Software Quality Assurance in Healthcare: Why It Matters

If you have ever used ChatGPT to find answers to your text queries or DALL-E to generate images, you are already familiar with generative AI. In a nutshell, this type of artificial intelligence is capable of creating unique text, images, and other media as a response to a user query, using training datasets. Despite the advancement of such solutions, they are not without their drawbacks. In particular, one of the key problems with using such solutions is, unsurprisingly, the privacy of user data, which we will actually discuss below.

What Are Some Challenges of Generative AI

So, what are the challenges of generative AI? Let's find out right now.

• Ethics of generative AI models. The ethics of models used by generative artificial intelligence means, first of all, the absence of bias in their responses, as well as ensuring their objectivity and transparency. In practice, providing the first two properties can be difficult – mainly because a service provider developing an AI model usually has limited data samples. As for transparency, it also indirectly depends on the size of the data samples – the more limited and narrowly specialized they are, the greater the risk that the generated solution to the user problem will not consider generally accepted provisions and axioms.
• Using someone else's intellectual property. Generative AI always uses some sample of data for training. This data, in turn, may be protected by copyright – therefore, there may be a difficulty in transferring ownership of the generated content. Actually, this highlights a larger issue that questions the integrity of the use of AI, especially for commercial purposes. If we add to this the blurring of the geographical boundaries of laws related to the generative AI applications, it becomes clear that the solution to this problem must be taken at the international level.
• Potential harm from generated responses. Some organizations in the healthcare, financial, legal, and other sectors, using generative AI, expose their consumers to certain risks – the fact is that the answers it produces may contain potentially dangerous recommendations. Moreover, due to the possible differences in the context of user queries, identifying those answers that can cause harm to users can be quite difficult. That is why, along with the careful development of generative AI models, it is also important for these organizations to pay attention to the implementation of other mechanisms that would set delimitations for the generated answers.
• Compliance with generally accepted user data privacy policies. Finally, if you plan to gradually expand the geographic reach of your AI solution, you will need to ensure that it meets the user data security and privacy standards in the region where the specific user is located. Specifically, these may include the EU General Data Protection Regulation (GDPR), the EU Artificial Intelligence Act (EU AI Act), the California Consumer Privacy Act (CCPA), and so on. But that’s not all: currently, due to the popularization of AI in various fields, a lot of new legislative provisions are being developed, such as the UK’s AI and Data Protection Risk Toolkit, the NIST AI Risk Management Framework, China’s Generative AI Measures, India’s Ethical Guidelines for AI in Healthcare and Biomedical Research, and so on. That’s why long-term fixing user privacy issues in generative AI solutions may be quite challenging.

Solutions for Data Security in Generative AI

In this section, we propose to understand how you can overcome the above-described obstacles in AI data security or, at least, mitigate the consequences of encountering them.

• Creating ethical AI solutions. Data for training models is collected from people who may introduce their own biases. Moreover, AI itself can create biases according to its own algorithms for interpreting the data used for training. Thus, to ensure the transparency of the answers produced by a solution based on generative AI, it is important to additionally implement algorithms for comparing this data with third-party reliable sources of information. 
• Introduction of comprehensive data security AI mechanisms. Any data considered to be someone else's intellectual property and used by generative AI for learning may cause harm or loss to its owners who provide it. To prevent this, you should take care in advance of non-disclosure of your users' information and, as an option, provide them with clear and understandable notifications about for what purpose, by whom, and how their data may be used by your software in the future.
• Eliminating harm from generated responses. To ensure that the responses made by your AI-powered solution are safe for end users, you need to pre-define the rules and parameters that the AI ​​must follow when generating them, as well as implement checking and verification mechanisms to make the generated content safe. And, of course, do not forget to introduce an AI and data security system for monitoring your solution’s operation, which would allow you to fix situations with potentially harmful responses – this will give you a direction for further optimizing your training model. 
• Compliance with AI regulations. The first thing to start with is to ensure reliable user data access control and compliance with the most strict encryption and privacy standards. However, due to the constant discovery of new vulnerabilities even in the most reliable generative AI security mechanisms, you will need to conduct regular checks and audits of the operation of your AI driver solution. Finally, you will need to train the team working on your project on generally accepted rules for using AI and data for its training.

Conclusion

Now, being aware of the most common generative AI security risks, you can start working on your project, keeping it with all necessary policies and standards in time. Also, if you are looking for a service provider to delegate secure AI development without unnecessary doubts, feel free to contact us.

In today's world, social platforms have become an integral part of our everyday lives. They provide the opportunity to communicate, share information and create communities, making them a powerful tool for business. Their popularity and influence on modern society have led many companies to realize the potential of social platforms in the context of B2B solutions.

