experiences, self-organize while working on a problem, and reflect on their wins and losses to continuously improve. Its goal is to develop, deliver, and sustain complex products through collaboration, accountability, and iterative progress. According to this, it is not surprising that Scrum is the most widely-used one among the teams.

Scrum team roles

• Product owner: The product owner represents stakeholders, which are typically customers.
• Development team: Group of professionals that consists of three to nine individuals who have the business, design, analytical and development skills to carry out the actual work, solve problems and produce deliverable products.
• Project manager: Manager who ensures the understanding and execution of Scrum is followed. The manager’s responsibilities include coaching and motivating the team, removing impediments during the development, and ensuring that the team has the best possible conditions to meet its goals and produce deliverable products.

Phases of Scrum Model

Now, let’s take a look at the main steps of the development process that Scrum consists of.

Step 1. Product Backlog Creation

A product backlog is a list that contains features to be implemented during the development process. It’s ordered by priority and every item is called a User story. A user story is an informal, general explanation of a software feature written from the perspective of the end user or customer. It helps development teams capture simplified, high-level descriptions of a user’s requirements written from that end user’s perspective. The examples below show how these stories can look like:

• As an internet banking customer, I want to see a rolling balance for my everyday accounts, so that I can keep track of my spending after each transaction is applied

• As a manager, I want to be able to understand my colleagues’ progress, so I can better report our success and failures.
• As a customer, I want to receive an SMS when the item arrives, so that I can go pick it up right away.
• As Max, I want to organize my work, so I can feel more in control.

This structure is not required, but it is helpful for defining done.“Why can’t we just write features or tasks instead?”

Step 2. Sprint Planning and Sprint Backlog Creation

The sprint duration is very important so that the user stories are as small as possible. The typical average sprint duration lasts about 2 weeks. If the sprint duration is small, then the advantage is that more customer feedback can be received and most of the errors and bugs can be addressed earlier. If the sprint duration is long, then it allows the developer to work thoroughly.

The next stage is to do the sprint backlog creation. It consists of user stories that will be completed during the current sprint. The scrum team must select the important user stories and make them into smaller tasks. They need to plan on how to get the task completed. The Scrum team should be capable of finishing all these stories on time. Also, one important thing is to prioritize the necessary tasks.

For example, the goal for Sprint: “A website visitor can order a product”. We discuss with the team and product owner how to implement this. Roughly, customers have to go through three steps to order something: 1) select a product, 2) enter address and billing information, 3) perform the payment. We discover several exception paths. After the discussion about what technology we will use for this goal and how the team will implement this functionality, we start creating the Sprint Backlog.

Below are some of the items that can end up on the Sprint Backlog:

• When an order is placed, send an email to the sales department;
• Allow customers to pay for their order by credit card;
• Encrypt user information in order (e.g. email, address);

Step 3: Working On Sprint and Scrum Meetings

The actual user stories are moved as small tasks in the sprint backlog, where the actual work starts. This is where the implementation of a software application, such as website development, begins.

To begin with, a task board is made with a lot of cards is used. The cards specify the details about the tasks such as assignee, work details, due date or the time duration, etc. The cards can be arranged according to their importance. When work on a task has been started, the corresponding sticker is moved from the “To do” field to the “In progress” one. When work is completed, the sticker can be moved to the “Testing” field, and after the task is successfully tested, the sticker goes to the “Done” field.

For this activity, we use specialized software JIRA and Trello for this task.

In this step the scrum meetings are important as it is done to track the progress status and who is doing what status. The burndown chart is the output of this meeting, as it provides the details about how many tasks are completed and if there are any issues or problems in completing the tasks in the “Work In Progress” columns.

It is also important to notice one more Scrum feature is Daily Scrum meetings. These meetings’ main purpose is to get full information about the current project status and make sure that all team members are on the same stage. During Scrum meetings, every single team member should tell what he has done for the day, which tasks will be the next, and what problems team members faced during the work.

Day by day Scrum meetings help increase the flexibility of the development process. They also allow understanding of what changes should be made.

Step 4. Testing, Product Increment and Sprint Review

The result of every sprint in Scrum is a potentially shippable product increment that can be presented to the customer. After each iteration, the development team creates a new version of a software product and adds new features with increased value. In the end part of every sprint, there is Sprint Review where the overall results can be demonstrated and analyzed. According to this info, the stakeholders can make a decision about further project changes and plan the next sprint.

