Career-focused LMS: Securing a 78% engagement rate with gamification and an intuitive page builder
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Project overview
How do we keep learners engaged? That’s the central question career-focused educators around the world ask themselves. Argyle, an EdTech company from Nigeria, decided to provide the ultimate answer to this question: a career-focused learning management system (LMS).
Our client’s LMS was meant to do more than drive learner engagement with gamification and personalization, however. Argyle wanted the platform to become a true time saver for educators so that they could focus on learner outcomes instead of course management or page design.
To bring this vision to life, Argyle needed an expert in human-centered design to craft user flows that promote learner engagement and save educators’ time.
That’s where we came in.
Services
Challenges
Argyle’s key challenge was ensuring the product’s interface would drive user engagement among learners and educators.
The LMS required expertly designed gamification features and personalized dashboards to address this challenge on the learners' side. To win educators’ favor, the platform would need to facilitate course content creation and management and provide intuitive reporting and analytics features.
In addition, our client needed us to design a website to promote the product while ensuring its consistency with the LMS design choices. Argyle LMS didn’t have a logo when we started the project, so we were tasked with creating one for the company.
Here are the key business needs and requirements we defined together with our client during the discovery phase:
Strategic business needs
01 Achieve a free trial conversion rate of at least 20% within the first year
02 Keep the customer churn rate under 15% within the first year
03 Reach the net promoter score (NPS) of at least 70 within the first year
04 Secure a user engagement rate of at least 60% within the first year
05 Limit the drop-off rate to 20% within the first year
Technical requirements
01 Design a logo for the product based on the client’s existing brand identity
02 Develop a cohesive brand book for the website and the LMS
03 Design a responsive, human-centered UI/UX for the product’s website and the LMS itself
04 Ensure an average task success rate of at least 80%
05 Minimize time on task for each user flow
06 Achieve a system usability scale (SUS) score of at least 70
Our gamification and human-centered design expertise can help you drive conversions and retention.
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Solutions
Based on our user research, we created wireframes for the LMS user flows and refined them in iterations until every action was as straightforward and fast as possible. We ensured the interface meets the needs of educators, learners, and admins alike.
As a result, our client received the design prototype for the whole LMS, which included the following features:
- Built-in video conferencing and chat
- Calendar view
- Course management for teacher-led, blended, self-paced, and microlearning classes
- Portals for organizations with templates and customization options
- Template-based course content creator with a page builder for customization
- User profiles and management
- Gamification (games, rewards, goals)
- To-do lists for task management
- Admin panel with analytics and resource management
- Analytics and reporting
In addition to the LMS design, we also delivered a minimalist website design for Argyle with decluttered layouts and streamlined information architecture. We ensured the website’s interface was consistent in its look and feel with the LMS itself and created responsive layouts for mobile and tablet screens in addition to the desktop design.
Finally, our client received a well-balanced, modern logo design for its website and the LMS. We ensured the logo was vibrant and contrasted to fit harmoniously into any context.
Hassle-free content creation and portal builder
We designed a powerful page builder for organization portals, course pages, and course materials to save time for educators and organizations alike. It combines aesthetically pleasing design templates for a quick setup with a robust drag-and-drop builder for page customization.
As a result, educators and organizations can benefit from a stunning, intuitive design that gives off a professional look without employing advanced design skills. The ease of adding and managing course content and portals was the most frequently praised feature in the NPS feedback, helping the product secure a score of 81 among early users.
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Customizable dashboards
Different types of users expect to see different information in their dashboards. So, we designed three dashboard types for each category: admin, educator, and learner. If need be, users can also easily customize their dashboards with pre-built components using an intuitive dashboard builder.
Thanks to our focus on visual communication and a streamlined information architecture, users can easily take stock of all vital information at a glance. This, together with customization features, helped secure a 78% engagement rate across all user categories.
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Gamification features
We leveraged our gamification expertise and user research to help our client refine these features for maximum impact. The final LMS prototype included three main types of gamification capabilities: games, rewards, and goals. We also designed intuitive setup and management user flows to enable educators to effectively leverage and adapt gamification to their needs.