Let's break down the process of implementing such social platforms step by step:

• Defining goals and requirements

The first step in developing social platforms for B2B businesses is to define specific goals and requirements for your project. You need to be clear about what features and capabilities should be available on your social platform. These include user profiles, sharing features, instant messaging, community building, and more. Determine what specific goals you want to achieve, such as expanding your network, attracting potential customers, or strengthening customer relationships. Understanding your goals will further guide your overall strategy and implementation. Prioritize and develop an action plan to address all the requirements of your B2B business.

• Choosing the right technology platform

The next step is to choose the right technology platform for developing a social platform. Many frameworks and tools can help you in this process. For example, you can use popular open-source frameworks such as Ruby on Rails, Django, or Laravel or choose ready-made social platforms such as BuddyPress for WordPress or Sharetribe for developing marketplaces. The appropriate choice of technology platform depends on your needs and your company's capabilities.

• Designing the architecture and database

After choosing a technology platform, it is essential to design the architecture of your social platform. This includes creating the database structure, defining modules and system components, and establishing interactions. A modular approach is recommended to ensure the flexibility and scalability of your social platform. Divide functionality into modules such as authentication, user profiles, messaging, community management, and others. This approach will simplify your platform's development, testing, and support.

• Designing the user interface

The user interface is a key element of any social platform. Designing an attractive and intuitive user interface will help attract and retain users on your platform. Remember your company's brand identity when designing and ensure user-friendly navigation and clear and attractive interface elements.

• Implementing functionality

At this stage, you can start implementing the basic functionality of your social platform. Provide the ability to customize user profiles, set access rights, filter content, and other features necessary to ensure the platform's security and usability. Create modules for registering users, creating profiles, sending messages, forming communities, and other elements that meet your requirements.

• Integration with external systems

Integrating with external systems is a crucial step when implementing a social platform in a B2B business. Enable data exchange between the social platform and external systems to provide a unified flow of information and improve the efficiency of your business. These can be CRM systems, electronic payment systems, analytics tools, and other applications your company uses.

• Testing and launching

Conduct thorough testing before launching your social platform to detect and fix possible bugs and issues. Perform functional testing, compatibility testing with various browsers and devices, and security testing. Once testing is successfully completed, you can begin launching your social platform. Install the necessary server resources and configurations, and configure the security and scalability of the system. As you launch, monitor the process and ensure all components work correctly.

• Support and update

Developing and implementing a social platform is just the beginning. It's essential to continue to provide support and updates to your platform as needed. Regularly release updates, fix bugs, and add new features and enhancements to meet the needs of your audience. Provide timely support to users, answer their questions, and guide how to use the platform.

• Analysis and optimization

Integrating social platforms into B2B solutions provides an opportunity to collect valuable data and metrics. Analyze this data to understand which features are used most often, what issues arise, and what improvements can be made. Use analytics tools to measure the effectiveness of your social platform and make informed decisions to optimize it.

Summary

Incorporating social platforms into B2B solutions can significantly benefit your business. However, for this process to be successful, you need to properly plan, design, and implement a social platform, taking into account your company's technical aspects and requirements. By following the steps outlined above and paying attention to detail, you can create a powerful tool to help strengthen your business connections, expand your customer base, and make your company more competitive in your business domain.

Perhaps you are one of those people who believe that any experienced software engineer can be involved in any project. But in reality, it doesn’t work like that: depending on your task, you may need different expertise from the core members of your development team. Below, we will highlight existing types of software development and briefly consider their specifics.

Types of Software Development

The division of software development into types primarily depends on the platforms for which the created project is intended, that is, the user environment where it will be deployed. This could be a web browser, cloud, mobile, desktop, IoT, or embedded operating system. There are also platform-independent solutions that can be run on several operating systems without any restrictions. 

Ultimately, the deployment environment turns out to be one of the main factors influencing the choice of the project’s technology stack, and, therefore, the developers themselves, who have the appropriate expertise.  

Web Development

Web development involves creating different types of software – web applications and websites – that run through an Internet browser. Along with this, you have to understand that to implement your web solution, you will need several specialists at once whose scope of work will be concentrated within the following subtypes of web development.

Frontend Development

Frontend development concerns the creation of that part of the project with which the end user directly interacts. In particular, this consists of creating a user interface as well as functionality that is performed without the participation of a server and database.

Backend Development

Backend development lies in the implementation of the business logic of the project and its connections with the database/databases. This is its server part, which is hidden from the eyes of end users.

Full-Stack Development

Full-stack development involves a combination of frontend and backend development, but unlike them, it requires the participation of more general specialists who are well-versed in both server and browser technologies.

