How Quickly to Get the Product Conducive to Results?

Forbes claims the global nearshore software development services market could exceed $425 billion by 2026. Meanwhile, Forrester reveals that 39% of technology leaders are set to boost their nearshore spending, tapping into cost savings, expert skills, and geographic advantages. 

The message is clear: nearshoring is here to stay. To break it down, we've outlined what nearshore software development means, its key benefits, and the signs that indicate it's time to make the switch. Let's dive in.

What is Nearshore Development Services? 

Nearshore software development is an outsourcing model where companies contract app developers in a nearby country for their software projects to a third-party team in nearby countries, i.e., a country within 1-4 time zones. 

How Does Nearshore Outsourcing Work?

Nearshore software outsourcing kicks off with evaluating your business processes. This allows you to spot tasks that could benefit from external expertise. After these functions are precise, set specific and measurable goals for your outsourcing project. It will guide you in finding a nearshore partner in a neighboring country. 

Pick a nearby country that meets your project needs. Focus on cultural fit, language abilities, and needed technical skills. Consider the reputation, client reviews, and ability to deliver high-quality nearshore software development services. Try Clutch or Goodfirms, get referrals from your industry peers, or attend IT events to find potential vendors of nearshore development.

After you've picked the right partner, work out a detailed contract. It must outline the scope of work, timelines, deliverables, and performance metrics. 

Then comes a careful transition. It features knowledge transfer and system integration, which helps ensure a smooth handover of responsibilities. Collaboration stays strong with practical communication tools and regular performance reviews. This approach fine-tunes the process and boosts strategic efficiency. 

Finally, check on the completed project being delivered on schedule. It should meet the specifications and quality standards you discussed from the start, reflecting the collaboration you've built.

Advantages of Nearshore Software Development Outsourcing

Nearshore outsourcing delivers world-class software development without offshore complications. Shared time zones, cultural alignment, and easy access make it a no-brainer for businesses that want speed and agility. Read on below for more benefits of this outsourcing model:

Cost-Effectiveness

While nearshore software outsourcing may come with a higher price tag than offshore options, it offers superior quality at a reasonable cost. This model reduces travel expenses for meetings and minimizes time zone coordination costs.

For example, in healthcare, nearshore teams develop compliance-driven software without incurring the high costs typical of local development, while in manufacturing, cost-efficient nearshore solutions enhance automation and streamline supply chain management.

Cultural and Time Zone Alignment

Nearshore development teams often share similar work ethics and legal frameworks with their clients, which is particularly beneficial in industries like banking. This alignment ensures smoother regulatory compliance when handling sensitive financial transactions. 

In retail, understanding regional consumer behavior is crucial for developing user-friendly e-commerce platforms. Overall, this model naturally boosts better communication and more efficient collaboration. 

Access to Skilled Talent

Nearshore hubs offer a rich talent pool with expertise in niche technologies. In fintech, developers ensure secure payment processing, while gaming benefits from advanced AI and graphics specialists. Strong STEM education and digital infrastructure in Latin America and Eastern Europe produce skilled developers who bring fresh perspectives and cutting-edge solutions.

Faster Time to Market 

Nearshore software outsourcing shortens development cycles and accelerates time to market. Startups launch MVPs faster while telecom firms roll out software updates seamlessly. Shared time zones enable real-time feedback and problem-solving, keeping development agile and release cycles efficient.

Increased Security & IP Protection

Nearshore outsourcing provides greater legal protection compared to offshore options. In biotech and pharmaceuticals, it ensures data security when handling sensitive research information. In cybersecurity, nearshore teams enhance compliance with local data protection laws.

Nearshore vs. Other Software Development Models

Nearshore software development involves collaborating with teams in neighboring countries, usually within the same or similar time zones. 

On the other hand, offshore software development is when companies hire development teams from other countries. These teams are usually located in different time zones. This model often results in lower labor costs, so it's a great choice for businesses aiming to save money. 

And lastly, onshore means outsourcing software development to teams in the same country. This approach makes communication easier and ensures a better cultural fit, but it often comes with higher costs than nearshore or offshore options.

