Software Quality Assurance in Healthcare: Why It Matters

The future of healthcare is digital. In 2022 alone, the global patient portal market reached $2.9B, as the Grand View Research reports. By  2030, it’s projected to grow even higher — at a CAGR of 19.44%. This trend reflects how public and private healthcare organizations strive to digitize paper documentation and automate everyday business operations.

Indeed, the stakes in healthcare are high. Even minor errors can lead to incorrect diagnoses and worsen patients’ conditions. This is where patient portal software greatly minimizes errors, particularly those caused by human factors. 

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Below, read on how to create a patient portal. We’ll analyze the target audience’s needs, dive into the most successful examples of its implementation, and examine the nature of the target audience's requirements.

What is a patient portal system?

An online patient portal is a web or mobile solution (usually for Android and iOS platforms) that gives patients access to medical records, helps schedule appointments in a few clicks, and easily communicate with healthcare providers at any time. 

By automating the interaction between the parties via the patient portal, organizations can improve the quality of care while making their services more accessible and convenient for patients.

In particular, modern patient portal requirements are:

• Fast and secure access to their medical data and records with guaranteed privacy protection.
• High-quality medical services without the need to wait in long queues.
• A clear understanding of the treatment plan and progress.

Healthcare organizations instead aim to:

• Reduce their administrative costs – in particular, for maintaining paper documentation.
• Maximize personnel efficiency without the risk of burnout.
• Increase patient satisfaction through transparent interaction and remote patient monitoring.
• Comply with the healthcare regulations.
• Reach a new level of income by reducing expenses and attracting new patients.

That is why the patient portal system is the one-stop solution that, if implemented correctly, covers all the above-mentioned needs. This is typically achieved through the following features:

• Access to medical records (including medical history and test results).
• Appointment booking (with the option to select the date, time, and doctor).
• Online consultations (for example, via video calls and chats with doctors).
• Repeat prescription orders (automatic issuance of electronic prescriptions and reminders for refills).
• Online bill payment.
• Personal data management (including patient contact information).
• Push notifications (reminders for upcoming visits, tests, vaccinations, etc.).
• Educational materials.
• Feedback tools (surveys for patient satisfaction and forms for submitting complaints, etc.).

Types of patient portals: Which fits your healthcare needs?

Generally, there are two global types of patient portals: integrated and standalone. The former is presented as a component of electronic health records (EMR/EHR) and is fully tied to the infrastructure of a healthcare facility. Integrated portals ensure uninterrupted data exchange between doctors and patients but, in the case of ready-made solutions, are limited by the functionality offered by the specific healthcare provider.

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Standalone portals, however, come in two forms: SaaS and on-premise. The former are hosted in the cloud and are available by subscription, which is especially convenient for healthcare providers within small organizations. Their advantage is quick deployment and configuration. At the same time, their customization options are often limited. 

As for the second category, these are software solutions installed on local servers of a specific healthcare organization. They provide comprehensive control over data but require significant infrastructure and support costs. They can also be difficult to scale and integrate with third-party solutions.

It is worth noting that every medical organization has its own regular processes and specific business tasks distributed among different departments. In particular:

• The reception desk keeps track of patient records.
• Laboratories collect, process, and store test results.
• The finance department is responsible for payments and insurance processes.
• Doctors and medical personnel work with medical records and appointments.

All the above processes can rarely be integrated into a single system, which makes it difficult to automate them using only one off-the-shelf patient portal. Moreover, medical institutions vary greatly in specialization (including clinics, dentistry, laboratories, hospitals, etc.), and ready-made products do not always meet their needs. 

If we add to this the need to comply with regional security standards for patient data, it becomes clear that out-of-the-box solutions may not be viable. This is the main reason why healthcare organizations are increasingly resorting to custom healthcare portal development.

Patient portal requirements: Key features and functionalities

Now, let's check the main functionalities and features that should be integrated into a patient portal.

User authentication and access management system

This portal component uses OAuth 2.0 and OpenID Connect for secure login. It protects users' credentials and enables multi-factor authentication. Usually, developers provide multi-level access with restrictions based on user roles (including patients, doctors, administrators, etc.). 