Step 5. Retrospective and Next Sprint Planning

Retrospective’s main goal is to consider the results and the ways how to improve the development process on the next step. The team should talk about the lessons learned and the pitfalls that were during the development part. An important feature is to improve the work of the Scrum team as a whole. The team should conclude what went well during the working process and what can be done better during future iteration. When the ways of improvement are defined, the team can start and concentrate on the next sprint planning.

Project Closure

The project closure phase represents the final phase of the project management. Around this time, the final product is ready for delivery. Here, the main focus of the project manager and the team should be on product release and product delivery. In this stage, all the activities related to the project are wrapped up.

Once the product is handed to the customers, the documentation is finalized and the project is closed.

Conclusion

The main differential features of Scrum are flexibility and constant progress. It’s provided mostly by regular communication and close cooperation between the stakeholders at each step.

When the sprint is done, the customer can assess the working product functionality at the current iteration and make decisions about how the project should evolve during the next sprints.

Use Case: Web Development

Problem Statement: Important changes need to be implemented on an existing company website.

Scrum team roles:

1. Product Owner: Team Lead
2. Development Team: Developers
3. Scrum Master: Project Manager

Basic Flow of Events:

1. The website needs to be updated.

Using Scrum:

1. Product Owner creates a backlog, i.e. the prioritized changes to make.
2. The development team and the QA team is created.
3. Sprint of 7 days is decided.
4. Project manager is assigned to set up the meetings and help with issues.
5. Tasks are assigned to the team
6. A daily 15-minute Scrum is set up for holding team meetings
7. The website is updated each day with the work done
8. QA notifies issues on the same day
9. Each week, the Sprint Review meeting is held with the CEO for an update on progress

Scrum is best suited for projects that consist of teams of less than seven people who need a flexible approach to deliver a product or service.

As the practice shows, no idea, even the most brilliant one, when embodied in a digital product or service, will become successful without quality assurance. It, in turn, always includes two non-intersecting procedures that occur before software is launched: the first of them is aimed at obtaining a clear understanding of whether development is moving in the right direction, and the second of them clarifies whether the solution being created meets end user needs. So, how are they called and performed? Let’s find it out right now.

What Is Verification Testing?

In a nutshell, it is a procedure aimed at checking whether the solution being created meets its predefined specifications and generally accepted design and development standards. Software verification testing is performed throughout the entire creation process and involves the use of various automation testing tools and verification methods, such as modular, integrational, and system testing.

What Is Validation Testing?

Unlike the previous type of testing, this one involves planning real-world scenarios that allow the development team to make sure that the solution being created meets its audience’s needs (for this, you can apply, for example, the alpha- and beta-testing validation methods). After that, the solution has to be compared with its specifications. If any discrepancies are found, they need to be eliminated before this solution is released to the public. Actually, that’s why validation testing is repeated until the team achieves full compliance.

Purpose of Verification and Validation

The main goals of verification and validation testing are to fully satisfy the needs of the software solution owner and the audience as well. As soon as these procedures are successfully completed, the project can be launched.

Difference Between Verification vs Validation Testing

So, what about the verification and validation difference? Generally speaking, while verification is aimed at checking the compliance of a product or service with its list of requirements agreed upon between the development team and the owner, validation allows teams to make sure that this service or product will be positively accepted by its end users. 

In this regard, the first procedure starts from the very beginning of the development process and lasts until the final testing stage and the second – only after the product/service is completed. This also imposes certain differences on the test data used: during verification in software testing, QA engineers use sample data (in this regard, automation methods are often applied), and during the software validation – real data (usually, manual methods do a great job here).

How Are Verification and Validation Testing Performed?

Now, let's look at the four most popular approaches used for validation and verification in software testing:

• Peer reviews, which involve providing a software solution to focus group representatives for a certain period of time in order to obtain feedback on their experience of interacting with it;
• Assessments, which are left by focus group representatives after checking the solution for functionality and identifying errors and inconsistencies in it;
• Walkthrough, which implies a preliminary explanation to focus group representatives of how exactly to interact with the software solution, after which the latter leave their feedback on how well everything was clear and whether they think some areas need to be optimized;
• Desktop-checking, which includes reviewing the software code by specialists (in particular, software engineers).

Tips for Successful Verification and Validation

To ensure these two procedures go smoothly, follow these guidelines:

1. Define the tasks and goals you are pursuing through these procedures and what the results should be upon their completion;
2. Choose the specific tools and approaches you are going to use – they should cover all possible scenarios of user interaction with your software solution, as well as generally accepted software development standards;
3. Create a testing plan, where you will specify deadlines, available resources, and evaluation criteria (along with the acceptable minimum compliance);
4. Proceed directly to testing in order to identify bugs and inconsistencies that will need to be fixed before the project is released;
5. Involve representatives of the potential target audience and stakeholders in the testing procedure to get the most objective assessment of the quality of your team's work;
6. Don't forget to document and monitor the testing results from one bug fixing to another to understand the dynamics of improvements.