This closeness leads to better communication and collaboration, resulting in quicker feedback and more efficient project management while being more cost-effective than local hiring. Here is a breakdown of the main differences: 

Nearshore vs Offshore vs Onshore: Key Differences

Key Services Offered in Nearshore Development

Looking for efficient and cost-effective software development? Nearshore teams provide top-tier services that capitalize on proximity, clear communication, and affordability, including:

Nearshore Application Development

This service focuses on developing mobile, web, or desktop applications. Nearshore developers can handle all stages of nearshore application development, from design to deployment, ensuring that applications are user-friendly and meet market demands.

Nearshore Product Development 

Nearshore teams can manage the entire software product development lifecycle, including conceptualization, design, coding, testing, and launch. This service is ideal for companies creating complex software products without extensive in-house resources.

Nearshore QA and Testing

Quality assurance and testing services delivered through nearshore teams provide comprehensive coverage across manual and automated testing needs. Nearshore development services include functional testing, performance testing, security testing, and test automation implementation. Nearshore QA teams work in parallel with development cycles, ensuring rapid feedback and issue resolution. The shared time zones facilitate real-time bug reporting and verification, leading to faster quality improvements.

Nearshore Custom Software Development

This involves creating tailored software solutions to meet specific business requirements. Nearshore teams can develop software from scratch or enhance existing systems to improve functionality and efficiency.

Nearshore App Development

Mobile development services through nearshore teams cover both iOS and Android platforms, delivering native and cross-platform solutions. Services include nearshore app development, app modernization, and mobile-first transformations. Teams specialize in creating responsive, user-friendly applications while ensuring optimal performance and security. The collaborative timezone allows for swift iterations based on user feedback and market demands.

Nearshore UI/UX Design

Nearshore design teams provide comprehensive UI/UX services aligned with current nearshore development market trends and user expectations. Services include user research, wireframing, prototyping, and interactive design implementation. The proximity enables regular design reviews and quick iterations based on stakeholder feedback. Teams work closely with developers to ensure design integrity throughout implementation.

Nearshore Maintenance and Support

Maintenance and support services through nearshore teams ensure continuous system reliability and performance. Services cover bug fixes, speed improvements, security patches, and new features. The shared time zone allows for responsive support during business hours and efficient handling critical issues. Teams provide both scheduled maintenance and emergency support to maintain system stability.

When Do You Need a Nearshore Development Company?

While nearshore outsourcing offers numerous benefits, the real question is: When is the right time to switch to nearshore outsourcing? Typically, organizations turn to nearshore in times of operational hurdles. But the reasons don't end here. 

Let's examine the situations that suggest your company might be ready for this transition.

Operational focus shifts away from core business needs.

As projects grow, your team may become overwhelmed, losing focus on core priorities. When that happens, it's time to reassess your strategy. This is where a nearshore software development partner can step in. For companies where software isn't a primary function, nearshore teams provide the support needed to maintain balance, ensuring that business goals and development demands align seamlessly.

Challenging resource allocation.

Finding the right software developers can be challenging if you don't have an in-house tech team. It's become even trickier when there isn't much local talent available. Some companies use freelancers or various outsourcing vendors to fill gaps. This is where nearshore development offers a better overall solution. 

You have budget constraints.

If building an in-house tech team is too costly, nearshore development offers a practical alternative. Companies can scale efficiently with access to skilled developers in cost-effective regions like Central & Eastern Europe or Latin America. A nearshore partner also ensures proper resource allocation, allowing you to integrate developers into your team while controlling costs seamlessly.

Your business is scaling fast.

Expanding into new markets, businesses often need additional resources at short notice. This is particularly true for startups experiencing rapid growth. A nearshore development partner provides an efficient way to scale, offering access to top-tier developers who can tackle rising workloads and pressing projects. With vast talent networks, nearshore teams ensure seamless expansion.

How to Choose the Best Nearshore Development Partner

Basically, when you choose a nearshore software development company, start with your project needs. Then, check the developer's skills and credentials. Also, consider their way of working, how well they fit your culture, and how they communicate. The steps to finding the best fit for the project don't end here. Below, we share a detailed overview of practical ways to find the right one:

1. Clarify Your Project Scope.

The truth is, there are no two businesses alike, even in the same niche. Yet, their challenges differ, too. Before reaching out to nearshore software development teams, define your project needs. 