Mobile App Development

Mobile app development is aimed at the implementation of projects for mobile operating systems – usually iOS and Android. At the same time, there are also cross-platform projects that work equally well regardless of what OS is installed on the end user’s device.

iOS App Development

iOS app development involves creating applications completely tailored to work on the iOS operating system. Such projects require developers to have knowledge of Objective-C, Swift, and Java programming languages, as well as platform-native technologies and tools.

Android App Development

Similarly, Android app development is aimed at projects tailored to the specs of the Android mobile OS. To do this, developers need to have strong programming skills in Java and Kotlin, and be able to work with the Android Toolkit.

Cross-Platform App Development

Cross-platform development allows developers to cover several mobile platforms at once. In this case, they create a universal code base based on a single technology stack, regardless of which OS will run on user devices. From a business perspective, cross-platform projects allow you to achieve faster launch and lower budget since instead of several separate applications and teams that will work on them, you can hire just one that will create a software solution that can be simultaneously deployed on numerous platforms.

Embedded Software Development

Embedded software development involves creating solutions to control machines or devices that are more primitive than computers, called embedded systems. This software development model is completely tailored to the specific hardware on which the software solution runs and has significant restrictions on the consumption of its resources.

Desktop Application Development

Desktop application software development consists of creating applications that are used to work offline on user PCs and laptops. Instead of applying the computing power of servers on the hosting provider's side, they rely entirely on the resources of the user device on which they are installed.

DevOps and Continuous Integration/Continuous Deployment (CI/CD)

DevOps is a set of interaction practices between developers, testers, and other IT specialists in a project team needed to increase their performance and improve the quality of the work results. Typically, DevOps is applied to launch new versions of software regularly. In turn, CI/CD is one of the DeOps techniques, which consists of automating the software development process to ensure a recurrent development life cycle with a continuous delivery of the program code.

IoT (Internet of Things) Development

IoT development, also called M2M development, is aimed at creating software for systems where devices exchange data with each other without human intervention. These could be physical security systems, smart home and smart city solutions, logistics systems, and so on.

Cloud Development

Cloud development involves creating software that is run on a remote web server using a subscription-based delivery model. From the point of view of end users, this approach ensures the high availability of such software products since they only need to have access to the Internet.

Augmented Reality (AR) and Virtual Reality (VR) Development

While the development of augmented reality solutions involves using the camera of a smartphone or tablet on the user's device (this is necessary to overlay digital objects in the user's real environment), virtual reality solutions also need the use of special wearable devices, such as VR glasses. 

Blockchain Software Development

Blockchain software development involves the creation of decentralized platforms, consensus protocols, smart contracts, and other blockchain-related solutions. Although this type of development became popular thanks to crypto projects, today, it covers a long list of niches, from logistics and healthcare to insurance and finances.

API Development

API development is the creation of software tools that allow independent software components to interact with each other using a set of definitions and protocols. Typically, APIs are used to integrate systems, services, and applications to ensure seamless and secure data exchange between them.

Choosing the Right Development Type

At the very beginning of the article, we already indicated that the deployment environment is the main factor influencing the types of software products that you should focus on creating. However, there are also a number of other aspects that will help you make the correct choice. These may include the following:

• Project needs and objectives – they will help your team to define not only the tech stack but also the most suitable software development methodologies (usually, they are related to Agile)
• Your business niche – it can be finance, healthcare, entertainment, e-commerce, industrial, education, logistics and supply chain, or something else
• The resources you have – the specialists you’ve already hired, the project budget, access to data that will operate your software solution, etc.

As for small projects, they are usually dedicated to web development, mobile development, or desktop development — in such software development types, the talent pool is usually wide, and you will be able to choose specialists with the optimal ratio between expertise and rates. However, don't forget that choosing development services that are too cheap may mean you end up having to redo the project from scratch because it doesn't meet your expectations.

Trends in Software Development

Finally, let's take a brief look at the technologies that will be trending in the coming years and which ultimately can provide a strong competitive advantage to your project:

• Artificial intelligence and machine learning – today, these technologies find a wide variety of applications, from personalized search results and chatbots to smart analytics and forecasting
• Augmented and virtual reality – we have already mentioned these two trends above, so we would like to emphasize that their implementation becomes more and more affordable to project owners 
• Internet of Things – we also talked about this trend above; its relevance is explained by the possibility of on-site data collection from devices to which the user does not have physical access
• Personalized user experience – in general, it can be achieved not only with the help of machine learning but also through predefined algorithms
• Blockchain – it’s needless to say that the number of blockchain software development projects is growing every day, and currently, they cover not only the crypto industry

Conclusion

Now, after reading this article, you will be able to understand what type of project you can classify as and what specialists you will need in your project team. At the same time, whichever of the above-described examples of software development you choose, you can always contact us, and we are guaranteed to implement your business idea according to your requirements.

‍