Popular Test Automation Tools For Verification and Validation

Although automated testing is considered a standard approach for verification testing only, sometimes, it also brings benefits when implementing validation testing. In this regard, we have compiled a small selection of popular tools that you can use for quality control in software:

• Selenium, an open-source web solution that supports a lot of programming languages, such as Java, Python, C#, and so on, as well as integrates with different frameworks;
• Appium, an open-source service for automated testing of mobile apps on iOS, Android, and Windows (both native, cross-platform, and hybrid ones);
• Robot Framework, an automation framework aiming at implementing acceptance testing and acceptance test-driven development;
• Jenkins, an automation server used for continuous integration and continuous delivery that streamlines the build, test, and deployment stages;
• TestNG, a popular testing framework that is actively used for testing Java-based software solutions;
• Cucumber, an environment for running automated acceptance tests written in Java, Ruby, etc.;
• JMeter, a perfect solution for performance testing of web apps.

Conclusion

We hope that we have helped you understand the difference between validation and verification testing, and now, you can also assess their importance in creating high-quality and competitive software solutions. You can also check out our blog to learn more about software development and design.

Venture companies face a large volume of tasks and the need to make decisions quickly daily, which is due to the specifics of such companies. Some tasks require a quick response with only employees. For others, it is necessary to select a tool from the technology field that can significantly improve the company's efficiency and avoid possible risks. Conventionally, they can be divided into websites and mobile applications, which equally solve the tasks set by the company. There can be many such problems because there is the factor of unpredictability, which a company must take into account when organizing the workflow of the whole team.

As a technology service provider, we have experience working with venture capital companies and know their challenges. We have compiled a list of the main ones that can be solved with a mobile app:

• Lack of information 

Venture capital funds often need more information about potential projects, industries, and trends. Finding potential projects is a responsible task that takes a lot of time. And knowing industries and trends will help a company stay one step ahead of its competitors and run its business more efficiently. Therefore, developing a mobile application can help collect and process a large amount of data quickly and efficiently, allowing the fund to make informed investment decisions. 

• Slow decision-making process

The decision-making process in venture capital funds can be slow and time-consuming. That is due to the slow pace of information gathering, analysis, and drawing conclusions based on the data. Venture capital funds have a tremendous amount of internal information. Analyzing it manually requires a considerable amount of time and people, which slows down the overall pace of the company. In this case, developing a mobile application will help automate the process of collecting and processing information, speeding up the decision-making process and helping reduce the time and money spent on this work. 

• Ineffective portfolio management

Venture capital firms have a lot of investments, and managing a portfolio can be a daunting task. You need to consider the total number of projects, their dynamics, and all changes to react quickly if necessary. Automating these processes will make it easier for a company to manage its business and take on new projects. In this case, you need an application that will track and analyze the effectiveness of each project in the portfolio and track its dynamics to help the company manage it more efficiently.

• Limited access to investors

Venture capital funds may need more access to potential investors and partners. Each new project requires significant investments. Therefore, venture capital funds must attract reliable funding sources. But this process also requires time and labor to analyze and select investors interested in a long-term cooperation. The app's development will help funds reach more potential investors, and partners will expand their circle of contacts.

The latest trends in mobile apps for investors and venture capitalists

‍

Ventures are directly related to investing in promising startups and, accordingly, in cutting-edge technology. To keep up with the times, tech-savvy investors are integrating mobile apps into the workflow of VCs. 

Typically, these applications include functionality to manage and track portfolio financials, manage business contacts and communications, analyze data, and predict investment success. Moreover, they can provide access to experts and industry leaders for advice and mentorship, which can help accelerate the development of startups and increase their chances of future success.

Here are examples of mobile apps used by VCs mostly:

• Mobile applications for productivity & collaboration

Business is only complete with communication with colleagues and partners. Many applications help to establish and maintain communication between all participants in business processes. They improve communication within the team, help receive timely information, and also help to strengthen business relationships with partners and clients. And that can increase efficiency and lead to new opportunities for venture-backed businesses. They can also help companies solve problems such as a lack of information about potential projects and investment news. 

The main objectives of such applications are to simplify the workflow as much as possible, to significantly reduce the number of emails for more critical issues, to automate the processes of searching and analyzing potential startups, and to create an environment for interaction between investors and entrepreneurs.