To help vendors provide accurate proposals, include some deal-breaking questions in your Request for Proposal (RFP):

1. What is the scope of your project? (e.g., building from scratch or post-release support)
2. What specific tech stack does your project require?
3. Are you looking to hire an individual developer or an entire team?

2. Research Nearshore Developer Candidates.

Nearshore software developers are easy to find. Yet, without proper vetting, you risk delays, miscommunication, and subpar work. Do your homework. Find candidates with the right skills, experience, and work style to fit seamlessly into your team.

You can find potential nearshore software developers by:

1. Google Search. Search for "software developers" + [specific country] to find potential candidates. Then, review their websites to assess their IT services, expertise, and past projects.
2. Specialized Directories. Clutch features company profiles, service offerings, and client reviews, while GoodFirms highlights vendor portfolios with visuals.
3. LinkedIn. Search for nearshore development services, then narrow down by region and sector.
4. Professional Networks. Seek referrals from trusted peers and leverage proven partnerships.
5. IT Events. Join international or regional tech events to network with nearshore developers.

3. Verify the Developer's Credentials.

Never skip due diligence when hiring a developer. First, check their portfolio—real expertise is backed by real work—if it's missing, move on. Next, scan reviews on Clutch. Delays, misaligned projects, or budget overruns are red flags. A history of satisfied clients points to a dependable vendor.

4. Evaluate Collaboration Methods.

Nearshore outsourcing relies on structured workflows, not just shared time zones. Ask vendors how they communicate and track progress. Many use Trello, Slack, or Jira to update clients and gather feedback, but tools alone aren't enough. A solid workflow ensures efficiency and adaptability. Plus, discuss how they measure progress and refine products. A clear process minimizes miscommunication and keeps your project on track.

5. Check On Cultural Fit and Communication.

Nearshoring often offers cultural and language similarities, but there are some exceptions. Even neighboring countries can have unique work styles and languages.

For instance, Australia is 3 hours ahead of China. So, China could be a good nearshoring choice. Yet, there's a catch: many Chinese developers lack fluency in English, and their working methods can differ significantly. Therefore, for Australian clients, turning to European software companies proves to be a smarter choice, promoting smoother communication and a collaborative spirit.

6. Interview the Software Developer.

Communication can derail your project even with shared language, time zones, and culture. Therefore, an in-person interview is critical. It allows you to assess the project manager's or business lead's responses, revealing potential red flags.

Treat this interview as a deep dive into the nearshore developer's expertise. Extract insights before committing. Hiring is a long-term investment; mitigating risks upfront is essential.

These questions will help you determine if the candidate is the right fit:

1. What development methods do you use?
2. How do you keep communication clear with clients?
3. What tech stack and tools does your team specialize in?
4. How do you find and fix issues during development?
5. What roles and skills are needed when assembling a team for my project?

Best Nearshore Locations

Below is an overview of the best nearshore software outsourcing locations across Latin America (LATAM), Eastern Europe, and Asia, including descriptions, hourly rates, and relevant statistics.

Best Nearshore Locations in LATAM

LATAM offers skilled, cost-effective outsourcing with convenient time zones. Here is a list of top nearshore LATAM destinations:

1. Mexico

Known as North America's nearshore powerhouse, Mexico offers proximity to the U.S., cultural alignment, and a large talent pool of 220,000 tech professionals. Its bilingual workforce and growing IT sector make it a top choice for nearshore software development and IT outsourcing.

2. Brazil

Brazil is LATAM's largest economy and a leader in AI, fintech, and cloud computing. With over 500,000 developers, it is ideal for companies seeking expertise in advanced technologies.

3. Argentina

Argentina excels in English proficiency (ranked #1 in LATAM) and has a strong remote work culture. It is a cost-effective option for high-quality software development.

4. Colombia

Colombia is a rapidly growing IT outsourcing hub with government investments in STEM education. It specializes in nearshore app development, data analysis, and cybersecurity.