At the same time, when implementing role-based access, it is important to adhere to widely recognized patient data security policies, such as HIPAA and GDPR. Specifically, doctors and administrators should have full access to all patient data. In contrast, individual patients should only be able to view, edit, and delete their info.

Medical data storage

The storage is located on local or cloud servers using AES-256 and TLS 1.3 for data encryption. By the way, many cloud vendors have ready-made solutions for healthcare organizations that meet the standards of patient data privacy (including AWS HealthLake, Azure Healthcare, and others). It is also crucial to ensure that such storage is protected against data misuse and unauthorized access.

Integration with EHR systems

This integration is necessary for consolidating patient data. Thus, developers must adhere to FHIR and HL7 standards to ensure compatibility and data exchange. As for the integration itself, if we are not talking about legacy solutions, it is carried out through an API. 

Finally, to ensure that the patient portal system complies with the requirements of the National Coordinator for Health Information Technology (particularly, the ONC's Cures Act), it is essential that the platform could get full access to the patient, with all the ability to edit and delete.

Appointment schedules, doctors’ cards, and telemedicine tools

The first two components involve creating a catalog with therapists’ information and a scheduling system where patients can book visits. This can be achieved through RESTful API to synchronize with hospital calendars. Also, integrating with trusted video communication platforms like Zoom Healthcare can facilitate direct communication between patients and doctors.

Automation of bill calculations and online payments

Online payments are processed through integrations with payment gateways like Stripe or PayPal. In general, they must support PCI DSS standards. As for the automated billing system, this is essentially a regular calculator that “pulls up” data on the cost of services selected by the patient and sums them up (minus insurance and benefits, if any).

Integration with wearable devices

This is necessary so that doctors can monitor the condition of patients in real time. To do this, developers use APIs to collect data from devices (for example, from Apple HealthKit or Google Fit, as well as more specialized IoT equipment). At the same time, they must also implement a mechanism for obtaining prior patient consent to collect personal data.

Messaging 

It also makes sense to integrate a chat (with the ability to attach media files) for interaction with doctors, supporting end-to-end encryption (E2E) and using WebSockets protocols that provide real-time messaging.

User dashboards

The patient portal needs an interface for each user role. Basically, it should adapt the data and tools for doctors, admins, and patients. Among other things, it can also be enriched with advanced analytical tools. For example, Power BI or Tableau can be used to generate reports and visualize data (assessing attendance dynamics, treatment results, patient satisfaction, etc.).

How to develop a patient portal software: From concept to launch

When it comes to custom solutions, our telehealth website development services are provided in several subsequent stages. Let’s consider them in detail.

Ideation and requirements analysis

At this stage, our team consolidates the portal concept of custom healthcare portal development, according to your business goals, unique aspects of your internal business processes and IT infrastructure, the needs of the target audience, and an analysis of competitors’ strengths and weaknesses. Based on this blueprint, we create documentation indicating functional and non-functional requirements.

Architecture design

From now on, our patient portal development team has everything ready to define the project's technological stack (for the frontend, backend, and database) and choose a specific architectural approach. We also approve the necessary third-party Integrations (including EHR, payment gateways, telemedicine solutions, etc.). 

Finally, we select tools and protocols to ensure our portal has a proper security level, including data encryption, user authentication/authorization methods, diagrams of interaction between components, etc.

UI/UX design

This stage involves building interface prototypes and gradually transforming them into a full-fledged design after usability testing. At the same time, our patient portal app development experts always take into account the requirements for the accessibility of the user interface. Basically, they are most accurately outlined in the WCAG 2.1 and ADA guidelines.

Development

Now, we can start working on the frontend and backend of the patient portal. Once individual functional modules are ready, we conduct unit testing to prevent hard-to-fix bugs at later stages of the project. This stage also involves the implementation of security mechanisms and integration with third-party solutions.

Testing and quality control

When the code base is ready, our patient portal development experts conduct rigorous testing, including functional, load, security, usability, etc. This stage ensures that the solution meets the best specs and software quality standards in healthcare.

