Daria Lymanska
CEO & Founder

Too many requests! You have made too many requests!! No more requests!!!
– How many times do you have to hear that before you get really angry?Amazon Chime API’s request throttling tested our patience like this. But all we ever wanted was to make a simple text chat app work! In this article, you’ll find out why Chime was so unkind to us, what we did to turn things around, and how you too can follow the path we forged.

In the design and operation of digital products, it is essential to detect errors and ensure that these products fully comply with specifications (both generally accepted and defined by their owners). For example, in the field of healthcare, using such solutions directly impacts the health and life of patients and the level of efficiency of medical services. So, let’s delve into this topic. 

Objective of Quality Assurance in Healthcare App Development

So, let’s find out why QA is important. In general, it is one of the integral parts of software development, especially in the medical field. After all, in the field of medical services, the fate of the patient's life and health is decided every day. Digital solution that looks and operates as intended (of course, thanks to the quality assurance benefits) provides the ability to prevent all potential errors as efficiently as possible and ensures that applications meet modern medical standards. 

Regarding the importance of quality assurance in healthcare applications, the following points can be distinguished:

  • Safety of patients: At the heart of QA in healthcare software development is patient safety. The timely testing of healthcare applications that could impact a patient's health is a critical aspect. This includes verifying medicine dosage, ensuring the accuracy of diagnostic algorithms, and the functionality of the patient monitoring system. Any malfunction, even for a brief period, can lead to serious errors, underscoring the importance of reliability assurance.
  • Data privacy: The guarantee of absolute protection of patients' personal data from unauthorized access. Due to their specificity, medical applications regularly process a huge amount of information, so the introduction of modern encryption methods is critical.
  • Compliance with regulatory requirements: A number of modern healthtech standards like HIPAA and GDPR are created for a reason. Therefore, absolutely all software should be developed to meet these requirements. Civilized countries actively implement official app development rules. If these laws are ignored, it is undoubtedly a direct path to legal accountability, with all the attendant consequences. The implementation of reliable digital solutions reduces the chances of getting a fine or a lawsuit until the loss of a license.
  • Optimization of regular processes: The higher the efficiency of the application, the better the performance and accuracy of work within the medical professional team. In this way, medical staff can access the necessary information, thus minimizing the time spent on data processing. This guarantees both speed and high accuracy of decision-making regarding the further treatment of patients.

Risks Associated with Poor Software Quality in Healthcare

No one will argue that some medical institutions ignore the risks of using legacy software that doesn’t meet the modern healthtech regulations. However, this is a very serious and critical topic that can significantly impact patients' safety and lives and the effectiveness of daily processes.

Numerous errors, incorrect diagnoses, and, as a result, incorrectly prescribed treatment all directly threaten the patient's life and health. Also, do not exclude the occurrence of legal and reputational problems (fines or a prominent indicator of loss of confidence on the part of the public, both patients and employees of a particular medical institution). Unreliable digital solutions automatically complicates the interaction between employees. It leads to a decrease in the productivity of daily medical practice because it complicates the possibility of uninterrupted access to all necessary data and the exchange of information between departments and specialists.

Types of Testing in Healthcare Applications Development

There are different types of healthcare application testing, but the most common and popular among them are the following types:

  • Performance testing: It includes analyzing the application's speed of action and navigation, taking into account different levels of load.‍
  • Regression testing: It defines how much each of the module functions meets the requirements.‍
  • Security testing: It implies checking the protection of each patient's data from illegal access by unauthorized users.‍
  • Usability testing: This example of quality assurance in healthcare is designed to evaluate how user-friendly the application is, ensuring it is convenient for both healthcare industry employees and patients of all ages.

Healthcare app testing features are primarily critical, including the need for strict compliance with regulatory requirements and safety regulations.

The Future of Quality Assurance in Healthcare

Now, knowing the answer to the question: “What is quality assurance in healthcare?”, let’s talk about its future. Specifically, today, we can define three the most sustainable trends:

  • Implementation of AI and ML-based solutions aimed at automating the testing process, independently identifying bugs, and preventing them in advance;
  • Combination of DevOps and Agile, which ensures closer interaction between development and testing teams, ultimately reducing the number of bugs and speeding up their fixing;
  • Using cloud-based testing platforms that provide scalability of QA healthcare scenarios without compromising the budget.

However, in the coming years we can expect something more revolutionary than the actualization of the above-mentioned directions since the healthtech sector is actively invested in by both governments and private institutions.

Conclusion

Now, you know the answer to the question: “What is quality assurance?” and can understand the role of QA in software testing – generally speaking, it is crucial regarding ensuring patient safety and the performance of the healthcare delivery process. Minimizing risks during the medical quality assurance process and creating reliable medical applications are possible only through the use of modern technologies and compliance with all official standards provided by a qualified service provider.