Business Digital Insights

Daria Lalaiants, CEO of Darly Solutions, met with Her Majesty’s Ambassador to Ukraine Melinda Simmons on 8th of September 2020.

As a member of YBC, the Ukrainian top closed community for young entrepreneurs, Daria shared insights about building IT business in Ukraine as well as how COVID impacted Darly Solutions and the industry overall.

The venue for the meeting was a 5 start hotel Kharkiv Palace which back in 2018 has been awarded as the best business hotel 5* in Europe conveniently located in the heart of the city, just a block away from Darly Solution office.

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In the world of business and analytics, data plays a crucial role in making important decisions. Visualization tools such as charts, graphs, and dashboards are used to understand data better and make informed decisions. 

What types of dashboards and charts exist

Charts and dashboards are graphical representations of data that can be used to show trends, compare data, or show relative proportions. Some of the most common types of charts include:

• Line charts - are used to show changes in the values of a variable over time. They are often used to show trends, such as changes in sales over time.

• Bar charts - are used to compare the values of a variable between several categories. For example, you can use bar charts to compare sales of different products in your company.

• Pie charts - used to show relative shares. For example, a pie chart might show what percentage of sales were made in a particular region.

Dashboards are sets of graphs, charts, and tables that show key performance indicators of a company. They allow you to visualize data and provide a broader view than individual charts. It can be used to monitor performance, track goals, and plan business strategies.

Many dashboards include financial, sales, marketing, operations, and others. Each type is designed to display a company's specific performance metrics.

For example, a financial dashboard might contain information about financial metrics such as profits, losses, budgets, and cash flows. A sales dashboard might show the number of sales, average checks, conversion rates, etc. A marketing dashboard can include information about traffic, conversions, cost of customer engagement, etc. An operational dashboard can display data on production capacity, resource efficiency, latency levels, etc.

Regardless of the type of chart or dashboard used, the key is to present the data intelligently. Data visualization should be clear and easy to interpret to facilitate decision-making. Therefore, when creating charts and dashboards, you need to consider the audience, purpose, and context in which these tools will be used.

The functions they perform

On the technical side, charts and dashboards are tools for visualizing data and presenting information in a clear and user-friendly format.

Charts are usually created using specialized libraries and software tools that allow you to generate graphical elements such as charts, graphs, pie charts, etc. Chart data can come from various sources, including databases, Excel files, APIs, etc.

On the other hand, dashboards are usually created using specialized software tools that allow you to combine data from various sources and display it in a user-friendly format. Dashboards can include multiple widgets such as graphs, tables, text boxes, etc., which can be customized and linked to quickly display data.

Regarding function, charts and dashboards can perform different tasks depending on business needs. They can be used to monitor performance, track sales, manage resources, predict trends, etc. In addition, they can be configured to automatically alert users of potential problems and delays in processes, allowing you to react quickly and correct the situation.

What problems do charts and dashboards solve

Charts and dashboards are powerful tools that help businesses solve many problems. Here are some of them:

‍Resource Management: Dashboards and charts can help businesses manage their resources, such as money, time, people, etc. That allows a company to use its resources more efficiently and increase productivity.

Planning and Strategy: They can help businesses develop plans and strategies based on data analysis. Also, their use can help identify trends, predict future events, and make fact-based decisions.

Identifying potential problems: They can help businesses identify potential problems and risks. That allows the company to take steps to prevent them or reduce their possible impact.

Improve communication: Dashboards and charts can help improve communication within a business by allowing employees to share information quickly and efficiently. They can also help enterprises to understand customer needs and expectations better.

Workflow automation with advanced charts and dashboards

In today's dynamic business environment, workflow automation is becoming increasingly necessary for businesses of all sizes. By automating repetitive tasks and streamlining business processes, companies can save time, reduce costs and increase efficiency. It's also a convenient way to display and process collected data.

The first step in automating a workflow is identifying which one can be automated. The workflow should be well-defined, with clear inputs and outputs. Defining the metrics that need to be tracked is also important. Metrics such as time-to-completion, task completion rate, and error rate can help businesses measure the effectiveness of the workflow.

The next step is to choose the right tools for automating the workflow. There are several advanced charts and dashboard applications available in the market, each with its own features and capabilities. Businesses should choose a tool that meets their specific needs and is easy to use. Some popular advanced chart and dashboard applications include Tableau, Power BI, and Google Data Studio.