Deployment and launch

Before launching the portal, we prepare all the necessary infrastructure, build a CI/CD pipeline, and set up a monitoring system. If needed, we can train your staff on how to use the portal. After all the previous stages are checked — we usually start deployment.

Post-release support and updates

To better understand ​​​​its further optimization, our patient portal development experts regularly check the portal’s logs and metrics, collecting feedback. In addition, as post-release bugs are discovered, we fix them and, if necessary, implement new features.

Understanding the needs of your patients

A patient portal and medical website design should fully adapt to the target audience's problems. That is why it is essential to define them in advance. Based on our experience, we would like to highlight the following ones:

• Long wait time when making an appointment.
  Patients often encounter long wait times in phone and in-person queues. A patient portal can help. It lets users book online appointments 24/7 and choose a specialist. In addition, it sends SMS or push notifications to remind patients about upcoming visits.
• Lack of full access to medical data.
  Many patients are forced to visit clinics because healthcare organizations still document their test results manually. The patient portal gives access to electronic medical records, test results, and doctor recommendations, which can be easily downloaded or saved (for offline access).
• Lack of understanding of the treatment plans.
  Patients may find it difficult to track their treatments' progress, which may result in forgotten, delayed, or canceled visits and procedures. To prevent this, portals display the treatment plan and the current status of therapy. In addition, patients get notifications about upcoming procedures, calendars, and recommendations, which is very smart.
• Difficulties in paying for medical services.
  The need for patients to be physically present makes offline payments resource-intensive. Patient portals eliminate this headache with integrated payment systems, allowing users to view their payment history and current bills in just a few clicks.
• Insufficient communication with the attending physician.
  In-person appointments to explain test results and treatment plans can be time-consuming for both patients and healthcare providers. Patient portals streamline this process with online chat and video calling capabilities.

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• Weak control over the treatment of chronic conditions.
  Patients with chronic conditions often lack convenient tools for regular monitoring. Portals can address this with real-time health data visualization, medication reminders, and appointment scheduling, as well as integrating with wearable devices for continuous data collection.
• Low involvement in the treatment process. 

Since some patients find it difficult to understand how their actions affect treatment results, the patient portal development team can also add interactive tools to the portal to track patients' treatment progress or provide educational materials.
Gamification elements can enhance the effect.

Patient portal development challenges and solutions

In this section, we will analyze the most typical challenges of patient portal software development and the most effective ways to overcome them.

• Ensuring compliance with regulations.
  Telemedicine hugely relies on strong data protection, first — to comply with laws like HIPAA and GDPR, and second — obviously, it is for patient trust. End-to-end encryption, role-based access control (RBAC), and multi-factor authentication are key practices, along with regular system audits and penetration testing to ensure security.
• Integration with existing solutions in the organization's IT infrastructure.
  Many healthcare providers still use older systems that don't easily connect with modern software. To solve this, developers can build 'middleware' — software that acts as a bridge — to automate data transfer between patient portals and other systems, ensuring everything works smoothly.
• Ensuring high performance and scalability.
  Many portals frequently freeze when user traffic exceeds the original design capacity. To solve this, developers can host the portal in a cloud environment that scales as users grow and use a microservice architecture to balance the workload across the portal's services. Additionally, they can optimize a database through indexing and caching.
• Ensuring intuitiveness. 

Since the target audience of patient portals is diverse (including the elderly, people with disabilities, and people with no technical literacy), there should be universal access to the full use of all portal functionality. To solve this, during the development of the patient portal software, the team should conduct user research and surveys to guide and optimize the software effectively. They should also adhere to the compliance of this software with the WCAG 2.1 guidelines. 

• Accessibility on mobile OSes.
  As patients increasingly manage their healthcare on digital devices, patient portals must offer a seamless mobile experience. Poor mobile optimization can lead to slow loading times and display issues. Developers can address this by building progressive web apps (PWAs) or cross-platform solutions, implementing offline access for key features, and optimizing content loading with techniques like lazy loading and data compression.