Best Nearshore Locations in Eastern Europe

Skilled talent, low costs, and tech expertise make this region a prime outsourcing hub. Here is the list of nearshore destinations in Eastern Europe:

1. Ukraine

Ukraine remains a strong outsourcing hub, and offers expertise in web nearshore development, mobile apps, AI, and blockchain.

2. Poland

Poland is recognized for its high-quality tech talent and strong English proficiency (ranked #16 globally). It offers robust expertise in software engineering and financial technology.

3. Moldova

Moldova is an emerging outsourcing destination with affordable rates and a growing reputation in web nearshore development and cross-platform mobile apps. Its Digital Moldova 2030 strategy supports IT growth.

4. Baltic States (Estonia, Latvia, Lithuania)

Estonia:

Known as the "Digital Society Architect," Estonia excels in secure digital systems and e-governance solutions.

Latvia:

Specializes in data engineering services with a startup-friendly ecosystem.

Lithuania:

A FinTech hub with expertise in blockchain and semiconductor manufacturing.

Best Nearshore Locations in Asia

With strong English proficiency, diverse talent pools, and growing innovation hubs, Asia remains a top choice for businesses seeking efficiency and scalability. Read on for the top nearshore locations in Asia.

India

Offers the most vast talent pool and expertise in advanced technologies like AI, blockchain, IoT, and cloud computing. Cities like Bangalore, Hyderabad, and Pune are renowned IT hubs with strong infrastructure and government support for foreign investors.

Philippines

The Philippines is home to over 1,000 IT-BPO companies and ranks highly for cultural alignment with Western businesses. It excels in customer service outsourcing and mobile app development. Its high English proficiency (ranked #2 in Asia) ensures seamless communication with Western clients. Manila is a top global outsourcing hub.

Vietnam

Vietnam's IT sector grows by over 25% annually, supported by government incentives for digital transformation. It specializes in nearshore software development, mobile apps, and e-commerce solutions. Cities like Ho Chi Minh City and Hanoi are tech hubs with growing infrastructure.

China

First, China leads globally in R&D investments and is home to major tech hubs like Shenzhen and Beijing. Moreover, it has a highly skilled workforce with expertise in AI research and hardware development but faces language barriers for Western clients. While language barriers may exist, China remains a top choice for advanced technical projects.

How to Establish a Nearshore Development Center For Long-Term Success

First, set clear, measurable goals and a detailed roadmap outlining growth and scalability for robust, long-term success. Choose a location that provides a rich pool of skilled professionals and aligns with your cultural and operational needs. Invest in state-of-the-art technology and agile project management tools to facilitate continuous feedback and iterative improvement. 

By building a flexible framework that can adjust to evolving project demands and industry trends, your nearshore development center will become your organization's sustainable, high-performance extension.

Choosing the Right Nearshore Software Development Outsourcing Partner

Selecting the right outsourcing partner can make or break your project's success. Look for a partner with a strong track record in delivering custom software solutions and proven expertise in your industry. 

Key factors include cultural and communication alignment, transparent processes, and a commitment to quality and security standards. 

A reliable partner should offer scalable solutions, regular performance reporting, and robust security certifications to protect sensitive data.

You can secure a partner whose technical capabilities and business values align with your long-term objectives by conducting thorough due diligence and engaging in meaningful discussions.

Managing a Nearshore Software Engineering Team Effectively

Establish clear communication channels using collaboration tools like Trello, Jira, or Slack, and schedule regular check-ins to maintain alignment across all teams. Encourage an open environment where feedback is welcomed, and team members feel comfortable sharing insights and challenges. 

Regular performance reviews and agile adjustment strategies help maintain high productivity and quality standards. By setting clear expectations and monitoring key performance indicators, you can integrate your nearshore team seamlessly with your in-house staff, driving consistent, exceptional results.

Nearshore Agile Development: The Key to Success

When it comes to "what is agile software development," it refers to a flexible, iterative approach to software development that focuses on collaboration, adaptability, and continuous improvement.