These comprehensive, flexible gamification features helped drive learner engagement, which reached 81% for this user category.
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Streamlined exams and assignments
To meet a variety of educator needs, we designed screens for 10+ assignment types and exams, including surveys, essays, quizzes, and more. The LMS also comes with a built-in plagiarism checker that allows educators to easily check submitted assignments without leaving the platform.
Thanks to our iterative improvements for this module, its early user feedback resulted in a SUS score of 82, higher than the platform’s average of 76.
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User profiles
To promote interaction among learners and between learners and educators, we designed an intuitive user profile page that communicates all learner details at a glance. We ensured managing and updating the information is easy with a convenient form, complete with exhaustive labels and instructions.
In our user testing, filling out and updating user profiles were the two tasks with the highest success rate (93%), all thanks to the clear layout and exhaustive instructions.
Analytics and reporting
Admins and educators can view all course and class statistics in a single customizable dashboard, all while being able to dive deeper into individual learner progress if necessary. To save them time on reporting, the platform also provides automated custom report generation capabilities.
Our focus on intuitive data visualizations in the UI/UX design helped turn analytics and reporting into an effective tool for assessing learning outcomes and tracking performance. This enabled admins and educators to make truly data-driven decisions.
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Tech stack
Impact
Our efforts to create a human-centered, responsive UI/UX design enabled our client to reach and exceed the set goals, including:
We can help you streamline user flows and drive engagement with powerful gamification and personalization features.
Contact usTestimonials
The responsiveness, attention to detail and high-level communication from Darly Solutions was outstanding. Communication with the team was all online and was absolutely seamless. They were highly responsive, worked to tight deadlines and provided great feedback and communication throughout the entire project to ensure it remained on schedule and all quality requirements were being met. They exceeded all of our expectations, from design through to delivery.
LLC Darly Solutions's team performs well since the collaboration started. They are fluent in specific programming languages, they are also fluent in English, and they have a great response time. What is most unique and impressive about Darly Solutions is that everyone in the team is inherently communicative and understands the expertise of their respective fields. The team is very agile and can predict stress situations in which we work together to fix and maintain.
Darly Solutions' work so far inspires confidence, as they're skilled and trustworthy. The health platform is incredibly happy with their work. The team at Darly is communicative, responsive, and responsible. I’d recommend them to people looking to do more than build a simple little software.
By collaborating with Darly Solutions, there is a significant improvement in the project's quality of codes compared to their original codebase. They lead efficient project management and keep the client updated with their reports. They're a flexible team that delivers promising results. They don't just do as they're told, they actively participate in the design process, which is going to yield us a much better platform in the end.
Darly Solutions was able to develop the site with all functions running. The team was responsive throughout the engagement. They excelled at scheduling and delivered projects on the specified timeline. The whole team was a pleasure to work with. I am very glad that I entrusted them with my project, this is the best company for me!
The quality of their work is very high, and we get very good customer feedback on what our site looks like. They're very reliable and have a great overview of the technologies they're using. They meet our deadlines and are very accurate with their time estimations on a project. In addition, they're responsive and great with communication with a great command of English — it's very easy to talk to them. Moreover, we've integrated them into our development and scrum process, where we have daily stand-ups with their project manager and developers through Slack.
LLC Darly Solutions are highly skilled at UI/UX and follow very good engineering standards, and have been very professional in its approach to all the work to date (including the initial consultancy, which was the deciding factor). They have taken ownership of the work in way that demonstrates how much they value the work they are doing and consequently the work we are doing. I am gaining confidence that the decisions they make are good decisions and that this will result in a product that will exceed our initial expectations.
Darly Solutions developed the app in a quick manner, and the code quality was excellent. The professional team was committed to building a successful product. The code quality was good, and the app has been built in a little more than 1 month, which is a result I'm very happy with. They were laid back but professional at the same time.
Darly Solutions’ work helped my business tremendously. They were able to identify key areas for growth and improvement. The team was communicative and professional throughout the entire engagement. LLC Darly Solutions is a solutions-oriented vendor that drives results. They’re really professional and they know what they’re doing. The team knows how to identify my problems and solve them.
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