Usually, such applications include essential functions such as messaging, video conferencing systems, and social networks for professional communication.

• Networking mobile applications

These apps typically serve as a platform to connect entrepreneurs, investors, and other stakeholders in the startup ecosystem. The main problem they solve is expanding the circle of investors and partners for the long term.

The main tasks of such applications are to provide users with a platform to communicate with others involved in the investment process, facilitate funding opportunities, and support the growth of innovative companies.

Talking about the specific functionality of such applications, we can include the basic set, such as profile and networking creation, according to users' business needs, event management by investment interests, content sharing, tracking investment portfolio progress with analytics and metrics, and protecting confidential user information.

• CRM & Automation mobile applications

This type of application is designed to optimize and automate sales, marketing, and customer service processes. They are of great help to companies when there is a problem with the automation of internal processes, such as investment portfolio management or information collection and processing. 

The main tasks of such applications are to optimize and automate sales, marketing, and customer service processes, improve efficiency and productivity, and provide information for data-driven decision-making.

From the general functionality, we can highlight the following: the ability to manage leads and information about them, automation of such tasks as sending emails and scheduling meetings, automation of marketing tasks, automation of customer service tasks (case management, chatbot support), the ability to track sales performance, the ability to integrate with other tools and platforms that are used by venture capital companies.

• Contacts Management mobile applications

These applications help users organize and manage their contacts, including customers, investors, partners, and other stakeholders. They will help companies that have certain problems with collecting and processing information about potential investors, as well as do not have an established automated process for working with partners.

The main tasks here are to help users organize and manage their contacts more effectively, improve communication and collaboration, and build stronger relationships with their network of stakeholders.

The functionality of such applications includes the ability to create and store contact information; segment their contacts based on various criteria; import and export contact lists from other tools and platforms; track communication with each contact, including emails, phone calls, and meetings; set reminders and receive notifications about follow-up tasks and collaborate with other team members in contact management.

• Company Research mobile applications

Venture research applications are designed to help users research and analyze potential investment opportunities. In other words, to help find new investment sources and opportunities for promising projects. If a company needs to invest in current projects or has the plan to expand investment capital in the future, an app to find such potential opportunities will be an urgent need.

The main tasks are to help users make informed investment decisions by providing access to detailed information and insights into potential investment opportunities.

The functionality of such applications covers the following list: the ability to access a database of companies that meet their investment criteria; select companies by various measures, such as stage of funding, revenue, and market size; conduct market research on specific industries and trends to help inform their investment decisions; and analyze the competitive landscape for each company; manage their investment portfolio, including tracking performance, monitoring news and events, and analyzing trends; users also can collaborate with other team members when researching companies, such as sharing notes and opinions.

Summary

Each venture capital firm is unique and has different goals, so venture capital software reflects the additional functionality built into it from the beginning. The key takeaway is that mobile apps and their customized functionality help automate the collection of investment market information, attracting funding sources through new partners, creating financial reports, and displaying them conveniently for the company. 

As the investing world becomes increasingly digital, apps can help venture capitalists do their day-to-day work optimally. There is also a high demand for mobile apps and other digital tools to minimize repetitive tasks, increase productivity and streamline the deal-making process.

All this is the basis for the company's effective functioning, and the data collected by the program is the basis for making investment decisions.

Nowadays, AI technology is significantly changing the different industries and the healthcare industry isn’t an exception. One of the additions – chatbots – has the potential to save time and money.

But should the healthcare industry use a bot service, it is a question many medical workers ask. However, we can define healthcare as a service that happens when patients visit the doctors, we will strictly limit our potential productivity gains. Chatbots can help healthcare providers with customer service and interact with healthcare consumers through text conversationally. So it is one of the most effective solutions to increase patient satisfaction.

According to surveys and researches published by IBM, up to 80% of routine questions could be answered by a chatbot. And it isn’t a surprise that the big part of these questions are asked by the patients and a simple chatbot can help with that.

For being in a win-win situation in healthcare, the providers should think about how to give patients, prospective patients, and other site visitors a way to answer questions, find the important information, and even book appointments as soon as possible without calling in. It’s easier and more convenient for people. It’s more efficient and successful for providers. And it can save a tremendous amount of money and time. That’s the dream, right? In the healthcare sector, the patient’s experience and satisfaction continue to be the top priority.

Chatbots in healthcare can offer the best health care service.

So the real question for clinics, hospitals and other private practices looking to improve the patient experience: Is it worth it?