When it comes to developing custom charts for a finished product or business idea from scratch, it's important to understand what requirements they must meet. Selecting appropriate chart types and configuring data visualizations are important to ensure that the insights generated by the dashboards are easy to understand and act upon. For example:

• Ease of use
• Compatibility with existing systems
• Cost
• Customization options
• Support and training
• Which metrics are most important?
• Which chart types will best represent the data?
• What colors and visualizations will be used?
• What level of detail is required?

The next step is to connect data sources to the advanced charts and dashboards. This stage can involve integrating existing systems or importing data from spreadsheets or databases. Once the data sources are connected, the application can start to generate real-time insights into the workflow. It is important to ensure that the data is accurate and up-to-date.

The dashboards should be monitored in real-time to ensure the workflow runs smoothly. The metrics generated by the dashboards can help businesses make informed decisions and take corrective action if necessary. Real-time monitoring can also help identify issues or bottlenecks in the workflow, allowing them to make changes quickly.

To ensure the success of workflow automation with advanced charts and dashboard applications, businesses should follow some best practices. These include regularly reviewing the workflow and its metrics to identify areas for improvement, ensuring that the dashboards are easy to understand and act upon, and involving stakeholders in the automation process.

Summary

Automating workflows with advanced charts and dashboard applications can help businesses save time, reduce costs, and improve efficiency. By following the steps outlined in this guide and adopting best practices, businesses can make the most of workflow automation and gain valuable insights into their data. By automating repetitive tasks and streamlining business processes, they can focus on critical tasks, improve productivity, and stay ahead of the competition.

If you have an efficient booking app, it brings your business to the 21st century. Nowadays, a website reservation system or a mobile booking app is a must-have for most industries.

Let’s look at the statistics

• E-Travel industry grows by 7.5% every year. Accordingly to this fact, the researchers conclude that the market will reach $1.5B by 2023. In addition, the revenue share of sales channels of the global travel and tourism market will increase up to 72% by 2025. This includes only websites and applications for hotels and transportation. Other online scheduling software like appointment apps and scheduling websites are planned to see a similar boost.
• More than 80% of bookings are made via mobile applications if are talking about travel booking. Because of that, mobile apps are the first choice for people to book tickets and organize the trip.
• According to Statistic Brain Research Institute, every year people spend an average of $148 million on travel bookings online.

What is clear: this is a promising prospect for everyone that thinks about creation a booking website or app.

What are the benefits that can be delivered?

• Gathering information on the clients – with the growing number of clients that like the idea of using online scheduling software, you have collecting data for personalization. It is a great opportunity to come up with special offers and increase sales.
• Building the brand – booking is the first point of contact with your company and your chance to make a first good impression on the clients. If the service and online booking system are user-centricity and convenient in use, have high-quality standards and security, users will have positive feedbacks that increase the number of users and, consequently, promote your band.
• Multiple revenue streams – with an online booking system, you can multiply profits via additional monetization models, such as income from fees, commissions, subscriptions, affiliate programs, ads, etc.

The article demonstrates a detailed guide on how to make a booking app that walks you through all of the essential points.

8 practices for your online booking system

Go through the following list of features to focus on some important aspects regarding how to make a booking website and app successfully. Choosing features that are essential not just for you but also for your customers is the next stage of the production cycle.

Convenient navigation, searching and reservation

User doesn’t like to waste time and wants to make a reservation, so your app should be as intelligible as possible. For better convenience, your app can also include a geolocation option, various spelling options and enable searches by different categories and filters. Good advice to eliminate zero search results by adding suggestions on locations, dates, services etc. – depends on your business.

User’s personal profile

Account page provides access to reservation history and enables custom settings, like currency, language, etc. Because of that, user page is a great place for marketing – it allows you to collect statistics, send newsletters about upcoming events or special offers and many others. However, the user registration process is a pitfall for many businesses. Here’s why: it gives the first impression and users decide if they will stay or drop the app. Make this process as easy as possible and require users to fill out only the key information. It is a great idea of authorization via social networks, for examples Facebook and Instagram, and allows a user to register with only one click.

