Shift scheduling and management

To streamline shift scheduling and management, we had to condense vast amounts of information in a single dashboard. We opted for implementing a table view that gives a comprehensive overview of upcoming shifts for each employee at a single glance.

This view minimized the risk of human error (e.g., double booking for a shift or a shift left unfilled) and improved manager productivity.

We also ensured that shift scheduling and absence requests can be handled with a minimum number of actions. Our user flow refinements reduced the time on task for these two workflows by 46% compared to the first design iteration and helped improve manager productivity by 33% as a result.

Task management and calendar

The HR management system included robust task management features, as well as a calendar overview for meetings and events. Both components had the potential to save time for managers, but we had to ensure the range of capabilities wouldn’t confound them.

To that end, we brought all task management features to a separate hub, easily accessible from the navigation menu on the left. Assigned tasks are automatically synced with employee profiles, while the assignees get real-time notifications about new tasks in their apps. The intuitive calendar view, in turn, enables managers to easily stay on top of all meetings, events, and tasks.

Our intuitive user flow optimizations ensured users could leverage these features without having to grapple with a steep learning curve. That contributed to a 33% productivity improvement among managers and helped the product reach an 84% CSAT.

Communication tools

The system enables users to create private and group chats, removing the need to switch constantly between external messaging apps like Slack and the HR management system. The messaging hub can meet various needs, from sending automated reminders to holding team discussions in a structured way.

We ensured that the messaging experience matched the design conventions of other popular tools in Switzerland. Based on our research, we added the media tab so that users can easily look up shared attachments. This allowed users to start using these features with little to no onboarding necessary, improving feature adoption.

 Integrated recruiting tools

As the client wanted the product to be an all-in-one system for HR management across industries, recruiting tools were a must. To avoid overwhelming users with them, we ensured the module layout and workflows are consistent in look and use with the rest of the platform.

To facilitate recruiting processes, we designed intuitive workflows for creating and managing job posts, enhanced by a digital document flow for a fully paperless employment process. We also ensured the user flows enforce compliance with Swiss labor laws out of the box — without sacrificing user experience.

As a result, the product’s customers reported a 13% decrease in cost per hire following the system’s adoption, mostly due to improved process efficiency.

Built-in salary management

Salary management features, in turn, came with powerful automation to streamline the process. For example, salary could be automatically calculated based on the rules provided by the user.

We designed the salary management dashboard to facilitate keeping track of paid salaries in a comprehensive table. Reviewing salary trends and forecasts was made easy with handy charts. We took extra care of making automated salary calculations easy to set up and manage for users.

These features allowed businesses to reduce human error by 57% in payroll management, improving employee satisfaction as well.

Apartment management

Swiss businesses often have to provide housing for their employees because they relocate from other parts of Switzerland or come from neighboring countries (France, Italy, Germany, Austria). That’s why the system required an apartment management module.

To meet users’ needs, we designed the Accommodation module for the system that gives a full overview of owned and rented employee housing. Every property’s occupants can be viewed in a calendar at a glance. Multiple filters allow users to find relevant information based on time or location quickly.

Our efforts in optimizing data presentation and accommodation management workflows led to the module being among the most praised features in user feedback.

Analytics and reporting

The client’s product enabled managers to add and work with a wealth of data on everything from salaries to employee productivity. To help users make the most out of that data, we implemented data visualizations (e.g., charts for historical trends and forecasts) and widgets for financial and productivity analytics.

We also enabled users to easily generate automatic reports or build customized templates for reporting, depending on their needs. This, along with data visualizations and analytics, powered data-driven decision-making, helping businesses improve operational efficiency by an average of 18%.

Employee apps for time tracking and more

While the administrative hub was the core offering of our client’s product, it couldn’t deliver value to customers without intuitive employee mobile and tablet apps. Each app included time tracking, communication, social networking, and task management features, among others.

In line with our client’s requirements, we ensured the apps looked and responded flawlessly on all screen sizes, regardless of the OS used. Our iterative UX improvements made the interface intuitive and easy to use, contributing to the average increase in employee satisfaction of 24% as reported by businesses. We also optimized the frontend for performance, limiting latency to 50ms and response time to 0.5s.