Will chatbots really help and make a difference for your staff and patients?

At the end of the article you will find the answers to all your questions, so let’s have a look at how healthcare chatbots actually work, their benefits, and potential use cases.

We can divide chatbots into three categories:

Rules-based: Rule-based chatbots can also be named decision-tree bots. This type of chatbot uses a series of defined rules. These rules are the basis for the types of problems the chatbot is familiar with and can deliver solutions for. Usually, there are very simple or complicated rules. They can’t, however, answer any questions outside of the defined rules. These chatbots do not learn through interactions. They only perform and work with the scenarios you train them for. They follow pre-defined, if-this-then-that “playbooks” that automatically respond to a list of pre-populated queries and questions. These chatbots might answer common questions with simple and canned responses. They might also lead people to dead-ends like “I’m having trouble understanding” due to their limited technical capacity.

Adaptive: Using machine learning (ML), adaptive chatbots can learn patterns the more requests they receive.

AI-powered: An AI-powered chatbot is a smarter version that uses natural language processing (NLP) and ML to better understand the intent of the human and provide a more natural, near-human-level communication. An AI chatbot can quickly determine intent and context, move through more complex and nuanced conversations, and deliver the look and feel of chatting with an actual human being.

Chatbots are created to mimic human conversation. Using chatbots, patients can ask health-related questions, check on their appointments, or explore treatment options without calling in.

Why chatbots are perfectly suitable for healthcare

The chatbot is useful for any type of business. But for the healthcare field, they are especially valuable, because chatbots can provide the required information and actions to patients.

24/7 Service

Anytime chatbots can provide patients service and support. According to this, patients can get immediate engagement and answers.

Follow-up medical care

Quality and results are the most important goals for the patient experience. In many cases, it is difficult for doctors to provide quality care once a patient leaves the hospital. Chatbots could be a good solution for this challenge, and they can give follow-up care by prompting patients to record their symptoms or track their progress.

At-home care

Chatbots can be used anywhere, especially at home. The patient can use the range of actions that include not only looking up symptoms and scheduling appointments, it could also use chatbots for the patients after they are discharged from the hospital. The chatbot could help patients take their medications in time and connect with their doctors.

Keep patient update

This is a new way to address any patient. This will keep the patient and family to remain updated till the last moment. Do you need to go to the appointment? The chatbot will remind you via text message or email. Will the surgery for which you need to be prepared? A chatbot can help patients prepare for any size of surgery or operation beforehand.

Better Patient Experiences

In the end, chatbots no doubt can enhance patient satisfaction. They help improve patient satisfaction scores by providing the convenience of care and reducing wait time. The providers have the opportunity to offer services to the patients and make it convenient for patients to receive medical attention. Chatbots can also facilitate surveys and other patient feedback mechanisms to record and track sentiment.

Use cases in the healthcare industry

• Let’s imagine the patient needs urgent help and information on what to do? The chatbot could quickly quiz users on the health problem they’re facing and recommend a sequence of actions until the ambulance arrives.

• It can be used as a mass email by local or national health organizations. Nowadays, it is especially relevant to people to get to know important details about vaccinations or epidemics.

• It can help patients track their moods or feelings that can be discussed with the psychiatrist or therapist at the next appointment. It could offer tips, notifications and advice between therapy sessions. Furthermore, it even can act more like a personal assistant. It can remind patients to take their medication, help them stay motivated to stick to their schedules and provide other relevant medical information.

• The hospitals and clinics can use the chatbot to allow patients to learn more about their health by asking questions, check symptoms or conditions, and find relevant specialists if they need them.

• The E-commerce industry that sells medical equipment or supplies could build a bot to recommend products to undecided customers. It is one of the ways to increase the visitors on the websites, directing the users to buy the products from it.

• A doctor could set up a chatbot to let users schedule their next appointment easily.

• The bot can be built to help users find in-network providers near them based on city or zip code.

• A medical spa can increase lead generation and user satisfaction using the bot. It is a great idea to ask what users expressly request. Based on the feedback from the users, and add only those services and products which your users have expressly requested. Finally, it could help the best matches schedule a consultation.

Final Thoughts

The chatbots can significantly replace the great part of live chatting with medical personnel. The main advantage that chatbot can provide is improvement in the patient experience. These chatbots are created to be conversational, so they are more responsive and personal than search engines. Chatbots can pull more specific and relevant information for patients rather than search engines. But they can not completely replace a human medical professional’s expertise, but they can reduce the time and money and make it easier for hospital staff to perform their jobs.