Unlike traditional development methodologies, which follow a linear and rigid process, agile methodologies prioritize frequent customer collaboration, iterative development cycles, and the ability to respond quickly to changes and new requirements.

Key components of nearshore agile development are:

• Individuals and interactions over processes and tools.
• Working software over comprehensive documentation.
• Customer collaboration over contract negotiation.
• Responding to change by following a plan.

These principles emphasize the importance of communication, flexibility, and customer satisfaction throughout development.

Key Benefits of Nearshore Agile Software Development

Outsourcing software development brings clear benefits to businesses—faster time to market, cost optimization, and streamlined process management. But why should you choose nearshore Agile software development specifically? Let's look at four main advantages of this approach:

Adaptability

Agile development turns change into opportunity, refining products through constant iteration. Nearshore teams shift priorities instantly, adapting to market and regulatory needs while keeping development on track.

Cost-effectiveness

Nearshore Agile development helps businesses save money while delivering quality software. Short iterations ensure efficient spending, early feedback prevents costly fixes, and outsourcing cuts infrastructure and HR costs. Companies gain flexibility without unnecessary overhead.

Risks Mitigation

Traditional development risks costly missteps due to changing markets and regulations. Agile nearshoring prevents this with adaptive cycles, continuous testing, and early issue detection, ensuring smoother project execution.

Incremental Delivery

Instead of waiting months for a launch, nearshore Agile teams ship updates continuously. Microreleases and feature toggles ensure that businesses stay responsive, test features live, and quickly improve software.

Darly Solutions' Expertise in Nearshore Development

Using nearshore software development teams has its upsides and downsides. By evaluating them carefully and, most importantly, picking the right partner and nearshore development center, companies can maximize the benefits while tackling the challenges, guaranteeing successful nearshore software development.

That is where Darly Solutions comes into play.  We offer a comprehensive suite of custom software nearshore development services, from medical device software to mobile healthcare apps. Enhance operational efficiency, improve patient outcomes, and gain a competitive edge—we are a trusted leader in nearshore software development. 

Moreover, we leverage an agile approach combined with robust project management and transparent communication.

This ensures the seamless integration of our team with your in-house strategies. Client testimonials frequently cite our ability to deliver high-quality, cost-effective digital solutions that align with long-term business goals.

Conclusion

No doubt, nearshore software development is ideal for businesses seeking cost efficiency without compromising quality or collaboration. By understanding the key differences between outsourcing models and following best practices for setting up and managing a nearshore team, you can unlock new opportunities for growth and innovation.

Partnering with an experienced provider like Darly Solutions ensures that you have the right expertise and support every step of the way. Embrace the nearshoring model today to stay competitive in the software development landscape tomorrow!

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The first question that you should ask yourself before contacting the IT outsourcing company is “what billing model is the best fit for my project?”. If you are confused about choosing an outsourcing model from the Dedicated team vs. Fixed price vs. Time and Materials for your business idea, then welcome aboard!

In this article, we will compare these business models for your project. Let’s analyze each in detail and describe the advantages and disadvantages of 3 main IT outsourcing models.

Fixed price

The fixed-price agreement is a single-sum contract where the software development team must deliver the project within a predefined sum which is agreed by both parties. A client should be able to share his clear vision of the product with developers to ensure appropriate final results. This model requires the client to provide a detailed list of requirements for the project and all required developer documentation.

Pros of fixed price model:

• Clarity. Project requirements are agreed upon before signing the software development contract, as well as all the required developer documentation is specified beforehand.
• Accuracy. The project scope and time frames are known and discussed in advance, so the team can set the deadlines, and it is convenient to monitor the project progress.
• Autonomy. The development process is coordinated by a project manager, so the client’s participation isn’t necessary.

Cons of fixed price model:

• Preparation. The period is needed as all requirements for implementation and deadlines must be documented.
• Inflexibility. Any change in the scope of work would cause a change in the total cost of the project and this change would be compensated by the service provider’s end.
• Risks. If you don’t provide your requirements correctly, then the delivered product won’t be the same as expected.

When is recommended to use a fixed price model:

• Clear requirements and determined deadlines.
• Limited or fixed budget.
• MVP.
• Small and medium projects with limited project scope of work.