Patient portal software cost: What to expect

The cost of telemedicine app development depends on project complexity,  the team involved in the patient portal software development process, geographic location, development timeline, and the scope of features. Let's examine each of the points that influenced the cost in detail:

1. Project complexity

• Basic consultation apps with user registration, appointment scheduling, video calls, and messaging: $30K — $100K.
• Advanced telehealth platforms with multi-user portals, integrated EHR, and health analytics: $100K —  $300K+.
• Telemedicine platforms with IoT/AI integration: $250K — $500K.

2. Team composition

A typical team for creating a basic patient portal usually includes:

• 2-3 developers: Where 1-2 are front-end developers, and 1 back-end developer.
• The project manager: Tracks the project goals and wins. 
• QA specialist: Tests the app to make sure it works correctly.

3. Development timeline

The time it takes for patient portal software development also affects costs. Most telemedicine apps take between 2 to 6 months to develop:

• Simple apps usually take about 2-3 months.
• More complex apps may take up to 6-12 months.

4. Geographic location

American tech experts can be expensive. For example, a front-end developer might earn over $100K annually, about $8K monthly. He might charge between $70K — $80K for a three-month project.

Hiring remote developers can save you money. For instance, Eastern European developers or other regions often charge between $2,500 and $3,500 monthly. You can easily hire a similar team for about $30K to $40K for the same project.

If you want to find out the patient portal software cost in your case, please fill out this contact form. 

Improving patient outcomes with data management: A case by Darly Solutions

From theory to practice — let's examine our relevant Darly Solutions experience through a top case from our portfolio.

In particular, we were approached by a HealthTech company specializing in consolidating unstructured medical data for organizations in the healthcare sector. They needed a custom digital solution to monitor clinical data. 

Faced with a tight deadline and the need for high precision, we meticulously planned and assigned all the UX/UI design, web development, QA, and project management tasks. We also reviewed the team's work schedule, as some members had to work overtime. Finally, we carefully chose the technology stack. We settled on Angular, HTML, CSS, Docker, ngRx, TailwindCSS, NGX Pagination, and JSON. 

Finally, our efforts paid off. We launched the product on time and met all design, functionality, and quality standards. As a result, the client has a competitive product with all the chances to thrive in the innovative telemedicine sector.

Find out more about this case here.

The future of patient portal development

In general, the future of patient portal software development is closely connected with the fast development of modern technologies, such as:

• Artificial intelligence and machine learning. 

These technologies will personalize the portal and related healthcare services. AI-powered chatbots, including ones with recognition of human voice commands, will assist with scheduling appointments and answering FAQs. In advance, machine learning can also analyze patient data and symptoms to provide preliminary diagnoses.
Blockchain.
The introduction of blockchain technologies in patient portals can be aimed at more secure storage of their medical records and ensuring access to them only to authorized users. In addition, with its help, each interaction with data (adding, editing, and deleting) will be recorded, increasing the system's transparency.

• Virtual and augmented reality.
  These technologies can form the basis of next-generation telemedicine solutions. In particular, in the future, patients will be able to interact with doctors at a distance without reducing the quality of service. AR interfaces will also help inform patients about upcoming treatment plans.
• Internet of Things and integration with wearable devices.
  IoT solutions can provide end-to-end RPM in real-time (for example, portals will be able to collect and analyze data on the patient's pulse, blood pressure, oxygen level, and activity). Based on this data, doctors can receive instant notifications of critical changes regardless of patients' locations.
• Big data and business intelligence.
  Examples of patient portals use big data to identify trends, such as tracking the rise in the incidence of a particular virus or assessing the effectiveness of treatments. Also, end-to-end medical data analysis ensures timely prediction of exacerbation of chronic diseases. Finally, doctors and administrators of healthcare institutions will be able to monitor departments' workloads and optimize appointment scheduling.
• Biometric identification.
  Biometric mechanisms can give users access to the portal through fingerprint, face, or voice scanning, making the authorization process more secure and easier.

Conclusion

Now you know everything about patient portal development and can safely choose an off-the-shelf solution or search for a team to implement a custom one. If the second option is closer to you but you would not like to turn the search process into a real headache, you can contact us, and we will be happy to discuss the details of our future cooperation to implement your idea.