Multi-language & global currency support

These days, online payment is a required functionality on the booking app. Before considering how to make a booking app, think over payment methods to include. It must be a safe and convenient way to book rooms, tickets, services, tours directly through an application or website. So, the process must be fast, flexible, and transparent, so be sure to include all possible payment methods, such as PayPal, credit card, cash, and design a user-friendly one-page checkout system. A reservation system that offers a secure payment portal will exactly improve your business performance. Also, auto-detected language can increase the user experience.

Data security

During the booking process, app collects a lot of sensitive information like personal information (email, phone), payment information, etc. This data can become a source of immense possibilities for hackers. One thing is clear: invest in security!  

Auto-replies  

Currently, automatic emails are seen as additional and mainly useful tool for business owners in various fields. Email reminders, feedback requests or tips are just a few examples of how companies improve communication with clients using modern technologies.

In-app messenger

In-app messenger is an excellent feature for any booking app, whether it is a travel booking website or appointment scheduler. For the best results, you need to have a support team shooting responses or a pre-programmed chatbot to cover customer questions. By utilizing AI and machine learning technologies, it is possible to provide instant and qualified feedback. However, note that this functionality may take a considerable amount of time and cost to implement.

Push notifications

A well-thought-out notification system makes life easier for users. Check-in and check-out alerts, friendly reminders, or recommendations can increase the level of customer satisfaction. As well, you may include weather notifications, price discounts, and other relevant notifications.

Create a booking website

For making your app perfect and increase prospects for success, the experienced business owner might want to also create a booking website. Usually, a properly built website extends the functionality and offers clients possibilities like access to information on success stories, high-resolution images, reviews, etc. When considering whether to create a booking website, think of the benefits you can get:

1. Presentation of the brand
2. SEO and digital marketing practices for promotional strategies
3. Insight information about user behavior and broad data collection for company strategies
4. Wider audience outreach that provides increasing sales because of cross- and up-selling.
5. Collect customer base via browser searches

So, the idea to create a booking website makes a lot of sense. It is possible to build a web platform in the first product version along with iOS and Android apps. Alternatively, you can plan to launch the booking website in a subsequent version.

Generally, any app functionality, simple or advanced, should be in line with customer expectations.

Talking a little bit about app development

It’s important to discuss and figure out what tech stack of your app, based on your requirements. Tech Stack is the group of technologies used to build mobile or web applications. It is a combination of programming languages, UX/UI design, development environment, framework, utilities, servers, tools, and services used by the development team.

Before designing an application, it is important to think about scope of your project, time to deliver the market, security perspective and scalability. Depending on these factors, you need to choose the technology solution that has the potential to solve these problems.

Important backend development

Building a stronger back-end helps to enhance your front-end as most of the tasks in the front-end are fully dependent on the back-end. Here are some important back end tasks:

• API designing and documentation
• API implementation
• Building business logic
• Database retrieval and storage
• Defining permissions
• Creating test script
• Deployment

Keep your Front-end design simple and intuitive

Your front-end application must be clean and appealing. Here are some tips to build an amazing front-end application.

• Use professional graphics designing tools
• Keep the entire application design relevant and should match the concept.
• Ensure there are no typography errors
• Ensure relevant content should have the same design
• Focus on quality rather than quantity
• Try to match the original design and make the design pixel perfect
• Create an app landing page showcasing the value of your application and encouraging people to download it.

That’s it

The development of a booking system is a complicated process that requires multiple details. Forward-thinking brands have applied these strategies to their campaigns to deliver the best user experiences while achieving high brand promotion. Drop us a line, and we’ll be glad to discuss your idea.

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Most likely, you would like to make your digital product highly competitive, get guarantees on its relevance, and avoid its costly rework even if its life cycle exceeds the unspoken five-year limit, right? Then, in today's changing tech environment, endowing it with long-distance growth prospects will be not just another strategy you may follow or not – it will be a necessity. 

What Is Future-Proofing?

No one would dispute that guaranteeing long-term stability adds confidence to the development process. Based on this, you may have a question: “What is the future-proofing?”. Now, we will explain the future-proofing meaning.

In short, it is the creation of several applications, websites, and services that retain their functionality even after a long time. For example, in the context of mobile application development, it predicts the occurrence of potential changes in the operating systems of gadgets so that these applications remain practical and relevant. By considering possible technological advancements, likely competitors, and requests from the target audience, the need for large-scale updating is minimized.