Time and Materials

Time and materials contract is absolutely different. This model is great suited for long-term projects with changing requirements, where the final requirements are not known in advance and can be changed on the go. This is a flexible approach to IT outsourcing, as the customer pays in smaller chunks for work accomplished during the billable hours. To say more, this pay-as-you-go model allows you to pay only for the work actually done. For example, for features delivered, milestones, etc.

Pros of Time and Materials model:

• A flexible approach. The customer can change the scope of work, requirements or add/drop features on the go to meet his business aims without thinking about the budget. This model perfectly combines with modern agile methodologies, for example with Scrum.
• Transparency. This model allows the customer to control the cost and concentrate on important elements of the project. The client pays only for the results actually delivered.
• Involvement. The client can monitor the process of the development of a certain work schedule in accordance with the expected results.

Cons of Time and Materials model:

• Budget and time. It is not always possible to estimate the budget in advance. It’s hard to predict when the product will be delivered or how much it will cost. This depends on the accuracy of the specifications or its changes in the process of work;
• Communications. To achieve a high-quality product, continuous communication with the team is necessary. It requires full-fledged involvement from your side, which includes spending much time in communication with the development team.

When is recommended to use Time and Materials model:

• Long and middle term projects with dynamic requirements;
• Project scope is not fully known;
• The customer wants the flexibility to modify the project scope.

Dedicated team

The Dedicated Team model is used to compensate for the lack of in-house IT expertise on mid-to-long-term projects. The billing is based on hourly rates of the developers, and they become a part of a team that is only concerned with the project and not engaged in any other tasks. The developers report directly to the client. However, the client is responsible for team management and control.

As an example, let’s say the client wants to develop software that is not in his team’s expertise, he can hire a developer or team who can do this. In this case, the client can outsource to an experienced team that can help him fulfill his customer’s needs by creating rich quality projects. This will enable the client to maintain stability between your team and the dedicated team.

Pros of Dedicated Team model:

• Control. The customer is provided full control and management of the team. Cooperation between the client and the team is very important because it allows for effective planning and evaluating the strengths and weaknesses of the work process.
• Development. When a team is focused on one project, it ensures the best results. The team has a full understanding of all project features and is dedicated to running the project smoothly.
• Progress. The ability to optimize the product is important for product growth. With the dedicated team, it is much easier.
• Reduced costs. The remote team solves many problems with the recruitment and hiring of staff. Plus, you always know the next month’s payments and taxes.

Cons of Dedicated Team model:

• Thoroughness. The client must consider process planning and task distribution for every member of the team.
• Engagement. You might have to invest more time in communication, discussion and software development.
• Graduality. Looking for the perfect candidate takes a lot of time and the client has to be involved in hiring team members.

When is recommended to use Dedicated Team model:

• For long-term IT projects with rapidly changing scopes.
• Adding more workforce to set up a strong development team.
• When you want to access cross-border expertise and knowledge sharing.

Conclusion

To sum up, every project provides the best results when it is managed according to the most suitable IT outsourcing model. Each software product development pricing model has its pros and cons. Choosing the best possible approach fully depends on the specifics of your project and expected results.

According to this, the first step is understanding your business model’s requirements. After determining your project’s needs, you can select the right outsourcing model and start with it.

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Telehealth, simply put, is some type of delivery. It helps to provide health care services when patients and health professionals are separated by distance via remote technologies. Telehealth uses technologies for the exchange of information for the diagnosis and treatment of diseases and injuries for the patients. Live video conferencing, mobile health apps and remote patient monitoring (RPM) are examples of technologies used in telehealth.

It’s Healthtech time

Telehealth is improving the healthcare industry in many ways, the first of which is increasing its accessibility. Telehealth allows specialists to visit patients virtually from any place in the world by improving access as well as making a wider range of healthcare services available via telemedicine.

Today’s Telehealth environment consists of a global ecosystem of myriad digital solutions.  There are two alarming end-users trends that you should pay attention to when considering Telehealth design and solutions.