In software development, selecting the proper version control and collaboration platform is crucial and can significantly influence a project's success. Today, numerous solutions are available on the market, but two of the most popular choices are GitHub and GitLab. Both platforms offer powerful features for managing code repositories, yet they possess unique characteristics tailored to different needs and project types. The choice of platform depends not only on the development team's convenience and efficiency but also on development speed, product quality, and scalability.

This article compares GitLab vs GitHub features, similarities, and differences to help you determine which option is best in 2024. We will examine both platforms' essential aspects, analyze their strengths and possible shortcomings, and provide recommendations for choosing a platform based on your project's specific requirements.

GitLab vs GitHub: The Basics

Before moving on to the details, it is essential to understand the fundamental aspects of both GitHub and GitLab. Both platforms are designed to simplify the software development process by offering a variety of tools for version control, continuous integration, and collaboration. Let's start with a closer look at each platform.

What Is GitLab?

GitLab is a comprehensive DevSecOps platform and software repository designed to facilitate the entire software development lifecycle, from planning and coding to testing, security, and deployment. 

Launched in 2011 as a simple Git-based version control system, today GitLab is more of an “all-in-one” platform that supports every stage of development. This includes not only DevOps practices such as continuous integration and continuous deployment (CI/CD), but also project management, security testing, and monitoring, making it a robust solution for all phases of software development.​

Here are the main functions of GitLab:

• Comprehensive DevSecOps platform: GitLab integrates development, security, and operations in a single platform, providing a complete toolkit for DevOps workflows.
• Compliance and audit management: GitLab helps manage compliance and audit requirements with automated compliance pipelines, audit logs, and policy management features​.
• Built-in security features: GitLab offers built-in security features like Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), container scanning, dependency scanning, and secrets detection that are integrated directly into CI/CD pipelines.
• Project management tools: GitLab offers extensive project management features such as issue tracking, milestones, task boards, and roadmaps to help organize and track projects.‍
• Remote development and Web IDE: GitLab supports remote development with features like the Web IDE, which allows developers to code, commit, and collaborate directly in the browser.

What Is GitHub?

Established in 2008, GitHub is a web platform that provides GitHub repository hosting, version control, and collaboration tools. Renowned for its user-friendly interface and thriving community, GitHub has emerged as a pivotal platform for open-source projects and individual developers.

The main functions of GitHub include:

• Strong community and emphasis on open source: GitHub is known for its active developer community and many open-source projects.
• GitHub Copilot: GitHub offers an AI-powered code completion tool called GitHub Copilot that provides code suggestions directly in the editor, significantly increasing developer productivity.
• Packages: GitHub integrates package management into the platform, allowing users to host and manage software packages, and use them as dependencies in other projects, all within GitHub.‍
• Security and code scanning: GitHub provides security tools such as Dependabot for automated dependency updates, code and secrets scanning.‍
• Integration with third-party tools: GitHub offers many integrations with popular development tools such as Slack, Trello, etc.

GitLab vs GitHub: Similarities 

Both platforms from our GitLab vs GitHub comparison have a lot in common, making them popular choices for developers:

• Git-based version control: GitHub and GitLab use Git for version control, allowing developers to track code changes and collaborate on projects.
• Collaboration tools: Both platforms provide collaboration features, such as pull requests, merge requests, code review tools, and issue tracking.
• Continuous integration and delivery: GitHub and GitLab support tools for continuous integration and delivery, which helps automate the development process.

Key Difference Between GitHub and GitLab

Despite the similarities, there is critical difference between GitHub and GitLab:

• Hosting: GitLab offers the option of self-hosting, allowing users complete control over their repositories, while GitHub mainly focuses on cloud hosting.
• Pricing: GitLab provides a free version with many features, while GitHub has a more limited free version with advanced features in paid plans.‍
• Open source: GitLab itself is open-source software, allowing anyone to study its code and participate in its development, while GitHub offers some open-source components but is not fully open-source.‍
• UI/UX: GitHub’s interface is known for being simple and user-friendly, making it easy for new users to navigate, especially for open-source projects, while GitLab’s interface is more complex due to its wide range of features, which can make it more difficult for beginners to learn initially.

GitLab vs GitHub: Which Is the Best Option?