This process consists of analyzing a number of technological trends, considering potential risks, and integrating adaptive solutions to market trends. But do not close your eyes to some problems and challenges of future-proofing. There may not be a specific update date, and the implementation of flexible solutions may require both additional time and additional money. You should be sure that the tools and methods you use guarantee high quality and a high level of reliability of the product so that the process of its development is productive and relatively simple.

In addition, an equally important aspect of the above-mentioned approach is the study of potential changes that may occur in the needs and behaviors of the target audience of your product. This will make you ready to overcome obstacles. Let’s take a concrete example, if you integrate software with cloud services (using self-testing and scaling architecture).

The Benefits of Future-Proofing Software

It is worth considering the most striking advantages of this software to make sure it is appropriate:

• Flexibility in a dynamic technology environment: This helps to adapt existing products to new requirements.
• The real prospects for the future: The more long-term prospects are taken into account during the future-proof development of the digital solution, the longer it is guaranteed to be stable.
• Optimization of financial costs: If the potential upgrade of the review is done immediately at the development stage, it minimizes the possibility of costly disposal of the product itself.
• Superiority over competitors: Service providers that offer better protection of their decisions, respectively, are much more efficient and faster to respond to constant changes in the market and the needs of their target audience.

Future-Proofing Methods

You should also pay attention to the most popular ways to improve your digital products in the long term:

• Quality Assurance: Stable support of high-quality standards is a direct path to product reliability.
• Modularity: Modular architecture simplifies processes such as updating and modifying specific required components, minimizing any impact on the entire system.
• Documentation: Detailed documentation that is regularly updated to facilitate further support and streamlining.
• Implementation of modern standards: Strict adherence to the latest quality standards increases the adaptability of your products to innovative technologies several times.

7 Ways to Future-Proof Software

Let's dwell on the seven most essential methods for reliably protecting your software from upcoming challenges and guaranteeing its stable operation for many years.

Implementation of automated tests

Automated tests allow you to quickly detect and correct errors that occur when making changes to the code. This dramatically reduces the risk that new features or updates will break existing functionality. In addition, automated testing increases development efficiency, reducing the time for manual QA procedures.

Using containerization

Containers provide software flexibility and portability, making it easier to deploy across platforms. They isolate the application and all its dependencies, which avoids problems with environment compatibility. Containers also simplify application management in several environments at once.

Expanding of architecture

Planning the architecture for possible load increases makes it easy to scale the system. Using a microservice architecture, a design pattern that structures an application as a collection of small, loosely coupled services, for example, enables the scale of individual components independently, increasing the system's overall performance and reliability.

Integration with cloud services

Cloud solutions provide flexibility and the ability to adapt to new requirements quickly. They allow you to store and process data on remote servers, reducing infrastructure costs and achieving higher availability and service reliability.

Regular updates and patches

Constant software update allows you to maintain its relevance and reliability. Regularly fixing vulnerabilities and adding new features helps to avoid obsolescence and ensures it meets modern security standards.

Using open standards and APIs

Open standards are publicly available specifications that facilitate interoperability. APIs are sets of rules and protocols that allow different software applications to communicate with each other, be compatible with other systems, and simplify integration. These make it easy to connect new services and expand the existing functionality without significant changes in its architecture.

Investing in team training

Investing in team training and focusing on long-term planning is crucial to preparing to embrace new technologies and methodologies. This ongoing evolution of skills and knowledge not only enhances employees' current abilities but also prepares them to adapt to fluctuations in the tech market.

Conclusion

Future-proofing your software, through robust security measures such as encryption and regular vulnerability assessments provides you with long-term stability and high competitiveness. At the same time, you get a significant reduction in the cost of service and increased flexibility and speed of adaptation to a number of new requirements and conditions, which in the complex creates the conditions for the adaptability of the entire team. In this way, your software will always be efficient and reliable despite the changing technology environment.

It's crucial to note that the strategic approach to software protection and development is not just about the technology but also the people behind it. This approach stimulates the development team's performance, ensuring efficiency and effectiveness through process standardization and the introduction of the latest technologies. By empowering your team to implement new features and optimizations, this approach makes them feel valued and integral to the process, thereby increasing performance.

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