1. What doctors struggle the most with
2. What people looking for when they choose the healthcare providers

Providing virtualized healthcare to any place in the world is one of the best-known applications of telehealth. But the medical industry is using it in several other ways, including:

• Urgent help in distance. It can be a headache or sore throat. There are many medical complaints that aren’t life-threatening, but they need some professional attention. Virtual care services allow skilled health personnel to treat minor complaints, including providing appropriate prescriptions.
• Stay in contact. Qualified medical personnel can use messages, phone and video calls to follow up the patients after they are discharged from the hospital. This way, improves worker productivity from not having to take time off and travel to appointments and ensures each patient understands the importance and carries out recovery and treatment plans. Also, telehealth platforms can automate much of the communication process, including sending reminders to the patients.
• Updating online prescription. Telehealth provides the possibility to update online prescriptions even If you’ve been unable to get to your own doctor to refill a current prescription.
• Monitoring of patients with chronic conditions. For these patients, it is one of the best benefits of telehealth. Virtual care helps those who have mobility issues, mental illness, and other conditions that may prevent them from going to in person medical appointments.
• Facilitating care to rural areas. Telehealth is a great way to provide patients in places that are outside the current health delivery system with access to quality care. In the event of a medical emergency, telemedicine makes it possible to coordinate with specialists in other regions without wasting time to provide patients with effective treatment.
• Increased patient satisfaction. In addition to referrals, many patients assess and choose healthcare providers through online reviews. As such, you must have positive reviews that will attract new patients. Telemedicine helps improve patient satisfaction scores by providing convenience of care and reducing wait time. The providers have the opportunity to offer remote services to the patients and make it convenient for them to receive medical attention. Also, this process reduces in-hospital visits.
  

All right, let’s move on to the design

Telehealth platforms require a unique approach to service design. As you can imagine, it isn’t the same way, say, for a food delivery service.

Telehealth is not about technology, it’s about people

That’s a good reminder that you need to create space for telehealth that provides human connections and assistance. The healthcare industry is unique and complex, and it can be challenging to set up. Establishing fundamental principles to guide telehealth design will help us keep sight of the user experience and user journey throughout different healthcare systems.

In this article, we’ll highlight the important and unique challenges in the design faced by digital health companies and startups.

1. Research. To begin, you need a shared understanding of how you usually provide face to face care. You will need a solid understanding of the patient’s journey through your service.
2. Construction. Based on our research findings, you need to discuss them with your client. There is the moment when you draft innovative solutions and delve into user journeys. We identify the most promising ideas based on jointly developed options. Service design can be quite abstract. The main idea is to find key service touchpoints.
3. Strategize and develop Next, it is necessary to work with your clients to co-create a product roadmap and business strategy. Together with medical professionals, you develop an extensive plan of the envisioned telehealth design, listing interactions between users, new processes, and workflows. Also, don’t forget to define the physical and digital things that will be used. By the end of this step, you’ve created visual content and material to start the development process.
4. Taking it live. From our experience, we recommend turning digital and physical artifacts into minimum viable products (MVP).  MVP is essential to clinical trials. There is a product that has basic features and can be used to get feedback from the users.

After the main last modifications, it’s time for launch! At this stage, it’s important to provide testing to ensure that the envisioned workflow and interactions are happening as intended.

That’s it

To sum up, telemedicine is full of benefits for patients and healthcare providers. When people have had a taste of telehealth, they’re willing to continue using this convenient care option.

Telehealth’s future looks very bright, doesn’t it?

Also, it’s obvious to see continued strong growth and upgrade around devices, communication channels, telemedicine services, and telehealth platforms. Look for them to become increasingly user-friendly and convenient. As this happens, we can expect to see a resulting increase in users. After all, good design is the right way to improve engagement.

Designers will need to imagine themselves in both the patients’ and providers’ roles during the preparation for the start to create the design for telehealth. Every detail of a visit, from the method of scheduling appointments to the distribution of follow-up procedures, should be carefully planned to ensure the best outcomes and clear understanding.

We can expect to see digital pharmacies, virtual appointments, online triage tools, and remote monitoring gain in popularity. It may well become the new normal in healthcare.

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