The choice between GitHub and GitLab depends on your project's specific needs. GitLab is preferred for teams looking for a comprehensive DevOps platform with built-in CI/CD tools, self-hosting capabilities, and additional features for project management. For example, large enterprise projects that require an integrated approach to continuous integration and deployment will find robust deployment tools and extensive workflow customization options in GitLab. Essential aspects of choosing GitLab are the possibility of self-hosting and integration with other project management systems.

On the other hand, GitHub is ideal for open-source projects, individual developers, service providers and teams who want to take advantage of a large community, a broad ecosystem of integrations with popular third-party tools and ease of use. This makes GitHub an excellent choice for open-source projects where visibility and community engagement are essential and for small or medium-sized teams working on collaborative projects. The main advantages of GitHub include:

• A large community of developers.
• Access to many third-party integrations and plugins.
• A user-friendly interface for collaboration.

When choosing a platform, it's not just about the features; it's about your project. It's essential to carefully consider the specifics of your project, the number of participants, the need for integration with other tools and the requirements for continuous integration and deployment. This thoughtful approach will ensure you make the right choice for your project's success.

GitLab and GitHub Alternatives

In the world of software development, there are many tools to help effectively manage repositories. In addition to the popular GitHub and GitLab, other platforms can be useful for your projects. Consider a few of them:

• Bitbucket: Offers integration with Jira, making it convenient for teams that use this tool for project management. In addition, Bitbucket supports Mercurial, which can be helpful for teams using this version control system.‍
• SourceForge: This site is famous for open-source projects and has an extensive software archive. It allows users to host projects and provides tools for version management and code collaboration, which makes it attractive for open-source developers.‍
• Azure DevOps: This is a comprehensive platform for DevOps from Microsoft that provides a complete set of tools to manage application development, testing and deployment. Azure DevOps integrates with other Azure services, making it an excellent choice for organizations already using Azure infrastructure.

Conclusion

In the world of software development, you are choosing the platform that best meets the needs of your project. GitHub and GitLab offer powerful tools for managing repositories and collaboration, but their unique advantages make them more suitable for different use cases. In addition to these two popular options, it is worth considering other platforms such as Bitbucket, SourceForge and Azure DevOps, each of which has its characteristics and advantages. Consider the specifics of your project, integration requirements, number of participants and other important factors to make the best choice for your project. The deliberate choice of platform will help to increase the team's efficiency, ensure the final product's quality and contribute to the success of your project as a whole.

Specifically, according to the Exploding Topics resource, in 2024, Android has a 70.93% global market share while iOS only has about 25% of it. However, both platforms are undoubtedly popular, and each of them, with the right approach to development and promotion, can provide product owners with a stable income. Below, we will reveal the differences and similarities between iOS and Android development, paying special attention to security and customization options.

Android vs. iOS App Development: Key Differences

Let's first look at the fundamental differences in Android and iOS development.

Programming languages

When it comes to native development, the most popular Android development language can be considered Java or Kotlin (they are both officially supported by Android’s original IDE, but the last one is preferable for new projects). As for native development for iOS, here, developers will need knowledge of Objective-C or Swift (generally speaking, this is the best option for new projects, while Objective-C is mainly used to support existing solutions that were originally written in this language).

Development environment

As the primary development environment for the Android platform, Android developers use the open-source Android Studio IDE, although in some cases their choice may also fall on Visual Studio, Eclipse, and some other development environments. At the same time, iOS developers usually resort to the help of Xcode with the integrated iOS SDK. 

Differences in design

iOS development requires following the platform’s own principles for user interface design listed in the Human Interface Design Guidelines (the main aspects of which are color variety without shadows (Flat Design Depth), minimalism (Clarity), and content-first approach (Deference)). In the case of Android development, these are the recommendations for recreating Material Design (the main aspects of which are expressing the hierarchy of elements through their size, colors, and shadows (Metaphoric Nature), using bold typography to highlight important elements (Bold Graphical Design), visualizing reactions to user actions (Meaningful Animation), as well as adapting the design to devices of different form factors (Adaptive Design)). Also note that Android allows the development of applications for operation in Kiosk Mode – this will be useful for businesses presenting their services and/or products through software installed on corporate Android-based devices.

Hourly rates

According to Glassdoor, the average annual salary of an Android developer in the US ranges from $91K to $135K, while for an iOS developer this range is from $101K to $174K. From this, we can conclude that, on average, the iOS app development cost (if you stick to the hourly rate for specialists) will be somewhat higher compared to the Android app development cost, all other things being equal (in particular, the same number of supported device formats and OS versions).

Complexity of development

It is worth noting that native Android development tools and iOS mobile app development tools are quite easy to deal with and, in general, have a low entry threshold. That is why the complexity of implementing software for a particular platform should be considered primarily from the point of view of ensuring compatibility. The fact is that if you are planning Android development to cover as many user devices with different form factors as possible, your team will have to spend a lot of effort and time. Also, there is the need to provide compatibility with earlier versions of Android and, accordingly, adapt the software for devices that support them. Therefore, the development process for Android can be much longer than in the case of iOS, a platform that is characterized by a relatively small number of compatible user devices. On the other hand, for iOS development, the entire team must be equipped with macOS-based devices — only then will they be able to build the software and successfully test it in an emulator.

iOS vs. Android: Security and Privacy

The main difference between iOS and Android in terms of security lies in the fact that iOS security is more focused on providing strong software protection (which is facilitated by its closed nature and limited number of supported devices), while Android focuses on a combination of software and hardware protection (due to its initial open source nature, which can still be violated by individual vendors creating their own Android-based OSes, as well the variety of supported user devices). In the end, it is impossible to say that one of these operating systems is more secure or, on the contrary, more vulnerable, since by following the standards and generally accepted rules of secure development, you will be able to achieve optimal compliance for your software as well.

Which Platform Has a Bigger Market Share?

At the very beginning of this article, we indicated that Android is the undisputed leader in the mobile software market, with almost 71% market share. However, it is worth noting that the ratio of market shares between platforms may vary depending on the business niche for which the application is created. Moreover, there is rather old research that owners of iOS devices are more willing to download paid applications, while owners of Android devices prefer free software. As a result, this factor can determine your monetization opportunities for your app, too.

Which Platform Has More Customization Options?

In terms of customization options, Android gives developers more flexibility due to the open nature of the platform. Thus, they get more space for creativity, which allows them to implement non-trivial designs and functionality. In turn, the iOS platform is a closed ecosystem with its own strict compliance rules. This concept is aimed at maintaining uniformity of user interfaces, so it will not be possible to create something too non-standard on its basis.

Android vs. iOS App Development: Which One to Choose

Ultimately, we cannot say that development for any one of the platforms, be it iOS or Android, is more profitable. Everything depends on the niche for which the software solution is being implemented, its localization, and many other factors that determine the size of the target audience.

Additionally, it is important to be aware of app store fees for paid software and software with in-app purchases. In particular, iOS paid apps, in-app purchases of digital goods or services, and/or linking out to purchase digital goods and services on your website are subject to a 17% fee (or 10% If you're enrolled in the App Store Small Business Program/the Apple Video Partner Program/News Partner Program or renew a qualifying auto-renewal subscription beyond one year); also, if you use App Store payment processing and related commerce services for in-app purchases, you will be charged a 3% fee. As for Google Play, here, the fee is 15% on the first $1 million in annual revenue (or 30% on annual revenue exceeding $1 million), 15% on products with an auto-renewing subscription (regardless of annual revenue size), and 15% or less for developers who qualify for the Play Media Experience Program.

By the way, if you find that the ratio of potential users for each platform is approximately 1:1, you can consider the cross-platform app development option, which involves creating a single code base for iOS and Android platforms. In this case, you can save about 30% of the budget compared to developing two native applications, and also bring the launch date of your mobile solution closer. The only thing is that, like any other type of software development, this one also has some restrictions.

Regardless of whether you are considering cross-platform or native mobile app development, you can always choose us as a reliable service provider of custom mobile solutions. We will implement your business idea with the minimum possible budget without compromising its quality and select the best approaches and tech stack to ensure its competitiveness and profitability over the long term.